Shift Leader at Insomnia Cookies | Detroit, MI

Insomnia CookiesDetroit MI

On-site Part-time

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Experience Level

Experience

Qualifications

DESIRED SKILLS AND EXPERIENCE:• Minimum of 1 year of experience in a customer service-oriented role• Strong leadership and communication skills• Ability to multitask and prioritize in a fast-paced environment• Passion for baking and customer service

About the job

As a Shift Leader at our vibrant Wayne State store located at 5171 Anthony Wayne Dr, Detroit, MI 48202, you will be the driving force behind our bakery operations, day or night! Your understanding of what it takes to 'Own the Night' ensures a successful and smooth shift. Your hands-on leadership style will encompass building orders, suggestive selling, baking, and engaging with customers. You'll take pride in knowing that your skills as a leading Insomniac contribute to a productive and enjoyable experience for both the team and our customers!

PERKS OF BEING A SHIFT LEADER:

• Flexible part-time work schedules

• Pay on Demand – access your earned wages at the end of each day!

• Paid vacation and sick leave

• Interactive training and mentorship opportunities

• Pet insurance for your furry companions

• Job stability with a rapidly growing and reputable company

• Opportunities for growth and promotion

• A fun and exciting team environment

• Employee discounts and free cookies with every shift!

RESPONSIBILITIES OF A SHIFT LEADER:

• Deliver exceptional customer service and high-quality products to enhance guest experiences in our bakeries

• Assist store leadership by managing operations during your shift, communicating essential information, monitoring production efficiency, and ensuring team accountability to company standards

• Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the Cookie Crew

• Collaborate and support the Cookie Crew in daily operations

• Maintain a safe and clean working environment, adhering to food safety practices

• Oversee cash handling and deposits

About Insomnia Cookies

Insomnia Cookies is a renowned bakery dedicated to serving warm, delicious cookies and promoting a fun, friendly atmosphere. Join us to be part of a rapidly growing company that values its team members and customers alike.

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