Qualifications
Ideal candidates will possess prior experience in a retail or customer service environment, with proven leadership skills and a passion for delivering outstanding service. Bilingual proficiency in Spanish is highly preferred. Candidates should have strong communication skills, the ability to motivate and develop team members, and a commitment to compliance with regulatory standards. A high school diploma or equivalent is required; additional education in business management or a related field is a plus.
About the job
Join our team at PLS, where we believe you deserve better! As a Bilingual Shift Supervisor at our Milwaukee location, you will lead a dynamic team dedicated to providing exceptional customer service and achieving operational excellence. You will support the Assistant Store Manager in daily store functions, ensuring compliance with company policies while fostering a positive and productive environment. This role encompasses the responsibilities of a Customer Service Representative, ensuring our customers have a seamless experience at every interaction.
About PLS
At PLS, we prioritize our customers above all. Founded in 1997, we are a prominent retail provider of financial services with over 200 locations across 12 states. Our mission is to offer accessible and affordable financial solutions, including check cashing services, tailored to meet the needs of our diverse clientele. We pride ourselves on our transparent approach and the dedication of our team members who consistently deliver exceptional service.
