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Shift Supervisor

PLS11403 Garland Rd., Dallas, TX
On-site Full-time

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Qualifications

High school diploma or equivalent; further education preferred. Previous experience in retail or customer service, with supervisory experience a plus. Strong leadership skills and the ability to motivate and develop team members. Excellent communication skills and a customer-focused mindset. Knowledge of financial services and compliance regulations is advantageous.

About the job

Location: 11403 Garland Rd., Dallas, TX 75218

About PLS:

At PLS, which stands for People – Location – Service, we prioritize our customers above all else. As a premier retail provider of financial services, we offer a range of convenient and transparent financial solutions through our extensive network of over 200 centers across 12 states. Founded in 1997 by Bob and Dan Wolfberg, PLS is dedicated to delivering exceptional service and value to our clients, making us a trusted partner in managing daily financial needs.

Position Overview:

As a Shift Supervisor, you will take on a leadership role, ensuring our store meets operational objectives and financial targets while delivering exemplary customer service. You will perform all functions of a Customer Service Representative and assist the Assistant Store Manager in daily operations. In the absence of the Store Manager, you will oversee team activities and ensure a culture of excellence.

About PLS

PLS is a dynamic and growing financial services provider that believes in empowering its customers through accessible and affordable solutions. Our commitment to exceptional customer service and our robust team culture sets us apart in the industry. Join us and be part of a company that values its employees and strives for excellence in every interaction.

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