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Shift Supervisor

PLS11801 Webb Chapel Rd., Dallas, TX
On-site Full-time

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Qualifications

High school diploma or equivalent; associate or bachelor’s degree preferred. Proven experience in a supervisory or leadership role in a retail or customer service environment. Strong understanding of financial service operations and regulatory compliance. Excellent interpersonal and communication skills. Ability to motivate and develop team members to achieve high performance. Proficient in cash handling and transaction processing. Customer-focused mindset with a passion for service excellence.

About the job

Location: 11801 Webb Chapel Rd., Dallas, TX 75234

About PLS:

At PLS®, we believe you deserve better! Our name represents People, Location, and Service, reflecting our commitment to prioritizing customer satisfaction above all. As a prominent retail provider of financial services, PLS operates over 200 locations across 12 states, offering convenient solutions for everyday financial needs. Our check cashing services stand out for their transparency and affordability compared to traditional banking options. Founded in 1997 by Co-Presidents Bob and Dan Wolfberg, PLS is dedicated to delivering excellence through our exceptional team.

Position Overview:

As a Shift Supervisor, you will lead our store team to provide exceptional customer service while achieving operational and financial targets. You will take on the responsibilities of a Customer Service Representative and support the Assistant Store Manager in daily operations. In the absence of senior management, you will guide the team to ensure smooth operations and outstanding service delivery.

About PLS

PLS® is a leading retail provider of financial services that puts customers first. With a network of over 200 centers across 12 states, we offer convenient financial solutions that empower consumers to manage their daily finances with ease. Founded on the principles of transparency and accessibility, PLS delivers exceptional service, making us the preferred choice for many, even those with existing banking relationships. Join us in our mission to provide better financial services and support.

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