Shift Supervisor

PLS4623 Fifth Ave, Brooklyn, NY

On-site Full-time

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Qualifications

Strong leadership and interpersonal skills, with a passion for customer service; prior experience in retail or financial services preferred; ability to motivate and guide team members; knowledge of cash handling and transaction processes; understanding of compliance with federal, state, and local regulations.

About the job

Join our team as a Shift Supervisor at PLS, where you'll lead a dynamic team to provide exceptional customer service and achieve our operational goals. In this role, you will support daily store operations, ensure compliance with regulations, and foster a strong customer-focused culture. You'll also take charge in the absence of the Store Manager, guiding your team to deliver outstanding service and maintain financial objectives.

About PLS

PLS® is a premier provider of financial services, committed to delivering convenience and transparency to our customers. With over 200 locations across 12 states, we offer accessible financial products that help individuals manage their finances effectively. Founded in 1997, PLS places the customer at the heart of our operations, supported by a dedicated team that strives for excellence every day.

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As a Shift Supervisor at PLS, you will play a pivotal role in leading our team to deliver exceptional customer service while achieving our operational and financial objectives. You will oversee daily store operations, ensuring compliance with all policies and regulations, and fostering a customer-centric culture. This position entails supporting the Assistant Store Manager and stepping in as the acting Store Manager when necessary, guiding your team towards excellence in service delivery.

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As a Shift Supervisor at PLS, you will play a pivotal role in delivering exceptional customer service, leading a dynamic team, and ensuring operational excellence. Your leadership will help create a positive store environment while driving financial performance and adhering to company policies. This position requires you to oversee daily operations, support team members, and maintain compliance with regulatory standards.

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Join PLS as a Shift Supervisor and lead a dynamic team while ensuring exceptional customer service and operational excellence. In this role, you will be responsible for maintaining high standards of service, supporting store management, and guiding team members in delivering an outstanding customer experience. Your leadership will help us achieve our financial goals while adhering to company policies and regulatory compliance.

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