Shift Supervisor

PLS4431 N Tryon St, Charlotte, NC

On-site Full-time

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Qualifications

High school diploma or equivalent; further education in business or management is a plus. Proven experience in a supervisory or leadership role, preferably in retail or financial services. Strong understanding of customer service principles and practices. Excellent communication, interpersonal, and problem-solving skills. Ability to motivate and inspire team members to achieve high performance. Knowledge of federal, state, and local regulations relevant to financial services. Proficient in cash handling and transaction processing.

About the job

Location: 4431 N Tryon St, Charlotte, NC 28213

About PLS: At PLS, we believe you deserve better! PLS, which stands for People – Location – Service, is a prominent retail provider of financial services. Our commitment to our customers is paramount, and our dedicated team members exemplify this commitment daily. Headquartered in Chicago, PLS operates over 200 financial service centers across 12 states. We offer a range of financial products and services, including check cashing, designed to cater to the everyday needs of our customers. Many choose PLS for our convenience, transparency, and competitive pricing compared to traditional banking options. Founded in 1997 by Bob and Dan Wolfberg, who continue to serve as Co-Presidents, PLS is dedicated to empowering our customers with accessible financial services.

Position Overview: As a Shift Supervisor, you will play a vital role in leading our team to deliver exceptional customer service while achieving operational objectives and adhering to company policies. You will take on the responsibilities of a Customer Service Representative and assist the Assistant Store Manager in daily operations. During the absence of the Store Manager and Assistant Store Manager, you will guide the team to ensure smooth operations.

About PLS

PLS is a trusted name in the financial services industry, dedicated to putting our customers first. With a network of over 200 locations across 12 states, we provide accessible and affordable financial solutions. Our exceptional team is the driving force behind our commitment to customer satisfaction, making us a leader in the industry. Join us at PLS and be a part of a company that values service, integrity, and community.

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