Shift Supervisor

PLS3800 E. Thomas Rd., Phoenix, AZ

On-site Full-time

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Qualifications

Ideal candidates will possess strong leadership skills, a commitment to exceptional customer service, and the ability to motivate a team. Previous experience in retail or customer service management is preferred. Candidates should be detail-oriented, have strong communication skills, and be able to handle cash management responsibilities effectively.

About the job

Join PLS as a Shift Supervisor, where you'll lead our team to deliver exceptional customer service and achieve operational excellence. You'll play a vital role in supervising daily store operations, ensuring compliance with policies, and promoting a strong customer-centric culture. Your leadership will directly impact our customers' experiences and the overall success of the store.

About PLS

At PLS, we believe that you deserve better! As a premier retail provider of financial services, we prioritize our customers and are dedicated to offering convenient, transparent, and affordable financial solutions. With over 200 service centers across 12 states, our mission is to empower individuals to manage their financial needs with ease. Founded in 1997 by Bob and Dan Wolfberg, PLS continues to thrive on a foundation of exceptional service and community engagement.

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Join PLS as a Shift Supervisor, where you'll lead a dynamic team to provide exceptional customer service, meet operational goals, and uphold company standards. You'll play a pivotal role in creating a positive customer experience while supervising daily operations in the absence of upper management.

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On-site|On-site|3800 E. Thomas Rd., Phoenix, AZ

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Join PLS as a Shift Supervisor, leading our team to provide exceptional customer service while ensuring operational excellence. In this pivotal role, you'll assist in daily store operations and foster a strong customer-centric culture.

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On-site|On-site|5828 W. Thomas Rd., Phoenix, AZ

Join PLS as a Shift Supervisor at our Phoenix location, where you'll lead a dedicated team to deliver exceptional customer service and achieve operational excellence. In this pivotal role, you will oversee daily store operations, mentor team members, and ensure compliance with company policies and regulations while fostering a culture of outstanding customer experiences.

Dec 8, 2025

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Motor Vehicle Shift Supervisor

PLS

On-site|On-site|3800 E. Thomas Rd., Phoenix, AZ

PLS® Overview:Join PLS—People, Location, Service—a prominent retail provider of financial services dedicated to enhancing the customer experience. At PLS, we prioritize our customers and recognize the invaluable contributions of our team members. With over 200 financial service centers across 12 states, PLS offers accessible financial products through our check cashing stores, catering to consumers' everyday financial needs. Founded in 1997 by Bob and Dan Wolfberg, Co-Presidents, we strive to provide convenience, transparency, and affordability in our services.Position Overview:As a Motor Vehicle Shift Supervisor, you will play a pivotal role in delivering exceptional customer service, achieving operational targets, and adhering to company policies. You will perform all Customer Service Representative duties while assisting the Assistant Store Manager in daily operations. In the absence of the Store Manager and Assistant Store Manager, you will lead the team to ensure smooth operations.

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Join PLS as a Shift Supervisor, where you will lead a dynamic team to ensure exceptional customer service and operational excellence. You will play a crucial role in guiding your colleagues and fostering a strong customer-centric culture while assisting in daily operations. In the absence of higher management, you will take charge and ensure smooth store operations.

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This position is located at: 4302 W McDowell Road, Phoenix, AZAbout PLS:At PLS, we believe you deserve better!® Our company, which stands for People – Location – Service, is a premier retail provider of financial services. With a focus on our customers, we pride ourselves on our exceptional team members who consistently deliver outstanding service. Headquartered in Chicago, the PLS Group operates over 200 financial service centers across 12 states. Our check cashing stores offer consumers convenient financial products and services aimed at simplifying daily financial management. Although many of our customers maintain banking relationships, they choose PLS for our transparent, accessible, and often more affordable services. Founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents, PLS is committed to innovation and excellence in our field.Position Overview:As a Motor Vehicle Shift Supervisor, you will play a crucial role in leading our team to provide exceptional customer service, achieving operational goals, and adhering to company policies. You will execute all duties of a Customer Service Representative while assisting the Assistant Store Manager in managing daily operations. In the absence of the Store Manager and Assistant Store Manager, you will oversee team activities and ensure a seamless customer experience.

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Motor Vehicle Shift Supervisor

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On-site|On-site|4252 W. Bethany Home Rd., Phoenix, AZ

Join PLS as a Motor Vehicle Shift Supervisor and lead a dynamic team in delivering exceptional customer service. As a key leader in our Phoenix location, you'll oversee daily operations, ensuring compliance with policies while fostering a strong customer-centric culture. You will directly support the Assistant Store Manager in achieving store objectives and guiding team members to exceed customer expectations. Your leadership will be instrumental in maintaining high standards of service, operational efficiency, and team motivation.

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Dec 8, 2025

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Shift Supervisor

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On-site|On-site|4302 W. McDowell Rd, Phoenix, AZ

This position is located at 4302 W. McDowell Rd, Phoenix, AZ 85035.About PLS:At PLS, we believe in empowering our customers with better financial choices. Established in 1997, PLS stands for People, Location, and Service. With over 200 financial service centers across 12 states, we provide accessible and affordable financial products and services, helping our customers manage their daily financial needs. Our commitment to exceptional customer service is guided by our dedicated team, who work tirelessly to ensure our clients receive the support they deserve.Position Overview:As a Shift Supervisor, you will lead your team in delivering exceptional customer service while meeting operational and financial goals. You will perform all Customer Service Representative duties and support the Assistant Store Manager in daily operations. In the absence of the Store Manager and Assistant Store Manager, you will guide the team to ensure a smooth workflow and maintain our high service standards.

Dec 8, 2025

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