Qualifications
Ideal candidates will possess leadership experience in a retail or customer service environment, demonstrating strong communication and interpersonal skills. A commitment to providing outstanding customer service is essential. Candidates should have a good understanding of compliance with federal, state, and local regulations and be adept at managing cash handling procedures. Flexibility in scheduling, including weekends and holidays, is required.
About the job
Join PLS as a Shift Supervisor, where you will lead our team in delivering exceptional customer service and achieving operational excellence. In this role, you will oversee daily store operations, ensuring compliance with policies and procedures while fostering a strong culture of customer engagement. As a Shift Supervisor, you will mentor Customer Service Representatives and support the Assistant Store Manager in meeting store goals. Your leadership will play a vital role in creating a welcoming environment for both employees and customers.
About PLS
PLS® (People – Location – Service) is a premier retail provider of financial services, committed to offering convenient and transparent financial solutions. With over 200 locations across 12 states, we empower our customers to manage their daily financial needs effectively. Since our founding in 1997, PLS has prioritized exceptional service and community engagement, making us a trusted partner for those seeking accessible financial products.
