Shift Supervisor

PLS2695 W. Van Buren, Phoenix, AZ

On-site Full-time

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Qualifications

Candidates should possess strong leadership skills, a customer-centric mindset, and a proven ability to motivate and guide a team. Previous experience in customer service or retail management is preferred. Knowledge of financial services is a plus, along with the ability to adhere to regulatory compliance. Excellent communication and interpersonal skills are essential.

About the job

Join PLS as a Shift Supervisor, where you will lead a team to deliver exceptional customer service and achieve operational excellence. You will oversee daily store operations, ensuring compliance and fostering a culture of success and teamwork. This role involves mentoring staff, supporting management in achieving store objectives, and maintaining high standards of customer interaction.

About PLS

At PLS, we believe in putting people first. As a leading provider of financial services since 1997, we operate over 200 centers across 12 states, offering convenient solutions for our customers' financial needs. With a commitment to transparency and customer satisfaction, we strive to make financial services accessible and affordable. Join our dedicated team and help us empower individuals and communities through exceptional service.

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On-site|On-site|5828 W. Thomas Rd., Phoenix, AZ

Join PLS as a Shift Supervisor at our Phoenix location, where you'll lead a dedicated team to deliver exceptional customer service and achieve operational excellence. In this pivotal role, you will oversee daily store operations, mentor team members, and ensure compliance with company policies and regulations while fostering a culture of outstanding customer experiences.

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On-site|On-site|3800 E. Thomas Rd., Phoenix, AZ

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Location: 7450 W Thomas Road, Phoenix, AZJoin the PLS Team! At PLS® — which stands for People, Location, Service — we believe in putting our customers first. As a premier retail provider of financial services, our mission is to offer convenient, transparent, and affordable financial solutions. Established in 1997 by Bob and Dan Wolfberg, PLS has grown to over 200 locations across 12 states, making us a trusted name in financial services. We are dedicated to empowering our customers with the tools they need for their daily financial management.Position Overview: We are seeking a dedicated Motor Vehicle Shift Supervisor to lead our team in delivering exceptional customer service and achieving operational excellence. As a Shift Supervisor, you will play a pivotal role in ensuring our customers receive the highest quality service and that our store meets all operational and financial objectives. You will assist the Assistant Store Manager with daily operations and take charge in their absence, guiding the team and ensuring compliance with all policies and regulations.

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This position is located at: 4302 W McDowell Road, Phoenix, AZAbout PLS:At PLS, we believe you deserve better!® Our company, which stands for People – Location – Service, is a premier retail provider of financial services. With a focus on our customers, we pride ourselves on our exceptional team members who consistently deliver outstanding service. Headquartered in Chicago, the PLS Group operates over 200 financial service centers across 12 states. Our check cashing stores offer consumers convenient financial products and services aimed at simplifying daily financial management. Although many of our customers maintain banking relationships, they choose PLS for our transparent, accessible, and often more affordable services. Founded in 1997 by Bob and Dan Wolfberg, who serve as Co-Presidents, PLS is committed to innovation and excellence in our field.Position Overview:As a Motor Vehicle Shift Supervisor, you will play a crucial role in leading our team to provide exceptional customer service, achieving operational goals, and adhering to company policies. You will execute all duties of a Customer Service Representative while assisting the Assistant Store Manager in managing daily operations. In the absence of the Store Manager and Assistant Store Manager, you will oversee team activities and ensure a seamless customer experience.

Dec 8, 2025

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Join PLS as a Motor Vehicle Shift Supervisor and lead a dynamic team in delivering exceptional customer service. As a key leader in our Phoenix location, you'll oversee daily operations, ensuring compliance with policies while fostering a strong customer-centric culture. You will directly support the Assistant Store Manager in achieving store objectives and guiding team members to exceed customer expectations. Your leadership will be instrumental in maintaining high standards of service, operational efficiency, and team motivation.

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Dec 8, 2025

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This position is located at 4302 W. McDowell Rd, Phoenix, AZ 85035.About PLS:At PLS, we believe in empowering our customers with better financial choices. Established in 1997, PLS stands for People, Location, and Service. With over 200 financial service centers across 12 states, we provide accessible and affordable financial products and services, helping our customers manage their daily financial needs. Our commitment to exceptional customer service is guided by our dedicated team, who work tirelessly to ensure our clients receive the support they deserve.Position Overview:As a Shift Supervisor, you will lead your team in delivering exceptional customer service while meeting operational and financial goals. You will perform all Customer Service Representative duties and support the Assistant Store Manager in daily operations. In the absence of the Store Manager and Assistant Store Manager, you will guide the team to ensure a smooth workflow and maintain our high service standards.

Dec 8, 2025

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