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Shift Supervisor

PLS2400 W. 47th St., Chicago, IL
On-site Full-time

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Qualifications

Candidates should possess strong leadership skills, a commitment to customer service excellence, and the ability to motivate and develop team members. Previous experience in retail or customer service is preferred, along with knowledge of financial services. A high school diploma or equivalent is required, and a background in supervisory roles will be considered an advantage.

About the job

Join PLS as a Shift Supervisor where you will lead a dedicated team in delivering exceptional customer service and achieving financial goals. Your leadership will ensure compliance with policies and regulations while fostering a culture of excellence and teamwork. This role includes responsibilities of a Customer Service Representative, guiding team members in their daily operations, and maintaining customer relationships to enhance business success.

About PLS

PLS® is a premier retail provider of financial services, emphasizing convenience, transparency, and affordability. With over 200 locations across 12 states, PLS is dedicated to empowering customers with accessible financial solutions. Founded in 1997 by Co-Presidents Bob and Dan Wolfberg, our mission centers around our customers and the exceptional team that serves them. Discover a workplace that values your contributions and offers growth opportunities.

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