Shift Supervisor

PLS4400 W. Diversey Ave., Chicago, IL

On-site Full-time

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Qualifications

To excel in this role, candidates should possess:Proven leadership experience in a retail or customer service environment. Strong interpersonal skills with an ability to foster a positive team culture. Experience in financial services or a related field is preferred. Ability to manage multiple tasks while maintaining a high level of customer service. Compliance knowledge regarding federal, state, and local regulations. Strong problem-solving skills and the ability to coach team members effectively.

About the job

This position is based at our location: 4400 W. Diversey Ave., Chicago, IL 60639

About PLS:

At PLS, we believe that everyone deserves better financial solutions. Founded in 1997, PLS , which stands for People, Location, Service , is a premier retail provider of financial services, with over 200 centers across 12 states. Our commitment to customer satisfaction drives us to deliver accessible and affordable financial products, including check cashing services, that cater to the everyday needs of our clientele. Our dedicated team members are essential to our mission, ensuring that our customers receive exceptional service and support at all times.

Position Overview:

As a Shift Supervisor, you will play a pivotal role in leading our team to provide unparalleled customer service while achieving operational objectives and financial targets. In this dual-function role, you will perform the duties of a Customer Service Representative and assist the Assistant Store Manager in overseeing daily operations. You will step in to manage the team in the absence of the Store Manager, ensuring that all team members remain aligned with our commitment to excellence.

About PLS

PLS is more than just a financial services provider; we are a community partner dedicated to empowering our customers. With a focus on convenience, transparency, and affordability, our services are designed to enhance the financial well-being of our clients. Our exceptional team is at the heart of our success, ensuring that we deliver on our promise of better financial solutions every day.

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