Site Reliability Engineer at Abacus Insights | Nepal

Abacus InsightsNepal

On-site Full-time

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Experience Level

Mid to Senior

Qualifications

We are looking for candidates who possess:A strong background in production operations and reliability engineering. Proficiency in troubleshooting and resolving complex technical issues. Experience in customer-facing technical support roles. Hands-on expertise in software development and automation.

About the job

About Us

At Abacus Insights, we are revolutionizing the way healthcare data is utilized for health plans. Our mission is to transform healthcare data into actionable insights, enabling decision-makers to act swiftly and confidently. We work tirelessly to dismantle data silos, facilitating the creation of a unified and reliable data foundation that enhances decision-making processes , ultimately improving health outcomes, minimizing waste, and enriching experiences for both members and providers.

Supported by $100 million from leading investors, we are committed to addressing significant challenges in a healthcare sector ripe for innovation. Our platform empowers Generative AI applications by providing clean, interconnected, and dependable healthcare data that supports automation and streamlined decision-making workflows, positioning us at the forefront of the industry.

Our innovation stems from our people. We foster a culture of boldness, curiosity, and collaboration , as we believe the best solutions arise from teamwork. Are you ready to make a difference? Join us in shaping the future.

About the Role

The Site Reliability Engineer plays a pivotal role as an experienced individual contributor, ensuring seamless production operations, managing incident responses, and maintaining reliability across the Abacus Insights platform.

This position encompasses:

Overseeing production operations and reliability engineering
Engaging in advanced technical problem-solving during incidents and escalations
Providing customer-facing technical support during deployments and troubleshooting
Hands-on software development and automation responsibilities

In this role, you will tackle intricate production challenges involving AWS infrastructure, Databricks workloads, and complex data pipelines, collaborating closely with senior engineers and platform teams. You will interact directly with customers during escalations and deployments, translating insights into product and operational enhancements. This is a hands-on position where you will actively participate in incident management, debug live systems, and write production code aimed at enhancing system reliability and operability under the mentorship of senior technical leaders.

Your Day-to-Day Responsibilities

Serve as a technical escalation point during production incidents, leading real-time triage, mitigation, and recovery efforts.

About Abacus Insights

Abacus Insights is dedicated to transforming healthcare data into actionable insights for health plans, enhancing decision-making and improving health outcomes. With significant backing and a commitment to innovation, we lead the charge in providing reliable healthcare data solutions.

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Speechify is looking for an iOS Core Product Software Engineer based in Kathmandu, Nepal. This position centers on developing and refining the essential features behind Speechify’s iOS apps, which aim to make text-to-speech tools more accessible for users. Role overview This engineer will play a key role in shaping the core experience of Speechify’s iOS products. The work involves both building new capabilities and improving existing ones to meet user needs. What you will do Design and implement new features for iOS applications Work closely with product managers, designers, and other engineers to deliver updates Focus on enhancing user experience and accessibility within the app Ensure the software is reliable and meets quality standards About Speechify Speechify creates technology that brings text-to-speech to people worldwide. The team values practical solutions and continuous innovation to improve daily life for its users.

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Speechify’s mission is to make reading accessible for everyone, removing barriers to learning. More than 50 million people use Speechify’s text-to-speech tools to turn reading materials, PDFs, books, Google Docs, news stories, and websites, into audio. This helps users read faster, understand more, and remember what matters. Our platform spans iOS, Android, Mac, Chrome, and web apps. Google named Speechify Chrome Extension of the Year, and Apple awarded us the 2025 Design Award for Inclusivity. The Speechify team is fully remote, with nearly 200 professionals worldwide. Our colleagues include frontend and backend engineers, AI researchers, and alumni from Amazon, Microsoft, Google, and Stanford, as well as founders from successful startups. Role Overview Speechify is hiring a Software Engineer for the AI Data division. This position centers on data collection to fuel model training. The team builds and maintains infrastructure to assemble high-quality, petabyte-scale datasets efficiently and cost-effectively. The work combines engineering, infrastructure, and research. What You Will Do Find new and creative sources of audio data, then connect them to our ingestion pipeline. Maintain and improve cloud infrastructure for data ingestion, using GCP and Terraform. Work with Scientists to optimize for cost, throughput, and data quality, ensuring our models receive the best possible training data at scale. Collaborate with AI team members and leadership to shape the dataset roadmap for future consumer and enterprise products. Requirements BS, MS, or PhD in Computer Science or a related field. At least 5 years of professional software development experience. Strong skills in bash or Python scripting within Linux environments. Hands-on experience with Docker and Infrastructure-as-Code practices, plus professional experience with at least one major cloud provider (GCP preferred). Background working with web crawlers and large-scale data processing is a plus. Comfort managing multiple projects and shifting priorities. Clear and effective written and verbal communication skills. Location This role is based in Kathmandu, Nepal, as part of Speechify’s distributed team.

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