Moniepoint logoMoniepoint logo

Site Reliability Engineer

MoniepointRemote, Nigeria
Remote Full-time

Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.


Experience Level

Mid to Senior

Qualifications

Responsibilities Engage in on-call rotations to identify and manage service and reliability challenges across all environments, serving as the Incident Commander during major incidents by coordinating cross-functional teams and providing timely updates to stakeholders. Design and maintain insightful dashboards and alerts while collaborating with development teams to ensure code visibility. Automate processes to reduce manual and repetitive operational tasks related to system reliability across both applications and infrastructure. Establish and monitor Service Level Indicators (SLIs) and Service Level Objectives (SLOs) as defined by engineering leadership. Investigate and address customer complaints escalated from L1 and L2 support, particularly those focused on system performance and reliability.

About the job

Who We Are

Moniepoint is an innovative financial services platform catering to emerging markets and is recognized as the second-fastest growing company in Africa.

Since our inception in 2019, Moniepoint has empowered over 3 million individuals and businesses by providing streamlined banking, payment solutions, credit options, and business management tools aimed at fostering success. We processed a remarkable $182 billion in 2023, becoming a leader in POS transactions in Nigeria.

What We Do

At Moniepoint, we are devoted to delivering customer-centric solutions that revolutionize our industry. Our diverse range of products includes essential services such as credit and overdrafts, all powered by artificial intelligence and data analytics to inform our strategic decisions. We are committed to leveraging cutting-edge technology and best practices to support our clients' growth.

If you're curious about why Moniepoint is an exceptional workplace, explore our blog to see how we foster a culture of innovation, collaboration, and professional growth.

Job Summary
We are on the lookout for a dedicated Site Reliability Engineer (SRE) who will ensure the seamless operation of our systems while developing solutions that enhance visibility, streamline tasks, and bolster system resilience. The ideal candidate will adeptly balance on-call duties with strategic engineering initiatives to maintain a high level of service reliability.

About Moniepoint

Moniepoint is a pioneering financial technology firm that provides comprehensive financial services to emerging markets, focusing on empowering individuals and businesses to thrive through innovative banking solutions and advanced technological infrastructure.

Similar jobs

Browse all companies, explore by city & role, or SEO search pages. View directory listings: all jobs, search results, location & role pages.

Tailoring 0 resumes

We'll move completed jobs to Ready to Apply automatically.