About the job
About Us
Indie Campers is the global leader in road trip travel, operating one of the largest fleets of camper vans and recreational vehicles (RVs) worldwide. With a growing presence in Europe, North America, and Oceania, we are a rapidly expanding company on a mission to make travel more connected, meaningful, and accessible to everyone.
As the City Lead, you play a crucial role in achieving this mission at the local level by ensuring high-quality rental operations, seamless service coordination, and a customer-centric experience.
As a site leader, the City Lead guarantees operational excellence, team performance, and overall customer journey in their city, serving as a bridge between global standards and local execution.
The Role
The City Lead supervises the daily operations of a small depot, personally executing and coordinating all workflows due to the small team size and absence of specialized units (Service, RV Sales, Support).
This role is 70 to 80% hands-on, ensuring smooth operational flow, strong customer service, accurate documentation, and reliable fleet availability.
Furthermore, the Junior City Lead reports to the District Manager and is responsible for cost control within the depot, including efficient use of consumables, prevention of unnecessary expenses, minimizing rework, and disciplined management of operational expenditures.
Key Responsibilities
Execute and coordinate all rental workflows: check-in, check-out, documentation, and system updates (including cleaning and maintenance);
