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Social & Community Manager

SAMYRemote job
Remote Freelance

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Experience Level

Experience

Qualifications

RequirementsSkills RequirementsMinimum of 2 years of experience in social media and/or community management. Experience in agency settings or fast-paced environments. Excellent writing skills with the ability to adapt style based on context, audience, and platform. Strong understanding of internet culture, platform nuances, and online community dynamics. Proficient in managing real-time conversations, particularly regarding sensitive topics. Ability to identify and act on trends swiftly while maintaining brand integrity. Exceptional attention to detail and capacity to manage multiple projects. Cultural FitWe seek individuals who resonate with our collaborative approach. We value kindness and directness, communicating with clarity, honesty, and respect. We prioritize teamwork, valuing collective success and recognizing every contribution. We provide constructive feedback to support growth, learning from one another and celebrating achievements.

About the job

SAMY is a global company focused on transforming how brands communicate in a digital-first world. With more than 1,000 employees across 18 countries and experience managing campaigns in 55 markets, SAMY supports over 100 clients with digital campaigns and influencer marketing strategies.

Role overview

The Social & Community Manager oversees daily social media activities for SAMY's clients. This role centers on building community engagement and leading real-time conversations. Understanding online audience behavior and translating those insights into authentic content is a key part of the job. Experience engaging with diverse communities, including LGBTQ+ audiences, is important for respectful and effective communication.

What you will do

  • Manage daily social media presence and activities across platforms.
  • Develop and maintain a content calendar that reflects brand values.
  • Create and distribute content tailored to the audience and brand voice.
  • Monitor trends and participate in relevant online discussions.
  • Engage with followers through comments and direct messages.
  • Identify and act on real-time engagement opportunities.
  • Handle sensitive topics with care and good judgment.
  • Work closely with internal teams such as creative, strategy, and media.
  • Support paid media campaigns.
  • Analyze performance data and adjust strategies as needed.

Requirements

  • Strong understanding of digital culture and online communities.
  • Experience engaging and communicating with diverse groups, including LGBTQ+ audiences.
  • Ability to create relevant, authentic content based on audience insights.
  • Comfort managing sensitive issues in public forums.

About SAMY

SAMY is at the forefront of redefining brand communication, utilizing innovative strategies to ensure brands resonate effectively in today's social-centric world. Our commitment to creativity and technology drives our success in delivering comprehensive solutions that foster significant growth for our clients.

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