About the job
SAMY is a global company focused on transforming how brands communicate in a digital-first world. With more than 1,000 employees across 18 countries and experience managing campaigns in 55 markets, SAMY supports over 100 clients with digital campaigns and influencer marketing strategies.
Role overview
The Social & Community Manager oversees daily social media activities for SAMY's clients. This role centers on building community engagement and leading real-time conversations. Understanding online audience behavior and translating those insights into authentic content is a key part of the job. Experience engaging with diverse communities, including LGBTQ+ audiences, is important for respectful and effective communication.
What you will do
- Manage daily social media presence and activities across platforms.
- Develop and maintain a content calendar that reflects brand values.
- Create and distribute content tailored to the audience and brand voice.
- Monitor trends and participate in relevant online discussions.
- Engage with followers through comments and direct messages.
- Identify and act on real-time engagement opportunities.
- Handle sensitive topics with care and good judgment.
- Work closely with internal teams such as creative, strategy, and media.
- Support paid media campaigns.
- Analyze performance data and adjust strategies as needed.
Requirements
- Strong understanding of digital culture and online communities.
- Experience engaging and communicating with diverse groups, including LGBTQ+ audiences.
- Ability to create relevant, authentic content based on audience insights.
- Comfort managing sensitive issues in public forums.
