Social Media Director - APAC

OLIVERManila, Philippines

On-site Full-time

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Experience Level

Senior Level Manager

Qualifications

To excel in this role, you should possess:Proven experience in social media strategy and management. Strong leadership skills with a passion for fostering creativity and innovation. Expertise in leveraging analytics and insights to optimize performance. Exceptional communication and interpersonal skills. A deep understanding of the digital marketing landscape.

About the job

Founded in 2004, OLIVER is the leading global specialist in crafting, establishing, and managing tailor-made in-house agencies and marketing frameworks for brands. We proudly collaborate with over 300 clients across more than 40 countries, continuously expanding our reach. Our distinctive model enhances creativity and operational efficiency, enabling us to provide bespoke solutions that deeply connect with audiences.

As a member of The Brandtech Group, we are at the cutting edge of utilizing advanced AI technology to transform the way we generate and deliver our work. Our AI solutions boost productivity, ignite creativity, and facilitate data-driven decision-making, empowering our teams to achieve innovative and impactful outcomes.

Role: Social Media Director – APAC

Location: Manila, Philippines

About the role:

The Social Media Director – APAC will strategize and enhance our social media marketing initiatives throughout this vibrant and rapidly evolving region. You will integrate social media professionals currently working across various markets and clients, spearheading a practice that positions OLIVER as a leader with original, award-winning campaigns that deliver exceptional value.

About OLIVER

OLIVER is a pioneering company that specializes in building custom in-house marketing agencies for brands. With a global presence and a focus on innovation, we leverage the latest technology to deliver tailored marketing solutions that resonate with consumers.

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Mar 27, 2026

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Senior Technical Account Manager for APAC Region

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Full-time|On-site|Philippines - Manila

Role Overview NiCE Systems is seeking a Senior Technical Account Manager for the APAC region, based in Manila, Philippines. This role centers on managing enterprise client relationships, overseeing projects, and solving technical challenges. The position is key to exceeding client expectations, improving processes, and supporting growth in partnership with teams across the company. This is a hands-on role focused on addressing complex issues and providing high-level technical and customer support to enterprise clients. Collaboration with internal experts helps clients get the most from NiCE’s technology and services, increase product engagement, and build long-term loyalty. Main Responsibilities Serve as the main contact and advocate for assigned enterprise accounts, ensuring contract delivery, SLA compliance, and ongoing customer education. Partner with Sales and Sales Engineering to align on customer opportunities, manage risks, and support successful implementations with the right resources. Develop and maintain strong relationships at all levels within customer organizations, from frontline managers to senior executives. Understand customer business goals and drive ROI through NiCE’s solutions, acting as a trusted advisor. Work with cross-functional teams to resolve technical issues, meeting SLA requirements to improve customer satisfaction. Coordinate projects to ensure they align with broader strategies and deliver successful outcomes, either directly or in collaboration with Project Managers. Apply deep technical knowledge of NiCE products and related technologies to implement solutions that support customer success. Conduct regular service and technology reviews, communicate promptly with customers, and manage escalations effectively. Provide coaching, mentorship, and leadership on escalations, sharing expertise to support team and company goals. Identify and recommend product and service improvements, contributing to strategic initiatives at the enterprise level.

Apr 14, 2026

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Senior Technical Account Manager for APAC Region

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Full-time|On-site|Philippines - Manila

Location: Manila, Philippines Company: NiCE Systems Role: Senior Technical Account Manager, APAC Region Role Overview The Senior Technical Account Manager plays a key role in supporting enterprise customers across the APAC region. This position focuses on building strong client relationships, resolving technical issues, and ensuring that enterprise accounts receive consistent, high-quality service. The role works closely with internal teams to help clients achieve their business goals using NiCE products and services. Main Responsibilities Serve as the main point of contact and advocate for assigned enterprise accounts, overseeing contract execution and service level agreement (SLA) compliance. Maintain ongoing customer engagement to build loyalty and long-term partnerships. Partner with Sales and Sales Engineering to identify new opportunities, reduce risks, and support successful project delivery. Develop relationships at all levels within client organizations, from operational staff to executive leaders. Understand each customer's business goals and demonstrate how NiCE solutions can deliver value as a trusted advisor. Work with cross-functional teams to resolve technical issues promptly and in line with SLA commitments. Coordinate project timelines and objectives, either directly or in collaboration with Project Managers, to align with strategic goals. Apply deep technical knowledge of NiCE products and related technologies to implement solutions that drive customer success. Conduct regular service and technology reviews, provide clear communication, and manage escalated issues effectively. Mentor colleagues, lead escalations, and contribute to ongoing team and organizational improvement. Identify opportunities for product or service enhancements and collaborate with product development teams on enterprise-level strategies.

Apr 14, 2026

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