About the job
At NiCE, we embrace challenges and continuously push our limits. With a spirit of ambition and innovation, we are game changers in the industry. If you share our passion, we invite you to explore an incredible career opportunity that will ignite your enthusiasm.
The Opportunity
NiCE is on the lookout for a dynamic and results-oriented Social Media Manager to enhance our global social media footprint. This pivotal role blends storytelling, data-driven marketing, and social media strategy, creating a vibrant digital presence that reflects our leadership in AI and customer experience innovation.
In this high-impact position within the Global Brand & Content team, you will collaborate closely with Product Marketing, Public Relations, Demand Generation, Analyst Relations, and executive leadership. Your mission is to craft engaging content that resonates with practitioners, senior decision-makers, analysts, and the broader enterprise technology community across platforms like LinkedIn, X, YouTube, and emerging channels.
What You’ll Do
- Design and implement a comprehensive global social media strategy that aligns with NiCE’s AI-driven vision and CXone narrative.
- Oversee the global social editorial calendar for platforms including LinkedIn, X, YouTube, and new channels.
- Promote key research, reports, product launches, and thought leadership through our social media channels.
- Collaborate with marketing teams to support product launches, analyst recognition, and major events, such as NiCE World.
- Foster executive and employee advocacy on social platforms, working with leadership and subject matter experts to amplify thought leadership and engage in industry conversations.
- Develop initiatives that encourage participation in social storytelling from employees, partners, and community members.
