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Key ResponsibilitiesAccurately tag and categorize social media posts to boost discoverability and analytics. Proactively monitor social media channels for engagement opportunities and respond to FAQs in a timely manner. Maintain best practices for tagged content to prevent misclassification that could distort performance metrics. Collaborate with the marketing team to align content strategies and ensure a unified brand voice across all platforms. Assist in analyzing social media performance metrics and provide actionable insights to enhance engagement and content strategy. QualificationsDemonstrated experience in social media management or operations. Deep understanding of social media platforms, specifically LinkedIn, Facebook, and Instagram. Exceptional written and verbal communication skills. Detail-oriented with a strong analytical mindset. Ability to work independently and collaboratively within a team. Familiarity with social media analytics tools is a plus.
About the job
Join our dynamic fintech client as a Social Media Operations Associate in a fully remote capacity. You will play a critical role in managing and optimizing our social media content across major platforms including LinkedIn, Facebook, and Instagram. Your expertise will ensure accurate tagging and prompt responses to frequently asked questions, enhancing our online presence.
About findstarfish
At findstarfish, we empower fintech solutions that enhance financial accessibility and innovation. Join us in making a meaningful impact in the financial technology landscape.
Join intellecthq as a Health Operations Associate, where you will be pivotal in ensuring operational excellence in our health services. In this fully remote role, your core focus will be on optimizing clinic and care operations through efficient data management, process enhancements, and coordinating various projects.This position is ideal for those passiona…
Role Overview Lalamove is looking for an Operations Associate in Parañaque, Metro Manila. This position supports daily operations and plays a key role in maintaining smooth service delivery. The Operations Associate works with multiple departments to keep communication clear and address issues as they arise. What You Will Do Assist with daily operational tasks to keep processes running smoothly Coordinate with different teams to support workflow improvements Help resolve operational challenges and contribute to problem-solving Support efforts to improve customer satisfaction and service quality
Join our dynamic team at hireframe as an Operations Associate/Manager, where you will take ownership of key operational functions in a fully remote capacity. We are seeking a highly organized, tech-savvy, and proactive individual to excel in inventory management, production scheduling, and effective communication with our U.S. customers and internal teams. Your role will be pivotal in ensuring operational excellence and clarity in communication.Operations, Planning & Forecasting● Lead inventory planning, forecasting, and replenishment efforts for short shelf-life products.● Develop and maintain production schedules along with accurate demand forecasts.● Monitor inventory levels, sales rates, yields, expirations, and potential risks.● Proactively identify operational risks such as stock-outs, excess inventory, and aging products.Systems & Data Management● Assume ownership of Airtable as the central operations management tool.● Ensure operational data is clean, accurate, and well-structured.● Create dashboards, trackers, and workflows using Airtable and Excel.● Effectively present data to summarize issues and propose solutions visually.Communication & Coordination● Oversee operational communications with U.S. customers, distributors, and partners.● Manage emails, follow-ups, and timelines with professionalism and attention to detail.● Summarize issues, root causes, and actionable recommendations for leadership.● Provide support for customer service and order-related coordination as necessary.Tech & Automation● Leverage AI tools (like ChatGPT) to enhance workflows, communication, and analysis.● Exhibit a high level of tech-savviness and adaptability to new tools and systems.● Continuously strive to improve operational processes and documentation.General Startup Support● Approach your work with a strong sense of ownership and accountability.● Be proactive, reliable, and detail-oriented in a fast-paced startup environment.● Support cross-functional needs as the business scales.
Houst is looking for an Operations Associate based in the Philippines. This remote role supports daily operations and aims to improve how the team works together. Role overview This position focuses on streamlining and strengthening operational processes. The Operations Associate helps ensure tasks run smoothly and supports the team’s goals from a home-based setting. Location This is a remote position open to candidates living in the Philippines.
Join our dynamic team at Adventus as a Junior Operations Associate. In this exciting role, you will support various operational tasks, ensuring smooth processes and assisting with day-to-day management. If you are a proactive individual looking to grow in a fast-paced environment, we want to hear from you!
Join Our Team as a Support AssociateAre you looking to kickstart your career in operational support? Hireframe is seeking a dedicated Support Associate to assist in managing junior-level, process-driven operational tasks. This role is integral to our team and offers the opportunity to work remotely from the Philippines.Responsibilities:A. Outreach & Deal SupportExecute outbound brand outreach, targeting approximately 10-15 brands daily.Conduct 2-3 follow-ups with brands that have not responded.Maintain daily brand and talent pipelines using tools like Affinity and CreatorIQ.Support deal operations, including tracking campaigns, deliverables, and brand spending.Assist with invoicing procedures.Respond to incoming RFPs and brand inquiries.Facilitate contract workflows through redlining, version tracking, and storage.B. Scheduling & Administrative SupportOversee scheduling for creator, brand calls, and internal meetings.Coordinate and book travel arrangements.Manage inboxes, including filtering, templated replies, and follow-ups.Order milestone gifts and maintain gifting workflows.Assist in the upkeep of the content calendar, including scheduling uploads and reminders.C. Research & Data OperationsCreate brand outreach lists and vertical-specific targeting data.Analyze social media and content performance metrics.Update CRM tools such as Affinity and CreatorIQ.Maintain internal rosters, creator profiles, and deal tracking sheets.Support talent scouting through basic research and deck preparation.D. General Back-Office SupportParticipate in internal meetings, taking notes and providing summaries.Generate daily/weekly status reports for pods.Manage file organization, data entry, and overall data management.
Remote | Full-time contract | Must be available to work US hours (EST)About the RoleJoin our dynamic recruitment team as a Talent Operations Associate. This is a full-time contract position (40 hours/week) tailored for individuals at the start of their careers, passionate about recruiting, operations, or human resources. Collaborate closely with experienced recruiters to provide an outstanding candidate experience while ensuring seamless operational processes.In this role, you will not be reviewing resumes or sourcing candidates. Instead, your focus will be on managing operational workflows, handling candidate communications, and supporting scalable hiring campaigns. You'll have a unique opportunity to influence our operations by offering insights on tools, templates, and processes.About UsAt Rockstar, we combine human support with GenAI to provide high-quality, flexible, and budget-friendly recruiting solutions for small employers. Our clientele generally comprises businesses with fewer than 50 employees, utilizing our services to secure top talent for under $2K per role (approximately 2–3% of the first-year salary). As a rapidly growing company, we are developing an innovative recruiting infrastructure tailored for small businesses.Your ResponsibilitiesOversee daily recruitment operations across various roles and client accounts.Respond to candidate inquiries with professionalism and empathy.Coordinate and monitor email campaigns for timely candidate outreach.Manage candidate scheduling, confirmations, and reschedules to maintain process efficiency.Provide constructive feedback on communication templates, scheduling processes, and campaign tools to enhance overall efficiency.Collaborate with team members in the US and the Philippines to ensure consistent and high-quality service delivery.Qualifications We Seek1–2 years of experience in recruiting, HR, or administrative/operations roles — preferably post-college in a business environment.Exceptional written English and comfort in communicating with US-based candidates and teams.Strong organizational skills with a keen attention to detail — you ensure that nothing falls through the cracks.A proactive attitude — you identify inefficiencies and propose improvements.Availability to work during US business hours (EST).Bonus: Familiarity with applicant tracking systems or email campaign tools (not mandatory).Additional InformationType: Full-time contract (40 hours/week)Schedule: Must coincide with US business hours (EST)Location: Remote — applicants based in the Philippines are strongly encouraged to apply.Growth Potential: Opportunity to grow with the team and take on more responsibilities over time.
Role overview The Driver Operations Associate at Lalamove works to support driver management in Parañaque, Metro Manila. The focus is on improving how drivers perform, upholding operational standards, and assisting driver partners throughout each day. Main responsibilities Track and improve driver performance using key metrics Make sure driver partners comply with company operational standards Offer prompt support and guidance to drivers as needed Impact This role helps Lalamove provide reliable service by strengthening driver operations and building strong relationships with driver partners.
Full-time|Remote|Remote — Metro Manila, Philippines
Join our dynamic fintech client as a Social Media Operations Associate in a fully remote capacity. You will play a critical role in managing and optimizing our social media content across major platforms including LinkedIn, Facebook, and Instagram. Your expertise will ensure accurate tagging and prompt responses to frequently asked questions, enhancing our online presence.
Join Adventus, a leading provider of Information and Communications Technology (ICT) solutions and services with a global presence. We empower organizations to achieve transformative results by implementing innovative solutions and strategic services, ensuring they thrive in today’s fiercely competitive market.With a robust network of technology partners, unparalleled domain expertise, and a commitment to delivering exceptional value, we consistently exceed our customers' expectations.
WHO ARE WE LOOKING FOR? We are in search of a meticulous and proactive Operations Associate to join our dynamic team. This role will involve managing and validating data queues, reviewing supporting documentation, liaising with loan servicers, and collaborating with our client’s teams to ensure efficient operations and high levels of client satisfaction. WHAT WILL YOU BE DOING? In your daily duties, you will be tasked with: Data Validation & Data Entry: Review and validate employee loan information and documentation for accuracy and compliance with program standards. Ensure data integrity across all systems. Review and confirm plan account details along with associated documentation. Document Review: Conduct thorough evaluations of participant and employer-submitted materials to ensure compliance with operational standards. Inbox Monitoring: Manage and respond to inquiries in the operations and support inbox, escalating issues when necessary. Servicer Communications: Coordinate with student loan servicers and financial institutions to resolve discrepancies, confirm payments, and maintain accurate account records. Invoicing Operations: Assist in monthly invoicing processes, reconciling data to ensure accurate billing and payment reporting. Cross-Team Collaboration: Work closely with internal departments such as Client Services and Product to enhance processes and support client success. Quality Assurance: Maintain a keen attention to detail and adhere to established workflows to ensure consistent operational excellence. REQUIREMENTS 1-3 years of experience in operations. Familiarity with the financial services industry. Experience with Zendesk is a plus. Strong verbal and written communication skills for effective servicer outreach and documentation. Exceptional organizational skills with the ability to manage multiple priorities. A willingness to learn, adapt to new challenges, and grow within the role. Experience in high-volume, detail-oriented environments is advantageous. Highly detail-oriented and collaborative with various stakeholders. Rate: $5 hourly Hours: 8am - 5pm ET
Job Title: Operations Associate (TikTok Shop)Job Type: Full-time / Remote (Philippines)Work Hours: PST TimezoneJob OverviewJoin our dynamic and rapidly expanding social commerce brand as an Operations Associate (TikTok Shop). In this pivotal role, you will be instrumental in managing daily marketplace operations and enhancing the after-sales experience. Your key responsibilities will include overseeing order management, processing returns, handling refunds and exchanges, resolving disputes, and managing logistics claims while ensuring compliance and operational excellence.Your contributions will significantly impact our marketplace performance, ensuring accuracy and fostering growth across channels.Key ResponsibilitiesOversee daily operations in the TikTok Shop Seller Center, including processing returns, refunds, exchanges, and cancellations.File and monitor logistics claims for lost or damaged shipments, ensuring timely resolutions.Prepare documentation and submit responses for appeals/disputes within the seller portal.Coordinate product replacements and manage related credits, inventory adjustments, and case notes.Maintain comprehensive documentation, trackers, dashboards, and detailed case notes.Analyze trends and recurring issues to provide insights for strategic business decisions.Engage in weekly performance reviews and participate in process improvement discussions.QualificationsMinimum of 1 year of experience in e-commerce operations, order management, customer support, or related fields.Excellent written communication skills in English.Exceptional attention to detail with efficient and accurate data entry skills.Proficient in using spreadsheets (Google Sheets/Excel).Familiarity with CRM/ticketing systems such as Zendesk, Gorgias, or EDesk.Ability to remain organized and maintain composure under pressure, with a focus on resolving queues and completing tasks.Previous remote work experience is advantageous.Preferred QualificationsKnowledge of TikTok Shop, Shopify, Flexport, or similar marketplace platforms.Experience with seller portals, after-sales processes, and dispute resolution.Understanding of platform SLAs, documentation standards, and policy compliance.Interest in advancing your career within marketplace operations, customer experience, or process design.BenefitsPaid Time OffWork From HomeTraining & Development Opportunities
About the Role indiecampers is looking for an HR Operations Associate to support the APAC region from Manila. This position focuses on handling HR administrative work, maintaining compliance with local labor laws, and helping to strengthen employee engagement across multiple offices. What You Will Do Manage day-to-day HR administrative tasks for the APAC region Support HR leaders in rolling out HR strategies that reflect company culture and values Monitor and help ensure compliance with local labor regulations Assist with initiatives to improve employee engagement Location Based in Manila, Philippines.
About mind-friend mind-friend connects licensed psychologists with people seeking support. The team builds accessible mental health resources and reaches thousands through educational social media content. The mission: make quality mental health care available to everyone. Role Overview This fully remote position is based in the Philippines. As the AI-Powered Legal & Operations Specialist (Founder's Associate), the role blends legal research, operations, and AI-driven productivity. The work is hands-on and requires comfort with shifting priorities in a startup setting. What You Will Do Apply advanced AI tools to streamline workflows and boost efficiency across projects. Conduct legal research, draft documents such as Terms & Conditions and Privacy Policies, and oversee psychologist licensing processes in multiple countries. Support hiring by preparing job descriptions, reviewing applications, and conducting first-round interviews. Communicate with external partners and represent mind-friend in a professional manner. Research markets and competitors to guide business decisions. Assist with marketing through content development and brainstorming for campaigns.
Join Lalamove as a Driver Operations Associate, where you'll play a pivotal role in onboarding our delivery partners. This position entails facilitating a seamless integration experience for drivers, ensuring they are equipped with the necessary tools and knowledge to succeed in our dynamic platform. You'll be instrumental in enhancing the driver experience, contributing to our community-driven mission of connecting people and services efficiently.
About Flagright:Flagright is a cutting-edge AI operating system designed for financial crime compliance, trusted by Fortune 500 companies, major banks, fintech firms, and rapidly growing startups worldwide. Our platform facilitates real-time risk detection, automates investigations, and enhances intelligent decision-making, empowering compliance teams to combat financial crime effectively.We pride ourselves on maintaining a lean, high-performance team culture that promotes individual ownership and provides direct access to leadership.Role Overview:We are seeking a dedicated People Operations Associate to streamline the administration of the employee lifecycle throughout the organization. This role will encompass onboarding, offboarding, payroll coordination, commission tracking, and HR operations, ensuring that our internal people processes remain organized, precise, and efficient.You will collaborate closely with the Operations, Legal, Finance, and leadership teams to manage employee records, payroll inputs, and operational workflows for our global workforce.The nature of this position necessitates a high degree of integrity, discretion, and strict confidentiality, particularly in dealing with employee information, payroll data, and compensation records.Ideal Candidates at Flagright:Demonstrate ownership and act with a sense of urgency.Exhibit resourcefulness and a solution-oriented mindset.Quickly learn and adapt to evolving priorities.Possess strong opinions and the ability to defend them.Desire to collaborate with straightforward individuals working on meaningful projects.Challenges for Some:Require extensive guidance.Perceive high expectations as unreasonable.Prioritize work-life balance excessively.Struggle with ambiguity.Prefer consistent routines over dynamic priorities.
hireframe is actively seeking a detail-oriented and highly organized Part-time Operations Associate to join our team. In this vital role, you will play a key part in supporting the increasing demand within our technology advisory and procurement consultancy. Your responsibilities will encompass operations, commercial intelligence, and sales support, ensuring that our leadership team has access to accurate information, clean data, and readily available materials for swift decision-making.This position is characterized by a high level of trust, as you will be collaborating closely with our leadership daily to manage priorities, safeguard time, and ensure that projects progress smoothly. In this role, accuracy, speed, and ownership are paramount.The ideal candidate is analytical, process-oriented, and thrives in a dynamic environment where priorities can shift rapidly.Duties and ResponsibilitiesCommercial Intelligence & Deal SupportDevelop and maintain pricing workbooks and comparison tools for evaluating clients and vendors.Construct pricing matrices to compare MSRP, discounts, net effective rates, and total cost of ownership (TCO).Quickly deliver pricing analyses, comparisons, and summaries to aid ongoing deals.Assist with RFPs and RFIs by managing timelines, organizing vendor responses, and summarizing inputs.Examine historical deal data and benchmarks to validate pricing fairness.Prepare concise internal summaries that enable leadership to take action without delay.Revenue Integrity & TrackingMonitor commission terms and structures across vendors and partners.Verify monthly commission reports for accuracy and completeness.Reconcile expected payments against actual payments and identify discrepancies early.Maintain organized records of commission history, timing, and payment status.Create concise summaries to facilitate timely follow-ups on late or incorrect payments.CRM Accuracy & Data HygieneEnsure CRM systems serve as a reliable source of truth.Confirm that accounts, vendors, deals, notes, and documentation are complete and accurate.Enhance records with clear business context for easy access to information.Keep data current to prevent leadership from needing to chase information.Operations, Scheduling & Workflow SupportProvide operational support to accommodate increasing business demands.Manage calendars, scheduling, and meeting logistics.Coordinate Zoom Meetings and utilize scheduling tools effectively.Assist with sales outreach, follow-ups, introductions, and action items.Track ongoing threads and proactively push work forward when it stalls.Support travel planning, scheduling, and logistics as necessary.Process Improvement & DocumentationDevelop new processes and enhance existing workflows to boost efficiency.Document processes and assist in creating simple SOPs, templates, and trackers.
Full-time|Remote|Remote — Metro Manila, Philippines
Join our dynamic fintech client as a Social Media Operations Associate in a fully remote capacity. This crucial role involves overseeing our social media content strategy, ensuring precise tagging of posts, and responding to frequently asked questions across our primary platforms: LinkedIn, Facebook, and Instagram.
Role Overview CrewBloom is hiring a Health Case Manager to serve as Care Operations Lead. This fully remote position is open to candidates based in the Philippines. The role centers on coordinating and managing healthcare services for clients, with a focus on delivering consistent, high-quality care. What You Will Do Work with healthcare professionals, patients, and families to create and carry out personalized care plans tailored to individual client needs. Coordinate care transitions to ensure smooth handoffs between providers and settings. Manage health resources to support effective and efficient care delivery. Monitor and support patient outcomes, making adjustments as needed to improve results. Location This is a remote role for candidates located in the Philippines.
Join our dynamic team as a Business Operations Associate where you will play a pivotal role in streamlining our operational processes. In this position, you will be responsible for analyzing business operations to identify areas for improvement, assisting in project management, and collaborating with various departments to ensure operational excellence. Your contributions will help drive efficiency and support the overall success of our organization.
