About the job
Join our dynamic Implementation team as a Solution Deployment Manager at 360Learning. In this pivotal role, you will facilitate the seamless onboarding of new customers, collaborating across departments including Sales, Product, and Customer Success. Your mission will be to understand and document client use cases and requirements, translating them into effective setup and configuration of the 360Learning platform.
As the Solution Deployment Manager, you will oversee the entire implementation lifecycle, from the transition from sales to project kickoff, and finally, the handover to our support team. You will take charge of project management, define the architectural framework of the 360Learning platform tailored to our clients' needs, and facilitate integrations with flat files, APIs, and third-party applications. Your guidance and support will be critical in ensuring the successful deployment of our platform.
Additionally, you will manage your portfolio of customers throughout their contract to enhance product adoption and deliver complementary solutions, such as platform audits.
