Solution Engineer - Public Sector (Active TS/SCI w/ FS Poly) - Washington DC

Neo4jWashington, D.C.

On-site Full-time $160K/yr - $275K/yr

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Responsibilities:Engage with clients to understand their needs and provide tailored solutions using Neo4j technology. Collaborate with deployment teams to ensure effective implementation of Neo4j solutions. Lead troubleshooting efforts and coordinate the resolution of technical challenges. Monitor client progress and proactively address potential issues to ensure project success. Foster strong client relationships and promote the adoption of Neo4j best practices.

About the job

About Neo4j:

Neo4j is the leading graph intelligence platform that transforms data into actionable insights, enabling the development of next-generation intelligent applications and AI systems. We provide enterprise-ready knowledge graphs for reliable, explainable, and governed AI, alongside comprehensive, trusted, and easy-to-deploy graph capabilities across diverse environments and data sources. Trusted by 84 of the Fortune 100 and backed by the world's largest graph community, we deliver intelligence that works and results that matter.

Our platform is designed to function seamlessly in any environment, integrating with all systems across clouds for dynamic, personalized, and autonomous AI applications. We prioritize rapid results, contextual knowledge, and impactful solutions for both customers and employees throughout the organization.

Our Vision:

At Neo4j, we are committed to demystifying data. In an era where business, society, and knowledge are increasingly interconnected, our technology fosters innovation by helping organizations discover and understand data relationships. As pioneers of the graph database category, we are redefining how organizations utilize their data to innovate and maintain a competitive edge.

The Role -

Job Overview:

Neo4j is on the lookout for a Solution Engineer dedicated to facilitating client success within our US Public Sector initiatives, while also identifying and nurturing opportunities for deeper engagement with Neo4j technology. Our Solution Engineers are customer advocates who possess expertise in Neo4j best practices and serve as trusted technical advisors for our esteemed clients.

Your main goal will be to oversee and provide necessary support to ensure the technical success of client projects utilizing Neo4j, managing multiple clients at various stages of their journey with our technology. You will focus on achieving key outcomes, including minimizing time to value and maximizing product adoption of Neo4j. Ideal candidates should be adept at collaborating with project deployment teams, troubleshooting or escalating issues related to technical configurations, engaging with customers about their needs, and working alongside colleagues in a distributed team environment.

About Neo4j

Neo4j is a pioneer in graph intelligence, transforming raw data into valuable insights for innovative applications and AI systems. We are recognized for our commitment to delivering high-quality, reliable graph capabilities that empower organizations to leverage their data effectively. Our trusted technology is utilized by industry leaders, and we are dedicated to fostering a vibrant community that supports collaborative growth and innovation.

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