About the job
About Us:
At Notion, we empower you to create beautiful tools that enhance your professional life. In a fast-paced digital landscape filled with countless apps and tabs, Notion stands out by providing a unified platform for teams to accomplish their tasks efficiently. Our integrated solution connects documents, notes, projects, calendars, and emails, all powered by AI to streamline workflows and deliver insights. Millions of users, from individual professionals to large enterprises like Toyota, Figma, and OpenAI, trust Notion for its flexibility, helping them save both time and resources.
Collaboration is at the heart of Notion's culture. To foster this environment, we require all team members to work from our offices on Mondays and Thursdays, our designated Anchor Days. Depending on specific roles or teams, additional in-office days may be necessary.
About The Role:
As a Solutions Consultant at Notion, you will be instrumental in helping our customers fully utilize our platform's potential. You will work closely with clients, partners, and cross-functional teams to identify their unique challenges, craft customized solutions, and facilitate the successful implementation and adoption of Notion across their organizations.
Your technical expertise, consultative skills, and project management abilities will guide customers through onboarding, configuration, and optimizing custom workflows. Your skill in translating complex requirements into actionable, scalable solutions will be crucial for driving customer success, engagement, and long-term utilization of Notion.
What You'll Achieve:
Craft and deploy customized customer workspaces, enhancing workflows, member management, and best practices
Formulate and implement change management strategies, including engagement, communication, and training plans to ensure smooth adoption
Oversee end-to-end professional services engagements, from scoping and discovery to execution and delivery
Provide expert advice on workspace architecture, permissions, security, and scalability
Deliver professional services solutions across the Notion ecosystem, collaborating with partners to align with customer objectives and business goals
Manage project execution with detailed documentation, timelines, and key deliverables
Collaborate with cross-functional teams to enhance customer success, improve feature adoption, and contribute to product development
Skills You'll Need to Bring:
- Proven experience in a consulting or client-facing role, preferably in a SaaS environment
- Strong project management skills and familiarity with agile methodologies
- Excellent communication and interpersonal skills, with the ability to build relationships across various levels
- Technical proficiency in software solutions, with a knack for problem-solving
- Ability to work independently and as part of a team in a fast-paced environment
- Experience with change management and training delivery is a plus
