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Sous Chef - Crete / LAGUNA

Mitsis GroupHeraklion, Crete, Greece
On-site Full-time

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Experience Level

Experience

Qualifications

Minimum 2 years of experience in a similar position in a 4-star or 5-star hotel. Relevant education in tourism or hospitality. Very good knowledge of English (written and spoken). Desired knowledge of a third foreign language.

About the job

For over 45 years, Mitsis Group has been a pioneer in the hospitality industry, establishing itself as the largest privately owned hotel chain in Greece. Our customer-centric philosophy, family-oriented care, and authentic Greek identity guide our operations.

With 24 hotels and 5,000 employees across Athens, Halkidiki, Corfu, Crete, Kamena Vourla, Kos, Rhodes, and Santorini, we provide a rich blend of hospitality featuring exceptional services, unique locations, impeccable facilities, refined gastronomy, and a wide range of options and experiences for our guests.

In a family-friendly and enjoyable work environment, we transform every visitor into an honored guest, creating unforgettable life memories!

The Mitsis Group is offering new job opportunities at our hotels:

Sous Chef - Crete / LAGUNA

Location: Crete

Employment Type: Seasonal/Full-time

Ref: HO / SOMATCr

Objective

As a Sous Chef, you will support the hotel in all operations related to the smooth functioning of the department, maintaining high service standards, monitoring hygiene and safety regulations, and achieving the hotel’s objectives.

Responsibilities

  • Assist in organizing and coordinating the daily operations of the hotel’s food and beverage departments (scheduling, operational plans, cleanliness, reservations).
  • Monitor customer satisfaction, focusing on improving and developing services, and respond promptly and professionally to any requests.
  • Oversee the department's operational budget.
  • Ensure the cleanliness of the restaurant area (cleanliness plan).
  • Actively participate in staffing processes in line with the company policy and values.
  • Guide and train staff based on high-quality standards.
  • Supervise compliance with ISO standards and ensure the proper implementation of hygiene and safety regulations in food and beverage departments.
  • Oversee the operation of PDAs and coordinate their distribution among waitstaff.
  • Supervise orders, deliveries, and inventory of supplies and consumables for the department.
  • Manage the reservation system and issue reservation lists.

About Mitsis Group

Mitsis Group is Greece's largest privately owned hotel chain, renowned for its exceptional hospitality services and commitment to customer satisfaction. With a diverse portfolio of hotels and a dedicated workforce, we offer unique experiences in some of the most beautiful locations in Greece.

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