Spanish Bilingual Customer Service Representative | Cebu

tasq-workCebu City, Cebu, Philippines

On-site Full-time

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Experience Level

Entry Level

Qualifications

Minimum Qualifications:For new curriculum: Must be a Senior High School Graduate; for old curriculum: at least 2 years of completed college education (4 semesters with no failing subjects). No prior call center experience is necessary!Must possess at least A2 level proficiency in both English and Spanish.

About the job

Start Date: May 4, 2026
Work Arrangement: On-site in Metro Cebu (Cebu City, Cebu, Philippines)

Role overview

The Spanish Bilingual Customer Service Representative acts as a central contact for customers, handling questions and resolving concerns. Every interaction shapes the overall customer experience and reflects the company’s commitment to service.

Main responsibilities

Respond to customer inquiries by phone and email, providing accurate and timely information.
Handle sensitive or complex situations with professionalism and courtesy.
Prepare reports that summarize customer activity and feedback.
Develop in-depth knowledge of company products and services to better assist customers.
Address client requests in a friendly and efficient way.
Maintain detailed records of customer questions and their resolutions.

About tasq-work

At tasq-work, we pride ourselves on fostering an inclusive and supportive work environment that encourages growth and development. We are dedicated to providing top-notch service and are looking for passionate individuals to join our team in Cebu.

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