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Join Bill.com as a Staff Creative Project Manager, where you will lead innovative projects to enhance our creative initiatives. In this dynamic role, you will collaborate with cross-functional teams, ensuring that projects are delivered on time and within scope. You will have the opportunity to drive creative processes, manage project timelines, and facilitate communication between stakeholders.
Bill.com is a leading provider of cloud-based financial software that helps businesses manage their cash flow and payments more efficiently. With a focus on innovation and customer satisfaction, we empower businesses to streamline their financial operations and foster growth.
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At Coast, we're revolutionizing the U.S. B2B card payments infrastructure, targeting the vast network of 500,000 commercial fleets, 40 million commercial vehicles, and countless commercial drivers. The technologies currently serving these customers are outdated, and there is a growing demand for modern digital experiences and transparent, cost-effective fina…
Join our dynamic team as a Scaled Customer Success Manager at Bill.com, where you will play a pivotal role in enhancing the customer experience. In this position, you will be responsible for managing a portfolio of clients, ensuring their success with our solutions, and fostering long-term relationships. You will be instrumental in driving customer engagement and satisfaction, while also identifying opportunities for upselling and cross-selling.
The Account Manager is a pivotal client-facing position at Redo, dedicated to fostering long-term relationships with our valued customers. This role not only involves ensuring customer satisfaction but also actively promoting additional products to maximize customer engagement. Account Managers are expected to possess a deep understanding of Redo's offerings and tailor solutions to meet customer needs effectively. This position includes a sales quota and a personal portfolio of clients.Customer Retention:Take ownership of customer relationships and ensure retention following implementation.Guide customers in utilizing more features and enhancing their experience with the platform.Forge and nurture relationships with various stakeholders within client organizations.Quota Management:Meet and surpass sales objectives consistently.Expand and manage your book of business through strategic account management and proactive customer success initiatives.
SeekWell
SeekWell brings together 1-800 Contacts, Luna, and The Framery under one umbrella, focusing on making vision care simpler and more accessible. With a long-standing reputation for customer-first innovation, the company continues to build products and services that shape the industry. Backed by KKR, SeekWell keeps the spirit of 1-800 Contacts’ culture alive while expanding its reach and impact in vision care. Role overview This mid-level Technical Product Manager position sits within the Enterprise Customer Domain team. The role centers on shaping and advancing customer-centric platforms and data products used across SeekWell’s brands, including 1-800 Contacts, The Framery, and ExpressExam. The goal: create a unified, actionable view of customers to support personalization, analytics, marketing, and customer experience projects. Collaboration is key. The Technical Product Manager will work closely with engineering, data, marketing, analytics, and customer experience teams to design and scale enterprise-level customer data solutions. The work directly supports downstream applications such as segmentation, lifecycle engagement, and experimentation. What you will do Manage the full lifecycle of the Customer Domain product, covering customer identity, profiles, preferences, consent, behavioral data, and Customer 360 features across enterprise systems. Define and update the Customer Domain product vision and roadmap, aligning with business, marketing, analytics, personalization, and customer experience goals. Partner with data and engineering teams to oversee customer data ingestion, modeling, governance, and access, working with source systems, databases, Databricks, and enterprise APIs. Set up, monitor, and report on customer funnels, KPIs, and metrics in Databricks, ensuring consistency and accuracy with enterprise analytics standards. Support personalization and lifecycle management by making sure customer data is reliable, governed, and accessible to downstream platforms and tools. Contribute to customer data platform initiatives and help guide the company’s broader strategic direction in this space. Requirements Solid product management fundamentals. Comfort working with data platforms and customer data solutions. Interest in building foundational customer capabilities that drive business and customer outcomes. This hybrid role is based in Draper, UT.
Domino's Pizza, Inc.
Role overview Domino's Pizza in Draper is looking for a Customer Service Representative to support customers throughout their ordering experience. The goal is to ensure every interaction meets Domino's standards for service and satisfaction. What you will do Take customer orders accurately, whether by phone or in person Answer questions and resolve concerns with clear, friendly communication Contribute to a smooth and positive experience for both dining and carryout guests Requirements Enthusiasm for helping people Strong communication skills Comfort working during busy periods
Allstate Recruiting
Join our team as a Customer Service Representative and provide outstanding service to our customers. You will engage with clients through various channels, ensuring their inquiries are handled efficiently and professionally.Your role will involve addressing a variety of customer questions, resolving service-related issues, and processing policy changes that do not require a licensed agent. This position will include both inbound and outbound communication, with a focus on delivering high-quality customer interactions.Key Responsibilities:Address customer inquiries and resolve issues that do not require a licensed agent, directing complex matters to the appropriate departments.Process customer transactions as requested during calls.Utilize active listening and probing questions to understand customer needs, demonstrating empathy and compassion.Ensure accuracy when processing policy changes and verify coverage for customers, providing necessary documentation as required.Stay informed on new marketing initiatives to effectively assist with related inquiries.Guide customers seeking additional products or services to licensed representatives.Strive for first-call resolution and high levels of customer satisfaction on all transactions.Assist customers with documentation and follow-ups, ensuring clear communication throughout.
Role Overview 1800contacts is hiring a Manager or Senior Manager of Compensation & Benefits to join the team in Draper, UT (hybrid schedule). This role leads the design and rollout of compensation programs and benefits packages that help attract and keep strong employees. The work directly supports employee engagement and aligns with company objectives.
Become a part of the dynamic team at 1-800 Contacts!Are you eager to make a positive impact in an industry dedicated to helping individuals see clearly? At SeekWell, the parent company of 1-800 Contacts, The Framery, and Luna, we are continuously seeking enthusiastic and innovative individuals who excel at assisting others and wish to join a company that genuinely prioritizes customer satisfaction.Although we are not currently hiring, we are always accepting resumes for our Customer Department. If you believe you would be a valuable addition to our team, we encourage you to submit your application!What to anticipate after applying:While we wish we could connect with everyone, the high volume of applications means we can only reach out to those whose skills and experiences closely align with our needs. We appreciate your understanding and encourage you to keep an eye out for future opportunities—you might be the perfect candidate for another position in the future!About Us:At SeekWell, our mission is straightforward: to simplify access to essential vision care. For nearly 30 years, 1-800 Contacts has led the industry with award-winning service, and we continue this legacy through innovation, outstanding products, and services that delight our customers. Our commitment to optometrists ensures they are always challenged and engaged!Supported by KKR, one of the largest private equity firms globally, it is our talented workforce that truly distinguishes us.Why You Will Love Working with Us:For over three decades, 1-800 Contacts has been dedicated to making the process of obtaining contact lenses simple, affordable, and hassle-free. We empower our team to deliver results without unnecessary obstacles. Our employees consistently praise our vibrant culture, our dedication to customer satisfaction, and the daily opportunities to impress our customers.This is not your typical call center role; it’s a career where you can thrive, develop, and contribute to a successful team.If this sounds like the perfect opportunity for you, apply today and let’s see if we’re a great match!Approved remote working locations for our call center associates are currently Utah, Texas, and North Carolina and are subject to change at any time.We are proud to be an equal opportunity employer and cherish diversity in our workforce. We do not discriminate based on race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Bill.com
Join Bill.com as a Staff Creative Project Manager, where you will lead innovative projects to enhance our creative initiatives. In this dynamic role, you will collaborate with cross-functional teams, ensuring that projects are delivered on time and within scope. You will have the opportunity to drive creative processes, manage project timelines, and facilitate communication between stakeholders.
Bill.com is seeking a Workforce Management Operations Lead to join the team in either Draper, Utah or San Jose, California. This position plays a key role in planning and optimizing workforce resources to support smooth operations across the organization. What you will do Develop and implement workforce strategies that enhance service delivery Collaborate with teams throughout the company to align on goals and processes Focus on maintaining high quality standards while improving operational efficiency Location This role is based in Draper, Utah or San Jose, California.
BILL supports businesses of all sizes as they modernize their financial operations. With offices in San Jose, CA, and Draper, UT, and options for remote work, the company emphasizes inclusion, diverse perspectives, and high-performing teams. Role overview The Premium CARE Supervisor manages a team of about 15 agents, focusing on strong results and ongoing development. This is a hands-on leadership role that combines coaching, quality oversight, and fostering a positive, collaborative team culture. The supervisor helps drive both team and organizational goals, playing an active part in shaping a supportive work environment. What you will do Direct and support a team of approximately 15 agents. Coach team members individually and in group settings to build skills and improve outcomes. Lead quality assurance efforts, set clear goals, and hold the team accountable for results. Promote trust and teamwork through positive leadership and clear communication. Address conflict and step in on customer interactions when necessary. Guide the team through change and help navigate challenges as they come up. Collaborate with peers and other teams to achieve shared objectives. Assess situations, consider options, and make timely decisions. Communicate confidently with different audiences. Encourage input from all team members, valuing diverse perspectives and backgrounds. Promote a transparent, inclusive, and psychologically safe environment where everyone can share ideas. Use knowledge of contact center metrics to improve performance in areas such as adherence, customer satisfaction, and quality assurance. Location This role is based in Draper, Utah, or San Jose, California. Remote work is also available.
We are seeking an innovative and strategic Lead Product Manager for our Risk Platform at Bill.com. This role is crucial in driving the vision, strategy, and execution of risk management features that enhance our customers’ experience while ensuring robust security and compliance. You will lead cross-functional teams, collaborate with stakeholders, and leverage data-driven insights to inform product decisions.
Diversified Botanics
Diversified Botanics values urgency, accountability, and respect. Teams here work closely, taking pride in thorough work and understanding the risks that come with shortcuts. Those who appreciate contributing to a well-organized group will find the Draper office a strong fit. Direct applications only. Diversified Botanics does not accept submissions from recruitment agencies. All candidates must apply directly. Role overview The Dynamic Marketing Project Manager position is based at the Draper office and focuses on building structure and driving growth within the marketing function. This role is not about maintaining the status quo. Instead, the work centers on shaping operational systems, rolling out marketing strategies across multiple channels, and supporting the marketing team as the business evolves. Success in this role requires managing shifting priorities, working with incomplete information, and meeting high expectations. The ability to keep projects on track, collaborate with a range of teams, and ensure details do not slip through the cracks is essential. What you will do Manage marketing projects from start to finish across affiliate, digital, lifecycle, and emerging channels Design and implement project management workflows and tracking systems for marketing initiatives Work cross-functionally with Sales, Operations, Compliance, and external partners Oversee affiliate marketing by coordinating partners, monitoring performance, and ensuring alignment Translate marketing strategy into clear timelines, deliverables, and accountability structures Handle multiple projects at once, maintaining momentum and attention to detail Adapt quickly to changing business needs and shifting priorities Ensure all marketing activities comply with regulatory requirements Identify gaps in marketing infrastructure and implement solutions Bring clarity to uncertain situations by defining actionable next steps Hold stakeholders accountable for meeting deadlines Continuously improve systems, workflows, and standards as the company grows
At Coast, we are revolutionizing the trillion-dollar U.S. B2B card payments ecosystem, focusing on the country's vast network of 500,000 commercial fleets, 40 million commercial vehicles, and millions of commercial drivers. Traditional technologies serving these customers are outdated, and there is a growing demand for modern digital experiences and transparent financial services. Coast's mission is to meet these needs at a transformative scale, starting with our Fleet and Fuel Card, powered by an advanced spend management platform.As the first Sales Manager in our Draper, Utah office, you will play a pivotal leadership role within our go-to-market organization. You will be responsible for building, mentoring, and scaling a high-performing team of Account Executives, while enhancing our sales strategies for one of our key customer segments. Notably, our previously modest SMB accounts are rapidly becoming very profitable for Coast through both new customer acquisition and upselling opportunities for our Corporate Card product. We want you at the forefront of this exciting transition.This role transcends traditional management; it offers you the opportunity to shape the foundation of our sales culture in Utah, significantly influence revenue growth, and collaborate closely with senior leadership to broaden Coast's market reach.
SeekWell, the parent company of 1-800 Contacts, Luna, and The Framery, works to simplify and improve access to vision care. With a history of nearly 30 years and support from KKR, SeekWell continues to build on a culture of innovation and customer satisfaction. The company focuses on launching new products that serve consumers and challenge industry norms. This hybrid role based in Draper, UT centers on ExpressExam, SeekWell’s online vision acuity tool that helps millions renew contact lens prescriptions. The Product Manager will work at the intersection of product management, healthcare, and regulatory compliance, shaping a product that operates within a regulated environment and directly impacts customer experiences. What you will do Own and develop the ExpressExam product roadmap, setting priorities based on business goals and customer needs. Work closely with Marketing, Engineering, Legal, and Operations to gather insights and drive product improvements. Use data analytics tools such as Adobe Analytics and customer feedback to spot opportunities for better conversion and satisfaction. Define product requirements, support quality assurance, and help guide product launches. Manage the full exam experience, including pre-screening and yield strategies. Partner with Legal to ensure compliance with regulatory, legal, and FDA standards. Maintain and improve Quality Management Systems, keeping documentation audit-ready. Coordinate cross-team efforts to resolve product issues quickly and effectively.
Join Our Mission to Empower BusinessesAt BILL, we are dedicated to transforming the financial landscape by empowering businesses with innovative solutions. We replace outdated financial processes with state-of-the-art tools that enable companies—from emerging startups to established enterprises—to make informed decisions and take charge of their operations. Our commitment extends to shaping the future of financial automation, allowing businesses to focus on what truly matters.Becoming a part of our team means joining a vision-driven group eager to tackle challenges and develop groundbreaking solutions. We prioritize purpose, ambition, and curiosity, thriving in a dynamic and fast-paced atmosphere. Whether you're in one of our vibrant offices in San Jose, CA, or Draper, UT, or working remotely, our BILLders collaborate to create significant impacts for businesses seeking efficiency in their busy schedules.At BILL, we are committed to building high-performing teams and attracting top talent for every role. We foster an inclusive workplace that values diverse perspectives, recognizing the unique skills and experiences each individual brings. We invite you to reach out—you might be the perfect fit, whether for this role or another. Let’s enable businesses to focus on what truly matters.Make a Meaningful Impact in a Thriving Fintech EnvironmentWe are seeking a Senior Product Marketing Manager to join our Payments & Financial Services Product Marketing Team. This team specializes in BILL’s payments portfolio, which includes virtual credit and debit cards, streamlined remittance processes, and supplier solutions.As a pivotal force in our Product Marketing team, you will play a critical role in launching products to market and enhancing their impact on our customers and the business. Acting as the voice of the customer throughout the product lifecycle, you will articulate product value in ways that resonate, differentiate us from competitors, and drive customer adoption, retention, and advocacy.In this role, you will collaborate closely with Product, Support, Sales, Customer Success, Brand, Growth, Creative, and Legal teams, making it a dynamic and influential position. As the Senior Product Marketing Manager, you will shape strategic initiatives and oversee execution across the complete go-to-market (GTM) lifecycle, driving growth in key business metrics.Your focus will be on developing strategies and programs that enhance customer acquisition and retention, working across Marketing, Product, Sales, and Customer Success. You will represent the customer’s voice in roadmap discussions, create differentiated positioning and messaging, and orchestrate successful GTM launches. Additionally, you will lead essential functions such as competitive analysis, market research, and customer advocacy.
Join Us in Shaping the Future of E-CommerceThe e-commerce landscape thrives on powerful platforms such as Shopify, BigCommerce, CommentSold, Salesforce Commerce, and various marketplaces. Millions of sellers rely on these platforms, yet many remain unaware of Redo's innovative solutions.This is your chance to make a difference!Redo offers a comprehensive e-commerce platform that encompasses multiple product clouds, including marketing, conversion, operations, and reverse logistics. Our primary focus is serving Direct-to-Consumer (DTC) brands on Shopify and Shopify Plus, with a growing presence on BigCommerce, CommentSold, and Salesforce Commerce.We are seeking a talented individual who can engage with platform business development or product teams, gain insights into their ecosystems, and advocate for Redo’s product suite as the go-to solution for all sellers. This position is not about merely maintaining relationships; it’s about pioneering new collaborations and creating opportunities that have not existed before.Why This Role Is Crucial NowOur partnership initiatives at Redo have flourished organically across various teams. We aim to capitalize on this momentum by establishing dedicated efforts to enhance our platform distribution strategies and support our diversification beyond Shopify through strategic partnerships. This role represents one of the most vital hires for us this year.Your ResponsibilitiesPlatform Partnerships & DistributionAs the core aspect of this role, you will drive the integration, promotion, and distribution of Redo’s products across the platforms where sellers are currently active.• Own and manage the end-to-end relationship with Shopify, including app store positioning, co-marketing efforts, and early access to new platform features.• Lead Redo’s strategy for platform diversification, forging relationships with CommentSold, BigCommerce, and Salesforce Commerce teams to unlock new distribution channels.• Develop a comprehensive playbook for ensuring Redo’s recommendations and integrations within each platform’s ecosystem.• Drive impactful distribution agreements that significantly enhance merchant acquisition on a large scale, focusing on one platform at a time.Strategic & Capability PartnershipsIn addition to platform partnerships, you will oversee collaborations that expand Redo’s product offerings through integration rather than acquisition.• Manage and grow Redo’s most valuable strategic partnerships.• Identify and secure new partnerships that address product gaps or expedite time-to-market for new offerings.
Bill.com
Join Bill.com as the Manager of AI Automation, where you will lead innovative projects that harness the power of artificial intelligence to enhance operational efficiency. You will collaborate with cross-functional teams to develop and implement automation strategies that support our mission of simplifying financial processes for businesses. This is a unique opportunity to shape the future of our technology landscape while driving impactful change.
Bill.com
Bill.com seeks a Revenue Accounting Manager to support the finance team in either Draper, Utah or San Jose, California. This position plays a key part in managing revenue recognition and maintaining compliance with accounting standards. Role overview The Revenue Accounting Manager oversees the company’s revenue recognition processes. This includes ensuring that all revenue is reported accurately and in line with current accounting guidelines. The role also emphasizes ongoing improvements to financial operations and the streamlining of revenue accounting procedures. What you will do Supervise revenue recognition activities and maintain compliance with relevant accounting standards Drive enhancements in financial operations related to revenue accounting Focus on accurate financial reporting and process improvement within the revenue function Location This role is based in Draper, Utah or San Jose, California.
SeekWell
About UsSeekWell is the parent company of 1-800 Contacts, Luna, and The Framery, committed to simplifying and enhancing access to vision care. With nearly 30 years of legacy, we pride ourselves on maintaining the award-winning culture established by 1-800 Contacts, continuously innovating and delivering pioneering products that resonate with consumers. Owned by KKR, a leading global private equity firm, we are dedicated to prioritizing customer needs and redefining industry standards. The journey ahead promises even greater achievements!Position OverviewAs the Director of Product Management for Horizontal Products, you will be instrumental in leading our enterprise capabilities across all three business lines: 1-800 Contacts, Luna, and The Framery. This role involves managing a talented team of Product Managers to spearhead strategic initiatives in collaboration with Engineering and other business teams. You will have the unique opportunity to shape the product vision and strategy for foundational technology platforms that drive our organization forward, fostering innovation and operational excellence.
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