Store Operations Manager (General Manager)

Insomnia CookiesBoston MA (Kenmore)

On-site Full-time

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Experience Level

Manager

Qualifications

Proven experience in retail management or operations. Strong leadership and team-building skills. Excellent communication and interpersonal abilities. Ability to work in a fast-paced environment and adapt to changing situations. Passion for delivering outstanding customer service.

About the job

Join the dynamic team at Insomnia Cookies as a Store Operations Manager (General Manager) in our Boston location! In this pivotal role, you will oversee daily operations, drive sales, and ensure exceptional customer experiences. You will lead, mentor, and inspire a team to deliver the highest standards of service while fostering a positive and engaging workplace culture.

About Insomnia Cookies

Insomnia Cookies is a beloved brand known for delivering warm, delicious cookies straight to your door. Founded in 2003, we have grown to become a favorite among cookie lovers across the United States, with a commitment to quality and customer satisfaction.

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Retail Store Manager in Boston

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As a Retail Store Manager at Brooks Running, you will lead and inspire a passionate team dedicated to delivering an exceptional customer experience. You will be responsible for overseeing all aspects of store operations, ensuring that sales goals are met, staff are trained effectively, and the store reflects the brand's commitment to quality and innovation. …

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Shaw's Supermarkets, Inc.

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Mar 3, 2014

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Assistant Store Manager at pavementcoffee | Boston

pavementcoffee

Full-time|On-site|Boston, MA

Join our dynamic team at pavementcoffee as an Assistant Store Manager! In this pivotal role, you will assist the Store Manager in overseeing daily café operations while fostering a passion for coffee and bagels. You will cultivate a welcoming community atmosphere, build strong relationships, and ensure our team delivers the highest quality customer service. Adaptability is key, as you will navigate a fast-paced environment and leverage your team's strengths to create a unique and inclusive customer experience.

Oct 18, 2021

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Store Manager at Buck Mason | Boston, MA

Buck Mason

Full-time|On-site|Boston, MA

Join the Buck Mason Team as a Store Manager! Are you ready to embody the spirit of Buck Mason, immersing yourself in our culture and enhancing customer experiences? As the Store Manager, you will spearhead sales initiatives, deliver exceptional customer service, recruit and train staff, manage payroll, oversee inventory, uphold store standards, and foster team development. We seek a dynamic leader with 3-5 years of experience in specialty retail management who is eager to guide our team toward success. Bring your charisma, expertise, and passion to our thriving environment!

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Store Manager at Pavement Coffee | Boston, MA

Pavement Coffee House

Full-time|On-site|Boston, MA

Join us at Pavement Coffee House as a Store Manager, where you will play a pivotal role in our operations. Passionate about coffee and bagels, you are dedicated to fostering a vibrant community and cultivating strong team dynamics. In a fast-paced environment, your quick thinking and adaptability will be essential in ensuring your team excels. Utilize your team's unique strengths to create an exceptional customer experience that reflects our commitment to inclusivity and collaboration.

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Lead Store Advisor - Boston

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Full-time|On-site|Boston

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Apr 29, 2026

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Store Operations Manager at Insomnia Cookies | Boston

Insomnia Cookies

Full-time|On-site|Boston, MA

Join Insomnia Cookies as a Store Operations Manager, where you will play a pivotal role in overseeing daily operations, enhancing customer experiences, and leading a dynamic team. Your leadership will be key in ensuring the smooth operation of our store in Boston while driving sales and fostering a fun, inclusive environment.

Apr 7, 2026

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Store Director at Sézane | Boston, MA

Sézane

Full-time|$80K/yr - $80K/yr|On-site|Boston, Massachusetts, United States

Join us in shaping the future of Sézane, the pioneering French fashion brand that emerged online, committed to quality, creativity, and intentionality.Our story spans over two decades of daring adventures and transformative decisions, consistently choosing innovation, relationships, and unwavering conviction.Sézane stands for more than just fashion; it embodies a narrative of life, intertwined with the journeys of all who contribute to it daily. - Morgane Sezalory, Founder & CEO.We are excited to invite creative, organized, and agile individuals who share our passion for continuous improvement to join us.Are you ready to envision the next chapter with us? We eagerly await your application!We are looking for a visionary Store Director to help drive the next phase of Sézane's journey, based in the vibrant Seaport area of Boston, MA.Your responsibilities will include:Delivering an Exceptional Customer Experience:Prioritize customer satisfaction to ensure outstanding service.Act as the primary ambassador for the brand within the store.Initiate proactive measures to enhance the customer experience and foster loyalty.Build strong customer relationships through engaging events.Address customer complaints effectively to enhance loyalty.Be knowledgeable about our sustainability policies to assist customers.Collaborate with other Store Directors to maximize commercial opportunities.Leading and Managing Teams:Identify, recruit, and train talent, implementing effective succession plans.Educate managers to ensure their teams provide exceptional customer service.Support and develop your team through empowerment and coaching.Create a harmonious work environment that promotes teamwork.Communicate and embody the vision from the Head Office.Promote brand commitments through inclusive actions.Upholding the Brand Image:Ensure product presentation aligns with Sézane's identity.Participate in merchandising efforts and monitor execution.Provide an exciting and inspiring shopping environment for customers.Maintain commercial standards at the point of sale.Conduct competitive analysis.Oversee maintenance and management of store aesthetics and service providers.Driving Performance and Optimization:Your leadership will be crucial in driving performance metrics and enhancing operational efficiency, ensuring that our store not only meets but exceeds customer expectations.

Mar 16, 2026

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Assistant Store Manager at Insomnia Cookies | Boston, MA

Insomnia Cookies

Full-time|On-site|Boston MA (Kenmore)

Join the vibrant team at Insomnia Cookies as an Assistant Store Manager in Boston! In this dynamic role, you will assist in overseeing daily operations, ensuring exceptional customer service, and leading a motivated team. If you have a passion for cookies and a knack for management, this could be the perfect opportunity for you!

Apr 7, 2026

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Assistant Store Manager

Primark

Full-time|On-site|Boston

Join our dynamic team at Primark as an Assistant Store Manager. In this role, you will assist in leading the store's operations and team, ensuring a fantastic shopping experience for our customers. You will support the Store Manager in achieving store targets, developing a great team culture, and maintaining high standards of customer service and store presentation.

Mar 16, 2026

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Digital Marketing Specialist at JVS Boston | Boston, MA

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Full-time|On-site|Boston, MA

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Apr 10, 2026

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Part-Time Store Supervisor at Reebok | Boston, MA

Reebok International Ltd.

Part-time|On-site|Boston, Massachusetts, United States

Store Location:25 Dry Dock Ave, Boston, MA 02210As a Part-Time Store Supervisor at Reebok, you will play a pivotal role in supporting our management team to enhance customer experiences and achieve outstanding results. You will be entrusted with executing store operations while ensuring that our store remains visually appealing. Creating a positive and engaging environment for our managers, associates, and customers is key, as you bring your enthusiasm to work every day and thrive in a collaborative team atmosphere.The Part-Time Supervisor will report directly to the Store Manager.Who You Are: A competitive individual with a strong desire for success. A team player who embodies an entrepreneurial mindset. Capable of working urgently while effectively managing assigned tasks. Adaptable and willing to embrace new responsibilities. Self-driven and committed to personal development. ResponsibilitiesIn your role as the Part-Time Store Supervisor, you will: Assist the management team in driving sales and business growth. Exhibit product knowledge and operational skills to optimize sales opportunities. Engage customers to foster relationships and brand loyalty using company tools. Serve as a customer experience role model for team members. Ensure compliance with store standards for merchandising and operations consistently. Accountably manage assigned tasks and outcomes. Acquire knowledge about all business aspects and contribute ideas for improvement. Promote a positive workplace environment by upholding a professional demeanor. Process POS transactions during assigned shifts and fulfill supervisory duties in the Store Manager's absence. Exemplify our core values of respect, integrity, teamwork, compassion, accountability, and inclusivity. Requirements Flexible schedule availability to meet business needs, including evenings and weekends. Demonstrated success in exceeding sales targets and performance metrics.

Jun 5, 2025

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Oct 23, 2025

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Full-time|On-site|Boston, MA

Join Gopuff, a fast-growing leader in on-demand delivery, as a dynamic Liquor Store Associate in Boston. In this exciting role, you'll manage our customer-facing retail store, ensuring that every visitor enjoys an exceptional shopping experience. Partnering with a dedicated central team, you’ll be equipped with the resources necessary to thrive in this fast-paced environment. If you're a proactive, ambitious individual eager to embrace challenges and drive growth, we want to hear from you!

Aug 7, 2023

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Store Operations Manager (General Manager)

Insomnia Cookies

Full-time|On-site|Boston MA (Kenmore)

Apr 8, 2026

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Chief Financial Officer at JVS Boston | Boston, MA

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Full-time|On-site|Boston, MA

About the Role:As the Chief Financial Officer (CFO) at Jewish Vocational Services Inc. (JVS), you will play a pivotal role in shaping our financial strategy and ensuring the sustainability of our mission-driven initiatives. You will oversee financial planning, risk management, record-keeping, and financial reporting, while working closely with the executive team to drive operational efficiency and fiscal integrity.

Apr 10, 2026

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Store Operations Manager (General Manager)

Insomnia Cookies

Full-time|On-site|Boston MA (downtown)

Join Insomnia Cookies as a Store Operations Manager and lead our Boston location to success! In this pivotal role, you will oversee day-to-day operations, ensuring exceptional customer experiences while driving sales and profitability. Your leadership will inspire a team dedicated to delivering our famously delicious cookies and providing outstanding service.

Mar 23, 2026

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Store Operations Manager (General Manager)

Insomnia Cookies

Full-time|On-site|Boston MA (downtown)

Join the exciting team at Insomnia Cookies as we launch our new location in the vibrant downtown area of Boston, MA! We are on the lookout for dynamic and hospitality-driven individuals ready to thrive in a fun, entrepreneurial environment. This role promises exceptional training, mentorship, and rapid career advancement opportunities, alongside a path to achieving impressive sales success!Compensation & Sweet Perks:· Competitive base salary plus quarterly bonus potential.· $50 monthly stipend for cellphone data plans.· Comprehensive benefits package including medical, dental, vision, and pet insurance.· 401K with matching contributions.· Generous PTO including 2 weeks vacation, 2 Insomnia Personal Days of Wellness, and paid sick leave.· Access to our unique Cookie College training platform.· Enjoy free cookies, exciting swag, and more!Core Responsibilities:· Recruit, mentor, and develop a diverse team, including Shift Leaders, Cookie Crew, and Delivery Drivers.· Ensure exceptional food quality, customer service, and store cleanliness through effective team leadership.· Foster a culture of excellence focusing on cookie quality, customer satisfaction, and team member growth.· Manage inventory to uphold strict control measures.· Plan and execute engaging local marketing initiatives.

Mar 24, 2026

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Retail Merchandiser at CROSSMARK | Boston

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Full-time|On-site|Boston

Join our dynamic team as a Retail Merchandiser where you'll play a crucial role in enhancing the shopping experience for customers. You will be responsible for executing merchandising strategies, ensuring product visibility, and maintaining store displays to drive sales. Your keen eye for detail and passion for retail will help us create a vibrant shopping environment.As a Retail Merchandiser, you will collaborate closely with store management and the sales team to optimize product placement and inventory levels. You will also participate in product launches and promotions, ensuring that we always meet the highest standards of merchandising excellence.

Jul 7, 2016

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Retail Inventory Lead at Vuori | Boston

Vuori Inc.

Full-time|On-site|Boston

As a Retail Inventory Lead at Vuori, you will play a pivotal role in our store leadership team. You will proactively manage inventory operations, communicate effectively with your team about inventory processes, and adapt to the dynamic nature of our retail environment. Collaborating closely with the Store Manager and Assistant Manager, you will ensure an exceptional experience for both our team and customers while meeting the business's operational needs. The Retail Inventory Lead is responsible for overseeing all inventory-related tasks within the store.Key Responsibilities:Enhance Back-of-House OperationsBuild strong relationships with store managers, team members, and customers.Collaborate with the sales team to guarantee outstanding service for every customer.Maintain an organized and navigable back room.Ensure daily destocking and restocking processes are executed efficiently.Implement effective strategies for back-of-house organization.Drive Business and Operational ExcellenceParticipate in monthly inventory meetings.Oversee weekly cycle counts to maintain inventory accuracy.Manage transfers between stores as necessary.Coordinate weekly manual restocks to keep the sales floor fully stocked.Ensure timely receipt and processing of shipments, following up with store managers as needed.Identify and communicate product concerns promptly.

Mar 3, 2026

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