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Strategic Customer Success Manager at Samsara | Remote

SamsaraRemote - US
Remote Full-time $101.4K/yr - $153.4K/yr

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Experience Level

Experience

Qualifications

Impact-Driven Mindset: Demonstrate a desire to influence the essential industries that drive our global economy. Customer-Centric Approach: Exhibit a strong commitment to understanding and meeting customer needs. Cross-Functional Collaboration: Ability to work effectively across multiple departments to deliver value to clients. Strong Communication Skills: Excellent verbal and written communication skills to engage stakeholders and customers effectively. Experience in Customer Success or Account Management: Previous experience in a related field is preferred.

About the job

Who We Are

Samsara (NYSE: IOT) is at the forefront of the Connected Operations™ Cloud, empowering organizations reliant on physical operations to leverage Internet of Things (IoT) data. Our mission is to provide actionable insights that enhance safety, efficiency, and sustainability across various industries, including agriculture, construction, field services, transportation, and manufacturing. We are excited to digitally transform operations at scale, representing over 40% of global GDP.

Joining Samsara means being part of a team that is defining the future of physical operations. You will contribute to a diverse range of innovative product solutions, such as Video-Based Safety, Vehicle Telematics, Applications, Driver Workflows, and Equipment Monitoring. As a recently public company, we offer you the autonomy and support to make a significant impact while building for the long term.

About the Role:

As a Strategic Customer Success Manager, you will collaborate closely with Samsara’s largest Fleet customers, stepping in post-service delivery to understand their unique challenges. Your role will involve advising clients on how to effectively leverage Samsara’s solutions, establishing yourself as their long-term strategic partner.

This position is inherently cross-functional, allowing you to engage with Sales, Support, Sales Engineering, and Product teams, and providing a comprehensive view of a rapidly growing company.

This is a remote position open to candidates residing in the US except for the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D. C. Metro Area.

About Samsara

Samsara is a leading provider of IoT solutions that are transforming the way businesses manage their physical operations. Our innovative platform helps industries enhance their efficiency and sustainability, making us a vital partner in their digital transformation journeys.

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