About the job
Strategic Projects Lead
Location: Nashville (preferred) or Boston
Travel: Approximately 10%
Role Type: Full-time, Individual Contributor
About Synquery
Synquery is an innovative AI research firm that is transforming the way organizations access and expand human expertise. Supported by prominent venture capital firms, we collaborate with leading consulting companies and investors to foster new methods of operation. Our culture emphasizes agility, entrepreneurial spirit, and a relentless pursuit of success. As we accelerate our growth, we seek outstanding individuals eager to assume leadership roles and contribute to shaping the future of AI in business.
The Role
We are on the lookout for a driven Strategic Projects Lead to become a vital part of our team. In this capacity, you will oversee client-facing projects, spearhead expert recruiting efforts, and facilitate the advancement of new products and initiatives.
This position is ideal for a candidate who excels at the intersection of client service, customer success, and operational execution. You will collaborate closely with clients, experts, and internal teams to ensure exceptional experiences.
Key Responsibilities
- Client Project Management: Take ownership of the complete delivery of client projects, ensuring timelines are adhered to and relationships are nurtured.
- Customer Success: Act as the primary liaison for clients, maintaining clear communication and aligned expectations.
- Marketplace Management: Utilize AI agents to engage Synquery's network of elite subject matter experts that support client research.
- Cross-Functional Collaboration: Convert client requirements into operational strategies that leverage Synquery’s strengths.
Qualifications
- Education: Bachelor’s degree from a recognized institution.
- Client-Facing Experience: Demonstrated experience in client service, project management, consulting, or account management.
- Entrepreneurial Mindset: A quick learner who thrives in uncertain situations, takes initiative, and enjoys creating innovative solutions from the ground up.
- Strong Communication Skills: Proficiency in articulating ideas clearly, managing stakeholder relationships, and driving projects forward with confidence.
