Support Analyst at leverdemo-8 | Detroit, Michigan

Leverdemo-8Detroit, Michigan

On-site Full-time

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Experience Level

Entry Level

Qualifications

- Strong written and verbal communication skills- Detail-oriented with a focus on quality assurance- Ability to analyze customer interactions and provide constructive feedback- Experience in a customer support environment is a plus

About the job

Join our dynamic team as a Support Analyst and play a pivotal role in enhancing customer satisfaction through exceptional support.

Lever is on a mission to revolutionize how organizations attract and hire top talent. Established a decade ago, we have become the trusted partner for leading companies like Netflix, Shopify, and Spotify. Recognized as one of the best workplaces in San Francisco and across the U. S., we pride ourselves on our innovative hiring software and a strong people-first culture.

As a Support Analyst at Lever Demo, you will be essential in ensuring our global customer support teams deliver on the Lever Demo Guarantee. You will be responsible for evaluating customer interactions for adherence to our policies and guidelines, while also providing actionable feedback aimed at improving the overall customer experience. Your keen attention to detail and superior communication skills will be vital in fostering a positive atmosphere for user interactions.

About Leverdemo-8

Lever is a pioneering hiring software company dedicated to transforming the recruitment landscape. With a decade of experience, we empower organizations to build winning teams with confidence. Our culture prioritizes employee growth and satisfaction, making Lever a standout employer in the tech industry.

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