Support Engineer at Reducto | San Francisco

ReductoSan Francisco Office

On-site Full-time

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Experience Level

Entry Level

Qualifications

What We're Looking ForExceptional communication skills, both technical and non-technical. Proficiency in systematic debugging, including HTTP, JSON, authentication, retries, idempotency, and webhooks. Experience in coding (Python or TypeScript preferred) to create minimal reproducible examples. Strong product insight; you're driven to not just resolve issues but also suggest changes to prevent recurrence. Ability to thrive in a dynamic, ownership-driven environment with a proactive approach.

About the job

Join the Reducto Team as a Support Engineer

At Reducto, we empower AI teams to seamlessly integrate real-world enterprise data with unparalleled accuracy. Our innovative technology unlocks vast amounts of unstructured data, from financial documents to health records, enabling vision models to interpret these resources just like a human would. This capability allows businesses to develop products, train models, and automate processes efficiently.

We are experiencing exponential growth, having increased our revenue by 7x year-over-year, and proudly collaborate with a diverse range of clients, from leading AI organizations like Harvey and Vanta to major enterprises including FAANG companies and top trading firms.

Backed by over $100 million from prestigious investors such as A16z, Benchmark, and First Round Capital, we are expanding our team and looking for a dedicated Support Engineer.

About Reducto

Reducto is a pioneering technology company that specializes in transforming unstructured enterprise data into actionable insights for AI applications. Our commitment to innovation has positioned us as a leader in the industry, enabling our clients to harness the full potential of their data effectively.

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