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Support Engineer - C# at Hitachi Digital Services | Krakow

On-site Full-time

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Experience Level

Experience

Qualifications

What You BringA Bachelor's degree in Information Systems or Computer Science, along with 5 years of professional experience. Experience in the manufacturing industry, specifically with MES platforms and integration with third-party tools. Solid understanding of SOA, microservices, and enterprise integration with SAP. Advanced experience with cloud platforms, preferably Microsoft Azure, including cloud-native services. Proficiency in C#, . NET Framework, Web API, and SQL Server.

About the job

Join Our Team

At Hitachi Digital Services, we are on a mission to empower positive changes in the world through innovative digital solutions. Our vision focuses on the potential for transformation in urban spaces, environmental conservation, and life-saving technologies. By harnessing our collective expertise and cutting-edge technology, we help our clients navigate from the present to a bright future.

We value diversity in experiences and perspectives, believing that your unique journey can contribute to our shared success.

Your Role

  • Collaborate proactively with teams across the organization to address and resolve customer and team challenges.
  • Analyze product usage data from live environments to devise strategies for optimizing operational costs and enhancing application maintainability.
  • Identify performance bottlenecks in applications and propose solutions to ensure optimal performance, quality, scalability, security, and responsiveness.
  • Contribute ideas to reduce costs in IT and business operations.
  • Design, document, and implement technical solutions for various systems, while considering integration, maintenance, and migration aspects.
  • Ensure the efficiency, security, and alignment with the organization's goals.
  • Create compliance architecture methods, including data storage, metadata management, and change control.
  • Plan, execute, and document unit tests, providing regular status updates and addressing issues.
  • Work collaboratively with third-party engineers and tools.
  • Act as the escalation point for all technical issues within projects.
  • Demonstrate effective communication and teamwork skills, able to discuss technical challenges and approaches confidently with clients.

About Hitachi Digital Services

Hitachi Digital Services is a global leader in digital transformation solutions, dedicated to creating a sustainable future through technology and innovation. We focus on empowering our clients and communities by delivering impactful solutions that enhance quality of life and protect our planet.

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