Support Engineer & Node Specialist

inetum2Monterrey

On-site Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess a strong background in technical support, particularly with node systems. Familiarity with troubleshooting, performance optimization, and customer service is essential. A degree in Computer Science or a related field is preferred, along with experience in a similar role.

About the job

We are seeking a dynamic and skilled Support Engineer & Node Specialist to join our innovative team at inetum2 in Monterrey. In this role, you will be responsible for providing technical support and solutions for our node infrastructure, ensuring optimal performance and reliability. Your expertise will help us deliver exceptional service to our clients and enhance their operational efficiency.

About inetum2

inetum2 is a leading technology company that specializes in providing innovative solutions to enhance business performance. With a strong presence in Monterrey, we are committed to fostering a culture of excellence and continuous improvement. Join us to be part of a collaborative environment that values creativity and technical expertise.

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Support Engineer & Node Specialist, Monterrey

inetum2

Full-time|On-site|Monterrey

inetum2 is looking for a Support Engineer & Node Specialist in Monterrey. This role centers on maintaining node systems and providing dependable technical support. Key responsibilities Troubleshoot and resolve technical issues related to node systems Work directly with clients to handle support requests and answer questions Apply system improvements to boost…

Apr 23, 2026

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Support Engineer & Node Specialist

inetum2

Full-time|On-site|Monterrey

Sep 5, 2025

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Site Support Engineer | Intermediate to Advanced English | Monterrey

icorp

Full-time|On-site|Monterrey, Nuevo Leon, Mexico

Site Support Engineer | Monterrey, Nuevo LeónJoin icorp, a leading company in the Information Technology sector, as a Site Support Engineer. In this dynamic role, you will be part of the Infrastructure and Technical Support team, providing on-site assistance to users and ensuring the operational continuity of technological services within client facilities.POSITION OBJECTIVEYour role will involve delivering specialized technical support to ensure the seamless operation of technological services while maintaining IT infrastructure (equipment, networks, communications, and platforms) through efficient incident management, asset administration, and vendor coordination, thereby contributing to business operation continuity.WORKING HOURSMonday to Friday: 8:00 a.m. – 6:00 p.m.KEY RESPONSIBILITIESProvide on-site technical support for end-users regarding hardware and software issues.Address and resolve IT-related incidents and service requests.Configure and maintain computing devices, printers, telephony systems, and videoconferencing solutions.Assist users with Microsoft 365 tools.Log, classify, and track incidents using ticket management tools.Document incidents and perform Root Cause Analysis (RCA) when necessary.Manage IT asset inventory, including assignments, changes, and disposals.Coordinate warranties, maintenance, and support with external vendors.Verify and maintain operational network infrastructure (switches, routers, access points).Keep LAN, WAN, and WLAN network diagrams up to date.Oversee technological infrastructure operations in offices and data centers.Participate in assigned infrastructure projects or technological improvements as directed by the client.QUALIFICATIONSBachelor's Degree or Engineering in Systems, Computing, Communications, Networks, or a related field (completed).Minimum of 2 years of experience in on-site infrastructure or technical support.Experience in technological infrastructure, networks, or communications.Intermediate English proficiency (technical reading and basic communication).Availability for on-site work at the client's facility.Willingness to travel occasionally.TECHNICAL SKILLSTechnical support for PCs, laptops, printers, and peripheral devices.Basic Active Directory administration.Familiarity with Windows 10 or newer.Proficiency in Microsoft Office 365 (Teams, SharePoint, OneDrive).Diagnostics and troubleshooting skills.

Mar 10, 2026

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QA Engineer at Nymbus | Monterrey

Nymbus Inc.

Full-time|Hybrid|Monterrey, Mexico

Nymbus (https://nymbus.com/) is a rapidly expanding fintech company that empowers financial institutions to enhance their capabilities and unlock value in the digital finance landscape. At Nymbus, we believe that embarking on the journey of innovation should evoke excitement and confidence, rather than fear. We are dedicated to reinvigorating the banking experience, ensuring our partners are enthusiastic about the transformative possibilities we create together and the lasting impact we have on the industry and its consumers. The road to growth starts with doing things differently, and our talented team at Nymbus is at the forefront of this mission. We appreciate your consideration in letting Nymbus be the catalyst that propels your career into its next chapter.

Jan 29, 2026

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Operations Agent (Monterrey)

Skydropx

Full-time|On-site|Monterrey

At Skydropx, we are transforming logistics through the dedication and vision of our remarkable team, eager to innovate and make a positive impact on the world.Join us to develop your career in a dynamic, ambitious, and multicultural work environment.Your challenges in the team will include:Proactive Case ManagementUnderstand all processes, systems, and tools within the MX Support area.Effectively and efficiently resolve customer inquiries and issues through various contact channels, enhancing their experience.Keep customers informed about updates, changes, and best practices in accordance with established SLAs.Document any reports or requests received from customers, guiding them for future interactions.Proficiency in ToolsRespond to tickets via our CRM, Hubspot, accurately categorizing each case and filling out required properties.Utilize all provided tools for the effective management of daily tasks (Hubspot, Timedoctor, Skydropx platform, Slack, Gmail, etc.).Maintain workflows, automations, and rules within HubSpot to enhance operational efficiency.Effective CommunicationAddress any inquiries or cases raised by our clients.Reassign cases in the Pipeline that require escalation to our partners or internal departments (Finance, Tech, Partnership, Product, etc.).Assess the severity and complexity of cases and escalate to supervisors when necessary.Demonstrate a sense of urgency for critical cases, ensuring prompt and efficient resolutions.Monitoring Performance IndicatorsMeet the performance indicators established by the department (First response time, resolution time, CSAT, quality, productivity).Achieve the KPIs defined in the company’s operational goals.

Feb 13, 2026

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Vision Sales Engineer - Monterrey

Overview.ai

Full-time|On-site|Monterrey

Overview.ai creates AI-driven vision systems that help manufacturers improve quality inspection. These systems support better yield, lower scrap rates, and smoother production. Designed for flexibility, Overview.ai’s edge-enabled devices handle tasks like assembly verification, defect detection, and orientation checks with high accuracy. Integration with factory lines is simple, so customers see operational improvements quickly. Role overview The Vision Sales Engineer, based in Monterrey, works closely with manufacturers to encourage adoption of Overview.ai’s technology. This position involves regular visits to factory floors, about 60 to 80 percent of the time, partnering with clients from the first meeting through to deployment. The role blends technical problem-solving with customer-facing work, focusing on identifying valuable inspection opportunities and supporting successful implementations. Independence is important: the engineer makes both technical and commercial decisions, while collaborating with the wider engineering team as needed. This position is a fit for someone looking to deepen technical skills and build strong relationships within Monterrey’s manufacturing sector. Key responsibilities Guide customers through onboarding, from initial conversations to full production deployment. Lead technical discovery, demonstrate live solutions, conduct onsite evaluations, and troubleshoot directly on the factory floor. Identify and assess inspection use cases with significant potential impact. Carry out hands-on installations and provide ongoing troubleshooting support to manufacturing teams. Gather feedback and insights from the field to help improve products and deployments. Develop and maintain strong client relationships, serving as a trusted technical advisor. Location This role is based in Monterrey.

Apr 22, 2026

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Software Engineer - Entry Level at Regrello | Monterrey

Regrello

Full-time|Hybrid|Monterrey

Company Overview: Regrello is an innovative startup that is transforming the automation landscape in supply chains, a $220 billion industry that has remained largely unaddressed for over two decades. Our diverse team of over 40 professionals boasts backgrounds from leading companies such as Oracle, Palantir, Apple, Amazon, and Microsoft. With robust backing from top-tier investors like Andreessen Horowitz, Tiger Global, and Dell, we are set to redefine how businesses manage their supply chains, offering the agility of a startup along with long-term stability.Product Development: We are crafting a groundbreaking global platform designed to enhance collaboration among supply-chain companies. Our Workflow Engine empowers industry specialists to model intricate processes, while our Forms Engine facilitates seamless data exchange. Looking ahead, our upcoming AI Engine will optimize workflows by pinpointing inefficiencies. As one user aptly noted, "I’ve been waiting for this for 20 years." Position Summary: We are on the lookout for passionate Software Engineers eager to embark on their professional journeys within the Regrello platform. In this role, you will gain hands-on experience by navigating our codebase through real-world customer testing and support tasks. Collaborating closely with our customer-facing team, you will address immediate requirements and troubleshoot issues. This position offers a unique chance to kick-start your software development career while making meaningful contributions. As you grow in experience and understanding, opportunities for full-feature development and increased responsibilities will be available.Culture and Benefits: At Regrello, we prioritize a customer-centric, product-driven approach within a hybrid/remote work environment. Our presence is expanding in Monterrey, Mexico, alongside our hubs in Seattle, San Francisco, Austin, and New York. We offer competitive compensation packages that include equity and comprehensive health benefits. We are also open to sponsoring work authorization if necessary.

Sep 13, 2024

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Dimensional Engineer - Join Our Innovative Team in Monterrey

Segula Technologies

Full-time|On-site|Monterrey

Are you a detail-oriented engineer with a passion for precision? Join Segula Technologies as a Dimensional Engineer in Monterrey. In this vital role, you will be responsible for ensuring the dimensional integrity of our products through meticulous analysis and innovative solutions. Collaborate with cross-functional teams to drive excellence and contribute to our mission of delivering top-tier engineering solutions.

Mar 25, 2026

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Senior Site Reliability Engineer at Regrello | Monterrey

Regrello

Full-time|Hybrid|Monterrey

Company OverviewRegrello is an innovative startup comprised of 40 dedicated professionals focused on transforming supply chain automation. In a market where companies manage $13 trillion in annual shipments predominantly through emails, we see a $220 billion opportunity that has remained largely untapped for over two decades. Our experienced team boasts a rich background from tech giants like Oracle, Palantir, Apple, Amazon, and Microsoft. We're proud to serve major electronics manufacturers eager for our success, with backing from reputable investors including Andreessen Horowitz, Tiger Global, Dell, Bloomberg, and Ram Sriram (Google's first investor).Our ProductWe are developing a comprehensive global operating network that facilitates collaboration among supply chain companies on a unified platform. Our workflow engine allows non-technical experts to model intricate manufacturing and operational processes seamlessly. Our forms engine facilitates unparalleled data exchange between firms. Additionally, our forthcoming AI engine is capable of creating entirely new processes and summarizing complex workflows across thousands of interactions, pinpointing inefficiencies and enhancing optimization as businesses navigate a dynamic global landscape. As one user aptly noted, 'I’ve been waiting for this for 20 years.'Role OverviewAs a Senior Site Reliability Engineer at Regrello, you will play a pivotal role in managing the deployment and operation of our services, which are integral to our product offering. Your responsibilities will include overseeing release management across an expanding array of SaaS and customer environments. You will collaborate with various teams to ensure our releases are efficient, consistent, and high-quality, facilitating the scalability of our engineering and product teams to introduce more features. Key projects include transitioning our application infrastructure clients to a cloud-neutral plugin architecture, supporting our AI team in managing GPU infrastructure for foundational model training, and implementing architectural changes to enhance system reliability.Culture and CompensationAt Regrello, we prioritize our customers and are committed to a product-driven approach. We foster a flexible hybrid/remote culture designed to attract the brightest minds in the industry. While we are particularly interested in candidates located in our hubs of Seattle, San Francisco, and New York, we are open to applicants residing anywhere in the US, Canada, or Mexico. Our compensation packages are industry-leading and include equity and comprehensive health benefits.

Nov 25, 2024

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Lead Data Engineer at Launch Potato | Monterrey, Mexico

Launch Potato

Full-time|Remote|Monterrey, Mexico (remote)

WHO ARE WE?Launch Potato is a thriving digital media powerhouse, reaching over 30 million visitors each month through our popular brands including FinanceBuzz, All About Cookies, and OnlyInYourState.As The Discovery and Conversion Company, our mission is to connect consumers with the world’s leading brands through innovative, data-driven content and technology.With our headquarters in South Florida and a remote-first team across more than 15 countries, we cultivate a dynamic, high-performance culture where speed, ownership, and measurable impact drive success.WHY JOIN US?At Launch Potato, you will fast-track your career by taking ownership of outcomes, acting swiftly, and making a significant impact alongside a global team of high achievers.

May 4, 2026

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Service Desk Level 1 Analyst at DYOPATH | Monterrey, Mexico

DYOPATH

Full-time|MXN 14K/yr - MXN 14K/yr|On-site|Monterrey, Mexico

Join DYOPATH as a Service Desk Level 1 Analyst If you have a passion for technology and enjoy helping others overcome tech challenges, we want you on our team!DYOPATH is seeking a dedicated Service Desk Level 1 Analyst who excels at problem-solving, thrives in dynamic environments, and is devoted to providing outstanding customer service.Why You’ll Love Working HerePurpose with Passion – Join a company that embodies the L.O.V.E. philosophy—Living Our Values Every Day—making each workday impactful.Grow & Thrive – DYOPATH is committed to your continuous development, offering certifications and defined career paths.Award-Winning Culture – Recognized for our exceptional IT service, we extend that same commitment to our internal team.Fun & Respectful Teamwork – Experience a collaborative and vibrant work environment where accomplishments are celebrated!Outstanding BenefitsMonthly savings capped at 13%Pantry vouchers deposited at 9% each monthChristmas bonus equivalent to 25 days of salary12 vacation days after your first year10-day anniversary bonus40% vacation premium during the first yearMajor medical insurance for you and your immediate familyLife insuranceQuarterly bonusesLeave for marriage or bereavementParental leaveErgonomic chair providedMonthly stipend of 250 pesos for internet and electricityRole OverviewLocation: On-Site (Monterrey, Mexico)Schedule: 1st Shift (7:00 AM - 3:30 PM CST)Pay Rate: 14,000 MXNYour Mission as a Service Desk Level 1 AnalystAct as the primary point of contact for technical support through phone, email, and chat.Diagnose and resolve issues related to desktops, laptops, printers, mobile devices, software, and networks.Document all interactions in the ticketing system and escalate issues when necessary.Ensure timely and accurate resolution of technical problems while delivering exceptional customer service.

Apr 13, 2026

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Contador(a) at The Wonderful Company | Monterrey

The Wonderful Company

Full-time|On-site|Monterrey

Join The Wonderful Company as a Contador(a) in Monterrey! In this pivotal role, you will be responsible for managing financial transactions, ensuring accurate reporting, and enhancing our financial operations. Your expertise will help drive our company's success as we continue to expand our operations.

Apr 10, 2026

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Human Resources Intern - Nuevo León, Monterrey

Hunter Douglas

Internship|MXN 4.2K/yr - MXN 4.2K/yr|On-site|Monterrey, Nuevo Leon, Mexico

Hunter Douglas stands as the premier global manufacturer of window coverings and a significant creator of architectural products. With a legacy of over a century in innovation, we have continuously set the benchmark in our industry with unique products that blend revolutionary style and functionality, enhancing millions of homes and commercial spaces worldwide.We are on the lookout for dynamic, intelligent, creative, and entrepreneurial individuals. By providing stimulating opportunities for accelerated growth, driven by a collective pursuit of success, we foster an environment where your career can flourish. In exchange for your talents, we are dedicated to offering competitive and comprehensive compensation and benefits packages that ensure you feel valued. Our aspiration is to become the fastest-growing and most beloved window covering company globally. What about you?Our North American division operates across four distinct sites in Mexico, combining manufacturing and production. At every location, we take pride in our exemplary safety standards and prioritize our employees as we lead in producing top-quality products. Our commitment to excellence and growth makes us a preferred employer and helps us maintain our culture of high standards.Job DescriptionAssist the Human Resources department with recruitment processes, personnel management, and administrative activities, contributing to the achievement of organizational goals.

Mar 24, 2026

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Referrals 2023 Opportunity in Monterrey

Sutherland

Full-time|On-site|Monterrey

Sutherland is seeking talented individuals for our Referrals program in Monterrey. As part of our team, you will play a crucial role in enhancing our referral initiatives, connecting potential candidates with exciting opportunities. Join us to leverage your network and contribute to our growth!

Aug 29, 2023

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Accounting Intern - Monterrey, Nuevo León

Hunter Douglas

Internship|On-site|Nuevo Leon, Monterrey, Mexico

Hunter Douglas is seeking an Accounting Intern in Monterrey, Nuevo León. This internship is designed for students or recent graduates interested in building practical experience in accounting. Role overview The Accounting Intern will support daily accounting activities and participate in financial reporting processes. This position offers a chance to learn how accounting functions operate within a company setting. What you will do Assist with a range of accounting tasks Gain exposure to financial reporting procedures Contribute to the team’s commitment to accurate and timely work Requirements Current student or recent graduate in accounting or a related field Interest in developing hands-on skills in accounting Located in Monterrey, Nuevo León

Apr 29, 2026

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Project Manager - MEP Construction in Monterrey

Turner & Townsend

Full-time|On-site|Monterrey

As a Project Manager focusing on Mechanical, Electrical, and Plumbing (MEP) for construction projects, you will play a pivotal role in analyzing electromechanical and specialized installations to ensure compliance with technical specifications and Mexican legislation. You will be responsible for generating and controlling reports, monitoring contractor qualifications, and recommending improvement actions.Your responsibilities will encompass the oversight of pipe and mechanical disciplines, with a hands-on approach to managing the work site on a daily basis.

May 4, 2026

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Sales Executive - Monterrey (Remote)

Clara

Full-time|Remote|Mexico

Join Us to Propel Your Career Forward!Clara is the fastest-growing company in Latin America, offering a leading solution for managing corporate payments. Serving over 20,000 dynamic businesses, we empower them with locally issued corporate cards, bill pay, financing options, and a robust B2B platform designed for scalability.Backed by some of the world's most prominent investors, including top regional VCs like monashees, Kaszek, and Canary, along with global funds such as Notable Capital and Goldman Sachs, we are on a mission to create the financial infrastructure that supports high-performing organizations across the region. Join us to thrive in a fast-paced environment that accelerates your career, while working alongside a dedicated team spread across the Americas.Key ResponsibilitiesAs a Territory Sales Executive, you will play a pivotal role in driving customer acquisition and fostering growth in Monterrey. Your leadership will be essential in expanding Clara’s regional footprint through the development and execution of a strategic sales plan focused on impact and scalability. You’ll become an integral member of our Commercial team, championing our mission to empower businesses across Mexico with innovative financial tools.In this role, you will manage the complete sales cycle—from identifying prospects to closing significant deals. Collaborating closely with cross-functional teams, you will replicate successful strategies and take full ownership of your territory's success.Candidate ProfileWe are seeking candidates who meet the essential requirements of this role. Preferred qualifications are advantageous but not mandatory.Essential Qualifications...

Feb 11, 2026

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Account Executive - B2B Sales in Monterrey

Despegar

Full-time|On-site|Monterrey

Join Despegar, a leading online travel agency in Latin America, as an Account Executive in B2B Sales. In this pivotal role, you will leverage your skills to cultivate relationships with business clients, driving growth and fostering partnerships that enhance our service offerings. Your expertise will help us expand our reach while delivering exceptional value to our partners.

Mar 20, 2026

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Senior Operations Associate – Monterrey, MX

rehire

Full-time|On-site|Monterrey, Mexico

Join our dynamic team at rehire as a Senior Operations Associate in Monterrey, MX. In this role, you will play a pivotal part in enhancing operational efficiency and driving strategic initiatives across our organization. Your expertise will be instrumental in optimizing processes and ensuring seamless operations. Collaborate with cross-functional teams to deliver exceptional results and contribute to our mission.

Mar 25, 2026

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Travel Agent - Commercial Plazas in Monterrey

Despegar

Full-time|On-site|Monterrey

Join Despegar as a Travel Agent and embark on a rewarding career helping clients plan their perfect getaways. In this role, you will utilize your expertise to provide personalized travel solutions, ensuring every customer experiences seamless booking and exceptional service.

May 1, 2026

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