Qualifications
We are looking for candidates with a strong background in technical support, particularly in identity management and authentication frameworks. Familiarity with SSO and SCIM protocols is essential. Strong problem-solving skills, attention to detail, and the ability to work collaboratively in a fast-paced environment are key attributes. A Bachelor's degree in Computer Science or a related field is preferred.
About the job
About the Role
Scribe is looking for a Support Engineer focused on SSO (Single Sign-On) and SCIM (System for Cross-domain Identity Management) to join the team in Serbia. This role centers on helping clients integrate and maintain secure authentication and identity management solutions. The work involves direct client support, troubleshooting technical issues, and ensuring smooth, secure user experiences.
What You Will Do
- Guide clients through SSO and SCIM integration steps
- Investigate and resolve technical problems related to authentication and identity management
- Work closely with clients to answer questions and provide clear solutions
- Support ongoing improvements to user experience and security protocols
Location
This position is based in Serbia.
About Scribe
Scribe is a leading company in the field of digital identity management, dedicated to providing innovative solutions that empower organizations to manage their user identities securely and efficiently. Our mission is to simplify the complexities of digital identity while ensuring robust security and user-friendly experiences for our clients.
