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Experience Level
Experience
Qualifications
Bachelor's Degree in Computer Science, Information Technology, or a related field. At least 2 years of experience in systems analysis or a similar role. Strong analytical and problem-solving skills. Proficiency in data analysis tools and methodologies. Excellent communication and teamwork abilities.
About the job
Join our dynamic team as a Systems Analyst at impact, where you will play a crucial role in analyzing and improving our systems to enhance operational efficiency. You will be responsible for gathering requirements, analyzing data, and designing solutions that align with our business goals.
This position offers the opportunity to work closely with cross-functional teams, ensuring that our systems meet both user needs and technical standards. If you are passionate about technology and problem-solving, we want to hear from you!
About impact
impact is a leading organization in the technology sector, dedicated to driving innovation and efficiency through advanced systems and solutions. Our mission is to empower businesses with the tools they need to succeed in a fast-paced digital world. We foster a collaborative and inclusive work environment that encourages personal and professional growth.
Join our dynamic team as an SAP Application Management Services (AMS) Analyst, where you'll play a crucial role in optimizing and managing SAP systems for our global clients. You will be responsible for providing expert support, troubleshooting issues, and collaborating with cross-functional teams to enhance business processes.
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Join our dynamic team as a Real-Time Analyst in Workforce Management at WNS Global Services. In this role, you will monitor real-time performance metrics, ensuring optimal staffing levels and service delivery. Your analytical skills will be crucial in identifying trends and implementing strategies to enhance operational efficiency.
We are seeking an experienced Senior Software Engineer to join our dynamic team in Cape Town, South Africa. You will play a crucial role in developing cutting-edge Windows and Desktop applications that enhance the user experience. If you are passionate about building innovative software solutions and have a knack for problem-solving, we want to hear from you!
MOO began its journey in 2006 with a mission to revolutionize the printing industry. Since then, we have grown into a vibrant team of over 400 professionals, dedicated to crafting exceptional print and digital products for a diverse clientele, ranging from tech giants like Google and Airbnb to local artisans showcasing their unique creations at craft fairs. Our global headquarters are situated in London, UK, alongside our offices in Dagenham. In the United States, we have locations in Boston, MA; Lincoln, RI; and Denver, CO. Recently, we have expanded to a new office nestled in the vibrant heart of Cape Town, South Africa. As we innovate and create exciting new products, we are eager for your expertise to help us achieve our goals. The TeamOur Pricing & Commercial Performance team plays a pivotal role in supporting various commercial sectors within the organization, including customer acquisition, CRM, brand marketing, and pricing strategies. We harness the power of data to identify growth opportunities and enhance operational efficiencies that propel MOO's success. We are a small, collaborative team operating at the intersection of data analysis, insights, and strategic decision-making. Our influence spans the entire customer journey, and we aim to amplify our impact on the digital user experience. The RoleThis position lies at the nexus of category management, pricing strategy, and operational insights. You will serve as the analytical backbone for our product pricing, manufacturing performance evaluations, and forecasting assistance for category leaders, enabling them to make informed commercial decisions. You will navigate a complex, multi-currency pricing landscape, managing numerous product variations across various regions and shipping models that align production timelines with delivery commitments. Additionally, you will collaborate with the Category Management team to analyze trends in product performance, quality outcomes, demand patterns, and margin influences. If you thrive in environments where data complexity meets significant impact, and your work combines strategic thinking with hands-on analysis, we would love to hear from you.
Join our dynamic team as a Realtime Analyst where you will play a crucial role in analyzing and interpreting real-time data to support business decisions. In this entry-level position, you will work closely with various departments to ensure data accuracy and timely reporting.
Join our dynamic team at WNS Global Services as a Customer Service Team Manager in the thriving financial services sector. In this pivotal role, you will lead a dedicated team to deliver exceptional customer experiences while driving operational excellence and fostering a culture of continuous improvement.Your responsibilities will include overseeing daily operations, mentoring team members, and implementing strategies to enhance service delivery. You will work closely with cross-functional teams to ensure alignment with business objectives and uphold the highest standards of customer satisfaction.
Full-time|Hybrid|Cape Town, Western Cape, South Africa
Ten Group is seeking a CRM Transformation Analyst - Zoho Specialist in Cape Town. This hybrid role centers on maximizing the value of the Zoho CRM platform, blending commercial awareness with technical skill to support business growth and operational improvement. Role overview The CRM Transformation Analyst takes ownership of daily CRM performance, focusing on system optimization, data quality, and user adoption. The position involves configuring workflows and reports, translating business needs into practical solutions, and engaging with stakeholders to drive behavioral change across the organization. What you will do Oversee the daily effectiveness and performance of Zoho CRM. Work with teams to gather requirements and improve usability. Configure workflows, automations, pipelines, dashboards, and reports within the CRM. Promote consistent adoption, maintain data integrity, and ensure system compliance. Monitor CRM usage and identify opportunities for ongoing improvement. Act as the main liaison between business units and the CRM system. Translate business requirements into system configurations and solutions. Provide training, support, and guidance to users to enhance CRM capabilities. Challenge current processes and drive necessary changes confidently. Analyze CRM and commercial data to generate actionable insights. Support decision-making through clear reporting, dashboards, and KPIs. Contribute to process improvement and transformation initiatives. Identify and support automation and efficiency enhancements, including low-code and data-driven solutions. Assist with analytics and reporting to improve operational outcomes. Requirements Experience working with Zoho CRM in a commercial or technical capacity. Comfortable balancing strategic and hands-on tasks. Strong stakeholder engagement and communication skills. Ability to drive change and promote system adoption across teams.
Full-time|Remote|Remote — Cape Town, Western Cape, South Africa
prime-system is looking for a Senior FP&A Analyst to join its remote team based in Cape Town, Western Cape, South Africa. This position focuses on transforming financial data into actionable insights that influence business decisions. Key responsibilities Analyze and interpret complex financial information to support strategic planning Provide clear insights that shape decision-making across the company Collaborate with finance leaders and work with teams from various departments Collaboration and pace This role involves frequent teamwork and requires adaptability to changing priorities. The work moves quickly and directly affects the company’s direction.
Join WNS Global Services as a Transactional Quality Analyst, where you will play a critical role in ensuring the quality of transactions and processes. You will collaborate with various teams to analyze data, identify trends, and implement quality assurance measures that enhance operational excellence.
Join Moo as a People Operations Analyst, where you'll play a pivotal role in shaping our People systems and data management. In this dynamic position, you will be instrumental in the successful implementation of our new Human Resource Information System (HRIS), ensuring it is tailored to meet the evolving needs of our teams and managers. Your analytical expertise will empower the People Team and the broader organization by providing clear, reliable people metrics and compliance reporting. You will transform raw data into actionable insights that facilitate informed decision-making while ensuring adherence to reporting obligations across our operational jurisdictions. Post-implementation, you will take charge of the continuous management and optimization of our People systems. Your commitment to data accuracy, insightful reporting, and process efficiency will be crucial to our success.
Conduct real-time monitoring for a Line Adherence business model, including Daily and Intraday Reporting.Demonstrate strong analytical abilities, meticulous attention to detail, a positive professional demeanor, and effective collaboration skills within a team environment.Proactively raise alarms regarding schedule non-adherence and notify in advance of any risks that may impact line adherence goals.Effectively manage Full-Time Equivalent (FTE) requirements and ensure timely delivery.Exhibit excellent oral and written communication skills.Possess the capability to manage assigned tasks independently with minimal supervision.Responsible for data analysis to ensure accuracy and reliability.
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Full-time|On-site|Cape Town, Western Cape, South Africa
Pinewood AI is seeking a dynamic and customer-oriented First Line Application Support Consultant to enhance our dedicated Application Support team located in Cape Town, South Africa. This role focuses specifically on providing exceptional support for finance-related applications.Ideal candidates will have previous experience in finance application support.As the primary point of contact for all Finance and Accountancy software support inquiries, you will be responsible for swiftly addressing issues and escalating them when necessary. Your problem-solving abilities, excellent communication skills, and strong sense of responsibility will ensure that every customer enjoys a consistent and high-quality experience.This position is perfect for individuals who are eager to learn, thrive in a collaborative atmosphere, and adapt well in a global company that prioritizes continuous improvement. If you are passionate about making a positive impact and wish to join a diverse and growth-focused team, we encourage you to apply.Key Responsibilities:Act as the first point of contact for financial application support inquiries, responding promptly and professionally through multiple channels.Provide clear guidance and solutions to users facing challenges with the Pinewood.AI platform, utilizing existing knowledge bases and internal processes.Accurately document all customer interactions in Zendesk, ensuring comprehensive and accessible information for future reference and quality assurance.In cases where issues cannot be resolved at the first point of contact, triage and escalate them to the second-line support team with detailed information promptly.Maintain regular communication with customers regarding their open tickets in accordance with our service level expectations, ensuring they are always informed of the next steps.Take ownership of your performance by monitoring your KPIs (response time, resolution rate, customer satisfaction) and collaborate with your Team Leader for continuous improvement.Contribute to team objectives, assist in managing team workload, and support colleagues whenever necessary.Expand your knowledge of systems and products by following your onboarding and learning plan, remaining engaged as the platform evolves.Promptly flag critical or high-priority issues to your Team Leader and maintain clear communication with customers until resolution is achieved.Represent Pinewood.AI with professionalism, empathy, and a customer-first approach in every interaction.
Join our dynamic team as a Systems Analyst at impact, where you will play a crucial role in analyzing and improving our systems to enhance operational efficiency. You will be responsible for gathering requirements, analyzing data, and designing solutions that align with our business goals.This position offers the opportunity to work closely with cross-functional teams, ensuring that our systems meet both user needs and technical standards. If you are passionate about technology and problem-solving, we want to hear from you!
Join Our Team at impact.com: At impact.com, we are dedicated to empowering our people and leveraging technology to achieve customer success. Our collaborative efforts drive rapid growth and help us serve some of the world's largest brands. We utilize cutting-edge technology to address real-world challenges for our clients, positioning ourselves as the premier SaaS platform for businesses to automate their partnerships and enhance revenue like never before. Our entrepreneurial culture values ambition and curiosity, ensuring that every team member's voice is heard and contributions are recognized. If you're eager to collaborate with talented professionals from diverse backgrounds in a dynamic environment, we invite you to be part of our journey! As the leading partnership management platform globally, impact.com is revolutionizing how businesses manage and optimize various partnerships, from traditional rewards affiliates to influencers and B2B collaborations. Our robust, purpose-built platform simplifies the process of creating, managing, and scaling partnerships with trusted brands and communities, enhancing customer engagement and business performance. Discover how impact.com is driving revenue growth for global enterprises like Walmart, Uber, Shopify, Lenovo, L’Oreal, and Levi’s by visiting www.impact.com. Your Role at impact.com: We are seeking an enthusiastic Associate Data Analyst to join our data analytics team. This entry-level position is designed for individuals eager to cultivate analytical skills through hands-on experience with complex datasets. You will develop foundational expertise in data analysis, SQL, and business intelligence while conducting well-defined analyses under the mentorship of senior analysts. Your responsibilities will include collecting, analyzing, and interpreting data to uncover patterns and trends that inform business decisions. You will work with large datasets in BigQuery and create visualizations in Looker, enhancing your analytical capabilities and business acumen essential for a successful analytics career. Join our globally distributed analytics team and collaborate with a Senior Data Analyst as you embark on this exciting journey.
Full-time|ZAR 81.3K/mo - ZAR 120K/mo|On-site|Cape Town, Western Cape, South Africa
Strategic Growth ManagerLocation: Ideally based in Cape Town (head office located in Gardens), but candidates in Johannesburg are also welcome.Position Type: Full-time, permanent role.Role OverviewWe are looking for a Strategic Growth Manager to drive revenue growth across a portfolio of enterprise accounts. This role encompasses the entire customer journey—from onboarding and value realization to retention and account expansion—utilizing data insights, commercial strategies, and engagement with senior stakeholders to achieve measurable results.Company OverviewOur client is a rapidly expanding technology partner serving large enterprises. They prioritize ownership, collaborative low-ego team dynamics, and delivering outstanding performance in a high-trust setting. The organization operates cross-functionally to ensure a best-in-class client experience.Key ResponsibilitiesManage the complete enterprise client journey: onboarding, value delivery, retention, and account development.Drive revenue through increased adoption, upselling, and cross-selling by analyzing usage patterns and identifying growth opportunities.Act as a strategic consultant to senior stakeholders; foster multi-tiered, consultative relationships that promote alignment and successful outcomes.Promote product effectiveness in client environments; eliminate obstacles and implement best practices.Maintain service excellence: oversee service-level agreements (SLAs), proactively track support tickets and escalate issues as needed to ensure timely resolutions.Work collaboratively across departments including Sales, Product, Legal, Support, Finance, Data, and Leadership to create a cohesive client experience.What We OfferCompetitive Salary: R81,250–R120,000 per month, commensurate with experience and role level.Commission: Details to be discussed during the offer phase.Equity: Information to be provided at the offer stage.Impact & Growth: Opportunity to influence account strategy, visibility with senior management, and contribute to significant revenue growth.QualificationsBachelor’s degree or equivalent practical experience.A minimum of 5 years in management consulting, product management, investment/portfolio management, or a related field.Strong business acumen; ability to connect business drivers with value and revenue outcomes.Data-driven decision-maker with strong analytical, problem-solving, and project management skills.Excellent communication, influencing, and negotiation skills; comfortable engaging with executive stakeholders.High emotional intelligence and adept at building relationships in fast-paced, high-accountability environments.Preferred: Background in analytics/statistics; familiarity with payments or e-commerce technologies and market trends.
We are seeking a highly skilled and detail-oriented Senior Data Analyst to join our dynamic team at takealot.com. In this role, you will leverage your analytical expertise to extract insights from data, drive strategic decision-making, and enhance our operational efficiency.Your responsibilities will include data mining, visualization, and performing statistical analysis to inform business strategies. You will collaborate closely with cross-functional teams to ensure that data-driven insights align with our organizational goals.
Full-time|On-site|Cape Town, Western Cape, South Africa
Join Ten Group as a Transformation AnalystAre you ready to support, innovate, and transform? Ten Group is seeking a proactive Transformation Analyst to join our dynamic team in Cape Town. This pivotal position offers a chance to influence the strategic direction of our company, enhancing decision-making and execution across critical business operations.As we experience rapid growth, your role will be essential in leading transformation initiatives focused on Change and Transformation. You'll drive the adoption of mission-critical processes and deliver actionable insights through detailed analyses to uncover opportunities for growth, automation, and operational efficiencies.Work with cutting-edge technology and collaborate with leaders across various sectors of the business. This role is designed to evolve, providing pathways to key managerial positions within Operations, AI Products, or Technology. You will report to the Transformation Director, necessitating close collaboration with senior leadership, including C-level executives, to analyze existing processes and identify areas for efficiency improvements through enhanced outputs or automation.Take the helm on complex transformation projects from inception to completion—defining project scope, coordinating cross-functional teams, managing timelines and budgets, and delivering measurable outcomes aligned with strategic objectives and clear ROI tracking.Your contributions may include leveraging generative AI technologies to integrate, automate, and enhance business processes, from transforming member engagement to creating frameworks that enable departments to operate more efficiently, or designing and launching innovative service channels.
