Systems Support Engineer - EMEA (Weekend Shift)

Keeper Security, Inc.County Cork, Ireland

Hybrid Full-time

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Experience Level

Experience

Qualifications

The ideal candidate will possess strong technical skills, excellent communication abilities, and a commitment to providing outstanding customer support. Experience in technical support or a related field is preferred. Comfortable working in a dynamic environment, the Systems Support Engineer will engage with clients to resolve complex technical issues effectively.

About the job

Keeper Security develops cybersecurity software used by millions of people and organizations in over 150 countries. As part of the team, you will help customers resolve technical issues and deliver detailed support analysis.

Role overview

Provide technical support to B2B customers across the EMEA region
Analyze and resolve complex issues related to Keeper’s cybersecurity products
Work weekend shifts as part of the support team’s coverage

Work location

Hybrid work available for those within commuting distance of the Cork office
Fully remote option for candidates elsewhere in Ireland

Requirements

Permanent residency in Ireland
Interest in technology and cybersecurity
Willingness to work weekend shifts

About Keeper Security, Inc.

Keeper Security, Inc. is a premier cybersecurity software company that protects millions of users and thousands of organizations globally. Our innovative zero-trust and zero-knowledge solutions are designed to meet the rigorous demands of public sector IT environments. With our flagship product, KeeperPAM®, we provide an AI-driven, cloud-native platform that secures users, devices, and critical infrastructure against cyber threats. Trusted by agencies worldwide, Keeper is recognized in the Gartner® Magic Quadrant™ for Privileged Access Management (PAM), ensuring compliance alongside unparalleled visibility and control.

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Systems Support Engineer - EMEA (Weekend Shift)

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Full-time|Hybrid|County Cork, Ireland

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Description Keeper Security is seeking a passionate and results-oriented Customer Success Manager to join our thriving B2B sales team. This role requires candidates to be permanent residents of Ireland. It offers a hybrid work model for individuals living within commuting distance of our Cork office, while fully remote options are available for those outside that range. Our cybersecurity software is trusted by millions and utilized by thousands of organizations worldwide. Available in 23 languages and sold in over 150 countries, Keeper is one of the fastest-growing companies in the cybersecurity sector. In this critical role, you will develop and nurture customer relationships while enhancing your professional skills! About Keeper Keeper Security is a premier cybersecurity software company safeguarding millions of individuals and thousands of organizations across more than 150 countries. Our innovative zero-trust and zero-knowledge solutions are designed to meet the rigorous demands of public sector IT environments. Our flagship product, KeeperPAM®, is an AI-driven, cloud-native platform that protects users, devices, and critical infrastructure from cyber threats. Recognized in the Gartner® Magic Quadrant™ for Privileged Access Management (PAM), Keeper combines compliance with unparalleled visibility and control, ensuring the security that public sector organizations require. Discover why agencies rely on Keeper to defend against sophisticated adversaries at KeeperSecurity.com. About the Job Become part of an elite team of skilled Customer Success professionals. Our team consists of experienced technologists who excel in engaging both SME and Enterprise-level clients. They are dedicated to maximizing technology investments and adept at uncovering new business and expansion opportunities within established accounts. As a Customer Success Manager, you will manage a portfolio of clients, focusing on revenue growth through our leading solutions. Flourish in a supportive yet independent work environment with opportunities for personal growth as our organization evolves. Achieve or surpass sales targets within the SMB Cohort. Foster strong relationships with customers at the Senior Management level, focusing on connections with C-level executives. Collaborate with clients to negotiate contract renewals, cross-sells, and upsells. Engage with clients to define business and technical objectives through technical and Quarterly Business Reviews.

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Feb 13, 2026

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Mar 3, 2026

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Apr 14, 2026

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