About the job
About Carvana
Carvana aims to simplify car buying and selling. The company’s online platform lets customers browse thousands of vehicles, see detailed 360-degree images, and complete purchases without haggling. Customer Advocates deliver vehicles to buyers or meet them at Carvana’s coin-operated Vending Machines. Customer satisfaction drives every part of the process.
For more on Carvana’s mission and values, watch the company introduction video.
About the Team and Role
Market Operations at Carvana values collaboration and encourages team members to share ideas, mentor others, and handle a variety of projects. Team Leads play a key role in supporting a diverse team and helping the group achieve its goals.
Role Overview
The Team Lead, Market Operations, oversees the creation, auditing, and processing of customer paperwork to ensure vehicles are registered accurately and on time. This role is based in Sterling, VA. Visa sponsorship is not available for this position.
What You’ll Do
- Help develop strategic plans, goals, and objectives that support both Market Operations and company-wide priorities.
- Work with senior management to set and maintain documentation accuracy standards.
- Mentor team members and take on extra responsibilities as needed.
