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Team Lead, Market Operations - Virginia Beach/Norfolk

CarvanaNorfolk, VA
On-site Full-time

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Experience Level

Manager

Qualifications

Ideal candidates will possess strong leadership skills, a keen understanding of market operations, and a passion for customer service. Previous experience in logistics and operations management is highly desirable.

About the job

About Carvana

Carvana aims to change how people buy and sell cars by making the process straightforward and customer-focused. The company’s online platform lets customers browse thousands of vehicles, view them from every angle, and purchase without pressure. Vehicles can be delivered directly to a customer’s driveway by Carvana’s own haulers or picked up at one of the company’s car vending machines.

About Market Operations

The Market Operations team values collaboration and initiative. Team members manage multiple projects, support each other, and bring a range of perspectives and backgrounds to their work. Individuality is encouraged, and diversity is seen as a source of strength.

Role Overview: Team Lead, Market Operations (Virginia Beach/Norfolk)

The Team Lead oversees the local Carvana hub in Norfolk, VA. This position manages daily operations, leads market launches, coordinates logistics, supports consumer branding, and drives team engagement. The Team Lead plays a key role in ensuring local market goals are met and in building a motivated, effective team.

About Carvana

Carvana is committed to transforming the car buying experience by offering a convenient and transparent online platform that prioritizes customer satisfaction. Our innovative approach allows customers to browse, buy, and receive their vehicles without the traditional hassles associated with car dealerships.

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