Adeeba E-Services Private Limited logoAdeeba E-Services Private Limited logo

Tech Call Closer Opportunity at Adeeba BPO | Kolkata

On-site Full-time

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Experience Level

Experience

Qualifications

We are looking for candidates who possess the following qualifications:1-2 years of experience in inbound/outbound technical support. Ability to close calls independently. Strong communication skills in English. Experience with troubleshooting technical issues related to computers, printers, broadband, routers, and email. Flexibility to work night shifts.

About the job

Join Adeeba BPO as a Tech Call Closer, where your expertise in technical support will make a difference! We are seeking candidates with a proven track record in inbound/outbound technical support for international clients. As a vital part of our team, you will be responsible for managing and closing your own calls, ensuring customer satisfaction through effective problem-solving.

Desired Skills:
· 1-2 years of experience in technical support within an International BPO environment.
· Proficient in closing calls independently.
· Excellent communication skills in English.
· Hands-on experience in troubleshooting issues related to computers, printers, broadband, routers, and email services, including Mac, iPhone, and iPad devices.
· Strong ability to resolve customer issues efficiently.
· Willingness to work night shifts.

Note: Freshers need not apply.

Salary: Negotiable based on experience and current CTC, with attractive incentives available.

Perks & Benefits:
· Fixed salary credited on the 1st of every month.
· Enjoy 24 leaves per year, including compensatory offs and birthday leaves.
· Attractive performance-based incentives.
· No extension of shift timings.
· Work in a friendly and supportive environment.

Interview Schedule: Monday to Saturday, from 12 PM to 5 PM.

For further inquiries, please contact Raju (HR) at +918101364900 or +8100272764. You can also reach us via landline at +91-33-65555831/65555832.

Note: This is a direct company post, and we do not charge recruitment fees.

About Adeeba E-Services Private Limited

Adeeba E-Services Private Limited operates leading online and mobile marketplaces in retail and wholesale trade, alongside cloud computing and other technological services. We provide innovative technology and services that empower consumers, merchants, and other participants to engage in commerce within our ecosystem.

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