Qualifications
The ideal candidate will possess:Excellent verbal and written communication skills in English. Strong problem-solving abilities and a customer-first mindset. Basic technical knowledge related to software and hardware. Experience in a voice process role is preferred but not mandatory. A willingness to learn and adapt to new technologies.
About the job
Are you passionate about technology and customer service? Join our dynamic team as a Tech Process Agent for our International Voice Process. You will be the first point of contact for our clients, providing exceptional support and ensuring their technical issues are resolved efficiently.
In this role, you will handle inbound calls, assist customers with technical inquiries, and provide solutions while maintaining a high level of customer satisfaction. Your communication skills and technical knowledge will be vital in fostering positive relationships with our global clientele.
About Adeebae Services Pvt Ltd
Adeebae Services Pvt Ltd is a leading provider of innovative customer support solutions. Based in Kolkata, we specialize in delivering high-quality services to our international clients. Our team is dedicated to creating a positive work environment that fosters growth, collaboration, and success.
