Tech Support Associate (Inbound Voice) - Kolkata

Adeeba E-Services Pvt. Ltd.Kolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

High School diploma or equivalent; additional qualifications in IT or customer service are a plus. Strong verbal communication skills with a customer-focused mindset. Proficiency in using computers and navigating various software applications. Ability to handle stressful situations and resolve conflicts effectively. Previous experience in a technical support or customer service role is preferred.

About the job

Join our dynamic team as a Tech Support Associate where you will play a crucial role in providing exceptional inbound voice support to our valued customers. Your primary responsibilities will include troubleshooting technical issues, guiding customers through solutions, and ensuring a seamless user experience. We are looking for enthusiastic individuals who thrive in a fast-paced environment and are passionate about technology and customer service.

About Adeeba E-Services Pvt. Ltd.

Adeeba E-Services Pvt. Ltd. is a leading provider of innovative technology solutions, committed to delivering outstanding customer service and support. We pride ourselves on fostering a collaborative and inclusive workplace that encourages professional growth and development.

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Join our dynamic team at Adeeba E-Services Pvt Ltd as a Tech Sales Support Associate. In this role, you will handle inbound voice calls, providing outstanding customer support and technical assistance to our clients. Your primary responsibilities will include addressing customer inquiries, troubleshooting technical issues, and guiding customers through our products and services.If you have excellent communication skills and a passion for technology, we invite you to apply and become a vital part of our team!

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