Tech Support Associate - Inbound Voice Process

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Experience

Qualifications

Excellent verbal communication skills in English. Technical aptitude and familiarity with troubleshooting. Prior experience in customer service or technical support is an advantage. A problem-solving mindset and the ability to work under pressure. High school diploma or equivalent; further education in IT or related fields is a plus.

About the job

Join our dynamic team at Adeeba E Services Pvt Ltd as a Tech Support Associate in our Inbound Voice Process department. In this pivotal role, you will be the first point of contact for our customers, assisting them with their technical inquiries and providing top-notch support. Your exceptional communication skills and technical knowledge will ensure that our clients receive the assistance they need, fostering a positive customer experience.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of customer support solutions, dedicated to delivering exceptional service and support to our clients. We pride ourselves on creating a collaborative and innovative work environment where our employees can thrive and grow in their careers.

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