Tech Support Specialist - Inbound Voice Process

Adeeba E Services Pvt LtdKolkata

On-site Full-time

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Experience Level

Entry Level

Qualifications

We are looking for candidates who possess excellent communication skills in English, a strong technical background, and a passion for helping others. Previous experience in a customer service or tech support role is preferred. Candidates should be able to work flexible hours, including weekends, and have a problem-solving mindset. A basic understanding of computer systems and software is essential.

About the job

Join our dynamic team at Adeeba E Services Pvt Ltd as a Tech Support Specialist in our inbound voice process department. You will be the first point of contact for customers seeking technical assistance, providing exceptional service and solutions to their queries. Your role will involve troubleshooting issues, guiding customers through technical problems, and ensuring a high level of customer satisfaction.

About Adeeba E Services Pvt Ltd

Adeeba E Services Pvt Ltd is a leading provider of technical support solutions in India. We pride ourselves on delivering top-notch customer service and fostering a collaborative work environment. Our team is dedicated to continuous improvement and innovation, ensuring we meet and exceed our clients' expectations.

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