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Experience Level
Experience
Qualifications
Proven experience in technical account management or a similar role in the data analytics space. Strong understanding of data analytics principles and technologies. Excellent communication skills, capable of conveying complex information effectively. Ability to build and maintain strong relationships with clients. Problem-solving mindset with the ability to manage multiple projects simultaneously.
About the job
Role overview
Varicent is seeking a Technical Account Manager specializing in Data & Analytics. This position serves as a key link between clients and technical teams, ensuring customers gain full value from Varicent’s data solutions. The role is fully remote and available only to candidates based in Costa Rica.
What you will do
Serve as the main point of contact for clients using Varicent’s analytics products
Gather and interpret client requirements, turning them into practical solutions
Support customers throughout product implementation and encourage adoption
Collaborate with technical teams to address issues and deliver results
Location
This remote role is open only to candidates residing in Costa Rica.
About Varicent
Varicent is a leading provider of innovative data analytics solutions designed to empower organizations. With a focus on harnessing data for insightful decision-making, we are dedicated to delivering exceptional service and fostering long-term partnerships with our clients.
Role overview Varicent is seeking a Technical Account Manager specializing in Data & Analytics. This position serves as a key link between clients and technical teams, ensuring customers gain full value from Varicent’s data solutions. The role is fully remote and available only to candidates based in Costa Rica. What you will do Serve as the main point of co…
About Zuora Zuora helps businesses adapt and grow in a changing market. The platform supports subscription models, usage-based pricing, and AI-powered offerings. Companies use Zuora to launch products, automate billing, and build stable, recurring revenue streams. With more than ten years leading the Subscription Economy, Zuora continues to refine its quote-to-cash platform. The goal: give organizations a flexible, AI-ready system to monetize products and services. Role Overview: Technical Account Manager Zuora is hiring a Technical Account Manager in Costa Rica. This role blends technical problem-solving with strategic guidance for clients using the Zuora platform. The TAM acts as both a technical advisor and a business partner. Expect to work hands-on with Zuora’s tools: designing workflows, analyzing data models, writing SQL queries, and advising on API integrations. Helping clients architect and scale their subscription businesses is central to the job. Collaboration is key. The TAM works with cross-functional teams to ensure solutions meet both technical and business needs. Experience with SaaS applications, enterprise integrations, and financial or revenue systems will help in troubleshooting issues and advising clients on best practices. This position involves working closely with both executive and technical stakeholders. Strong communication skills and business insight are important for building lasting client relationships. Location and Work Arrangement This is a Costa Rica-based role, with regular in-office attendance required. The Zuora office in Heredia offers multiple office days per week, with some flexibility for remote work.
Our PurposeAt SentinelOne, we are motivated by a strong mission: empowering those who secure our future. As AI revolutionizes the way organizations operate, the responsibility of safeguarding them is increasingly vital. By joining SentinelOne, your contributions help protect global enterprises, critical infrastructure, and the technologies that will shape the future. If you are driven by significant challenges and desire to make a tangible impact on a global scale, you will find your purpose with us.About UsSentinelOne stands at the forefront of AI and cybersecurity, introducing an innovative operating model for security. Our AI-native platform integrates protection across endpoints, cloud, identity, data, and AI systems to provide autonomous detection and response with clarity and speed. Through real-time analytics, intelligent automation, and a unified data foundation, we minimize distractions, simplify complexity, and enable security teams to concentrate on what truly matters.Our teams consist of builders, problem solvers, and innovators dedicated to shaping the future of security. If you are excited to tackle challenging problems alongside talented, mission-driven individuals, we welcome you to contribute to a safer future for humanity.What Are We Looking For?We seek individuals who are endlessly curious and dedicated to ongoing learning. As AI transforms every aspect of our business, we empower every team member, regardless of role or level, to develop fluency in AI tools and concepts. Those who thrive in our environment actively pursue new solutions, experiment thoughtfully, and apply their learning to deliver improved, faster, and smarter outcomes.As an IT Technical Support Engineer, you will provide support across various platforms including Windows, Mac, and Linux, and will need a proven track record in technical support and services.The position is hybrid, based in our office at the America Free Zone in Heredia.What Will You Do?Serve as the initial point of contact for end users via phone, email, or ticketing system.Provide technical support to internal users in remote locations by diagnosing and resolving issues related to software, hardware, networking, and daily tools while driving issues to resolution.Maintain consistent and timely communication with users regarding the status and resolution of their support tickets.
Join our dynamic team at tebra as a Senior Software Engineer. In this role, you will leverage your expertise to develop innovative software solutions that meet our clients' needs. Collaborate with cross-functional teams to design, implement, and maintain high-quality software applications.
P-362 - This position operates in a hybrid model requiring three days a week in our Heredia office. As a Senior Technical Solutions Engineer, you will be the go-to technical expert for resolving issues related to the Databricks Platform. Your role is to guide customers through their Databricks journey, ensuring they derive maximum value from our unified analytics platform. You will tackle a variety of inquiries, ranging from fundamental technical questions to intricate architectural challenges across the expansive Big Data ecosystem. You will report to the Senior Manager of Technical Solutions. Your Impact: Diagnose and resolve complex customer inquiries associated with the Databricks platform. Offer best practices for custom solutions developed by Databricks customers. Recommend enhancements to optimize performance in customer-specific environments. Assist with challenges related to third-party integrations within the Databricks ecosystem. Collaborate with engineering and escalation teams to ensure timely resolution of customer issues. Contribute to the creation and upkeep of company documentation and knowledge resources. Champion customer advocacy. Enhance your expertise in AWS/Azure and the Databricks platform through continuous learning and internal training. Engage in on-call rotations during weekends and weekdays.
WHO ARE WE?Launch Potato is a thriving digital media company that captivates over 30 million monthly visitors through its innovative brands such as FinanceBuzz, All About Cookies, and OnlyInYourState.As The Discovery and Conversion Company, we aim to connect consumers with leading brands through data-driven content and cutting-edge technology.With our headquarters in South Florida and a remote-first team distributed across 15+ countries, we foster a high-growth, high-performance culture where speed, accountability, and measurable impact are the keys to success.WHY JOIN US?At Launch Potato, you will fast-track your career by taking ownership of outcomes, moving swiftly, and making a significant impact alongside a global team of high achievers.
Zuora, Inc. is looking for a Technical Implementation Consultant based in Costa Rica. This position centers on delivering Zuora Billing and CPQ solutions for enterprise clients, working closely with Solution Architects, Technical Consultants, and other teams. The consultant plays a key role in designing, configuring, testing, and deploying systems that help clients improve subscription management and recurring revenue processes. What you will do Lead and support all phases of Zuora Billing and CPQ project implementations Gather and analyze client requirements to shape tailored solutions Produce technical documentation for project clarity and continuity Configure and test Zuora systems to ensure reliable performance Advise customers on Zuora best practices throughout the engagement Assist with deployments and manage release cycles for smooth transitions Who thrives in this role Consultants with a background in SaaS enterprise software implementations Professionals who bring strong analytical and problem-solving abilities in customer-facing roles Individuals interested in deepening their knowledge of the Zuora platform Location and travel Position based in Costa Rica, primarily at the Heredia office Regular office attendance is expected, with some flexibility for remote work Travel up to 25% for on-site customer engagements in North America and Canada
Full-time|Remote|Alajuela, Costa Rica (remote); Cartago, Costa Rica (remote); Heredia, Costa Rica (remote); San Jose, Costa Rica (remote)
As a Paid Media Manager at launch2, you will lead and execute impactful paid media strategies across various platforms. Your expertise will drive performance, optimize campaigns, and ensure maximum ROI for our clients. This role offers you the chance to work remotely from anywhere in Costa Rica, collaborating with a dynamic team dedicated to excellence.
SurveyMonkey seeks a Manager of Knowledge Systems & Automation based in Heredia, Costa Rica. This leadership role centers on shaping how knowledge is organized and how automation supports productivity across the organization. Key Responsibilities Direct the development and daily operations of knowledge management systems. Align automation initiatives with company goals to improve workflows. Lead and mentor a team, promoting growth and collaboration. Work closely with multiple departments to understand needs and deliver practical solutions. Advance strategic projects that align with broader organizational objectives. Requirements Background in managing knowledge systems and automation projects. Demonstrated experience leading teams and building a collaborative culture. Strong skills in communication and project management. Ability to work across departments to support business priorities.
We are seeking a dynamic and results-oriented Paid Media Manager to join our team at launch2. This role is crucial for developing and executing effective paid media campaigns across various platforms to drive traffic and conversions. If you are passionate about digital marketing and have a strong analytical mindset, we want to hear from you!
Join a leading company in the tech industry as a Storage Support Engineer. We are seeking a highly skilled individual with advanced proficiency in English to provide exceptional support for our storage solutions.ResponsibilitiesStorage Management:Design, configure, deploy, and maintain SAN and NAS solutions, monitor performance, and manage storage arrays from top vendors.Infrastructure Support:Perform routine maintenance, troubleshoot complex issues, and collaborate with IT teams to ensure seamless integration with database and virtualization environments.Performance Optimization:Monitor and optimize storage performance, implement deduplication and compression techniques, and forecast storage growth for effective capacity planning.Documentation and Reporting:Maintain detailed documentation and generate reports on performance metrics and capacity trends.
Join launch2 as a Paid Media Specialist and take your career to the next level! In this fully remote role, you will be responsible for developing and executing effective paid media strategies that drive engagement and conversion across various digital platforms. You will collaborate with cross-functional teams to optimize campaigns, analyze performance metrics, and ensure that our advertising efforts align with our overall marketing goals.
Join AbbVie, a global biopharmaceutical company, as a Manufacturing Engineer, where your expertise will play a crucial role in enhancing our manufacturing processes. You will be responsible for designing and implementing efficient manufacturing systems, ensuring compliance with industry standards, and driving continuous improvement initiatives within our operations.
Join AbbVie as a Manufacturing Engineer, where you will play a pivotal role in our production processes. We are seeking a motivated engineer with a passion for optimizing manufacturing operations and enhancing product quality. In this role, you will be responsible for the analysis and improvement of manufacturing procedures, ensuring compliance with industry standards, and collaborating with cross-functional teams to drive innovations.
Tebra exclusively communicates with candidates via official email addresses (@tebra.com, @patientpop.com, or @kareo.com) and through our applicant tracking system, Greenhouse. We will only request sensitive personal information through our official application portal — not through social media or text messaging. Please note that we do not conduct interviews via instant messaging.About the RoleThe Product Support Representative plays a vital role in providing exceptional support to our customers, ensuring accurate and timely resolutions to their inquiries in line with established policies and procedures. This role prioritizes troubleshooting challenges, offering proactive solutions, and fostering customer satisfaction. Successful representatives will utilize their product knowledge, communication skills, and available resources to efficiently address inquiries, meet performance metrics, and contribute to a collaborative team atmosphere.Your Area of FocusManage a high volume of inbound calls daily, ensuring prompt and precise responses to customer inquiries.Exhibit a positive, empathetic, and professional demeanor towards customers at all times.Quickly and accurately respond to customer inquiries using effective troubleshooting skills to identify root causes.Engage with customers through phone, email, and chat, asking targeted questions to fully understand their concerns.Acknowledge and resolve customer inquiries with active listening, tailoring solutions to meet their needs.Maintain comprehensive knowledge of Tebra's products, tools, and resources to assist customers effectively.Document and maintain detailed records of customer interactions, transactions, comments, and complaints for effective tracking.Collaborate with team members and leadership to resolve complex or recurring issues.
About Zuora At Zuora, we empower businesses to grow intelligently and adapt swiftly. Our innovative platform supports modern business models, including subscriptions, usage-based pricing, AI-enhanced solutions, and outcome-based offerings. This enables companies to launch new products, automate complex billing, and achieve consistent, recurring revenue. For over a decade, we have been at the forefront of the Subscription Economy. We are now advancing further by developing the ultimate platform for quote-to-cash processes, enabling companies to effectively monetize their products and services with a versatile, AI-ready framework. The Opportunity We are seeking a Senior Revenue Advisor to join our Customer Solutions Engineering team, a vital role that assists prospects and clients in transforming their revenue management approaches. You will collaborate closely with Account Executives and solution teams to tackle complex business challenges and deliver impactful solutions that highlight Zuora’s value proposition. Envision yourself as the “ZEO” (Chief Executive Officer) of your technical domain, leading prospects through the complete quote-to-cash lifecycle, demonstrating Zuora’s capabilities, and aiding organizations in automating revenue accounting to accelerate growth. This role is high-impact and customer-facing, merging technical expertise, business strategy, and storytelling to secure deals and establish enduring partnerships. Work Location This position is location-specific, requiring regular office attendance to maximize effectiveness. Zuora's Costa Rica office (Heredia) offers a hybrid work model with several office days complemented by some remote flexibility. What You’ll Do Become a Zuora Expert Complete Zuora’s extensive onboarding and sales training program. Gain in-depth knowledge of Zuora’s products, services, and solutions. Guide Customers Through Transformation Serve as a trusted advisor on revenue recognition automation methodologies. Conduct functional discovery sessions to comprehend business needs and constraints. Design and deliver customized solutions tailored to customer goals. Drive Technical Wins Present engaging product demonstrations and executive-level presentations. Illustrate how Zuora enables organizations to modernize their revenue operations. Address technical objections and distinguish Zuora from competitors.
Join Experian as an iOS Developer and be part of a dynamic team that is revolutionizing the way consumers interact with their financial data. In this role, you will design and implement cutting-edge mobile applications that enhance user experience and drive customer engagement.
Role Overview Tebra is hiring a Software Engineer III in Heredia, Costa Rica. This role focuses on building and refining software that supports and improves our products. Collaboration with teams from different disciplines is a core part of the job, as is a commitment to delivering high-quality solutions. What You Will Do Design, implement, and optimize software features for Tebra's products Work closely with colleagues across engineering, product, and other teams Contribute technical expertise to move projects ahead and maintain quality standards
Our PurposeAt SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.About UsSentinelOne is at the forefront of AI and security, pioneering a transformative operating model for cybersecurity. Our AI-driven platform integrates protection across endpoints, cloud, identity, data, and AI systems, delivering autonomous detection and response with clarity and speed. By harnessing real-time analytics, intelligent automation, and a cohesive data foundation, we minimize noise, streamline complexity, and empower security teams to focus on what truly matters.Our teams are innovative builders and problem-solvers dedicated to shaping the future of security. If you are eager to tackle challenging problems alongside talented, mission-driven individuals, we invite you to join us in creating a safer future for humanity.What Are We Looking For?We seek individuals who are endlessly curious and dedicated to lifelong learning. With AI transforming every function within our organization, we enable every team member, regardless of role or level, to develop fluency in AI tools and concepts. Those who excel here actively pursue new solutions, experiment thoughtfully, and apply their insights to achieve better, faster, and smarter outcomes.In the role of Senior Salesforce Systems Administrator, you will configure and manage the core Salesforce platform, overseeing user management, implementing complex security protocols, managing advanced Flows, and creating impactful dashboards. You will design scalable architectural solutions and take ownership of the platform roadmap, specifically focusing on customizing the Salesforce CPQ environment to meet evolving business needs. Beyond configuration tasks, you will manage critical system integrations and facilitate continuous deployment through DevOps tools, while providing strategic support and training to empower our global user base.What will you do?This hybrid role entails approximately one day per week at our office in Heredia. It is a multifaceted, business-facing position with the following responsibilities:Platform Configuration & Management:...
Role overview The Creative Services Designer at Experian in Heredia produces visual work that supports and strengthens the company’s brand identity. This position works with teams from different departments to deliver designs that reach a wide audience and maintain a consistent look and feel. What you will do Work with colleagues across functions to develop creative assets Create materials for marketing campaigns and brand-related projects Support user experience improvements through design Ensure visual consistency across multiple platforms and channels
