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Experience
Qualifications
The ideal candidate will possess a strong technical background, excellent communication skills, and a passion for customer success. A Bachelor's Degree in a relevant field is preferred, along with experience in account management or technical support. Familiarity with Google CCAI products and services is a significant advantage. Strong problem-solving abilities and a proactive approach to client engagement are essential.
About the job
Join ttecdigital as a Technical Account Manager specializing in Google CCAI Solutions. In this pivotal role, you will act as the primary technical point of contact for our clients, ensuring they receive the highest level of support and guidance. Your expertise will be crucial in understanding client needs, optimizing their use of Google CCAI technologies, and driving their success. You will collaborate closely with cross-functional teams to deliver innovative solutions that meet our clients' unique challenges.
About ttecdigital
ttecdigital is a forward-thinking technology solutions provider, dedicated to helping businesses leverage cutting-edge technologies to enhance their operations. With a focus on innovation and customer satisfaction, we strive to deliver tailored solutions that drive success in an ever-evolving digital landscape.
Full-time|On-site|Manila, National Capital Region, Philippines
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ABOUT USAt Lever, we have been committed to revolutionizing the recruitment process for nearly a decade. Our innovative hiring software is trusted by industry giants like Netflix, Atlassian, KPMG, and McGraw-Hill Education to help them attract and retain top talent. As pioneers in talent acquisition solutions, we are seeking passionate individuals to join our team as we continue to scale our operations and redefine hiring standards.We take immense pride in our achievements, including being recognized as the #1 workplace in San Francisco and a top employer across the United States. Our employees—affectionately known as "Leveroos"—are the cornerstone of our success, and we are deeply committed to fostering a people-first culture.
Full-time|On-site|Manila, Metro Manila, Philippines
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Full-time|On-site|Manila, Metro Manila, Philippines
Company Overview:DVI Solutions has been at the forefront of audio-visual technology since 2002, providing innovative setups that enhance communication and collaboration for clients ranging from multinational corporations to educational institutions. With a strong presence across Southeast Asia, including Singapore, Thailand, and Indonesia, we pride ourselves on delivering exceptional service to various sectors, including government agencies, schools, and retail businesses.Position Summary:We are seeking a meticulous and driven Sales Operations Executive to become an integral part of our team in the Philippines. This pivotal role is essential for the seamless operation of our sales processes, involving precise order management, coordination of Return Merchandise Authorizations (RMA), and processing purchase orders. You will collaborate closely with regional teams to facilitate efficient order processing, ensure timely deliveries, and uphold a superior customer experience.Key Responsibilities:Oversee the entire sales order lifecycle from initiation to fulfillment, guaranteeing accuracy and promptness.Manage RMA processes, effectively liaising with both internal teams and external partners.Generate and dispatch Purchase Orders (POs) to suppliers and partners.Keep detailed records of sales transactions, returns, and all relevant documentation.Work in tandem with sales, logistics, and finance teams to rectify any order or billing discrepancies.Contribute to process enhancement initiatives within the Sales Operations department.
We are seeking a dynamic and experienced Lead Engagement Manager to join our Partner Experience team in Manila, Philippines. In this role, you will play a pivotal part in driving engagement strategies that enhance our partner relationships and improve overall satisfaction. Your expertise will be crucial in developing and implementing innovative solutions that foster collaboration and drive results.
ABOUT USLever, founded nine years ago, addresses one of the most critical challenges in business today: recruiting and hiring exceptional talent. We are pioneering the next generation of hiring software, trusted by industry leaders like Netflix, Atlassian, KPMG, and McGraw-Hill Education to expand their teams. Our innovative approach to talent acquisition has positioned us as leaders in the industry, and we are on the lookout for talented individuals to join our rapidly growing team.We take immense pride in our company culture, having been honored as the #1 workplace in San Francisco and recognized among the best in the entire United States. Our employees, fondly referred to as “Leveroos,” represent our greatest competitive asset, and we are committed to nurturing our people-first culture.
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ABOUT USFounded nine years ago, Lever addresses the core challenge of recruiting and hiring top-tier talent. Our innovative hiring software is trusted by renowned companies such as Netflix, Atlassian, KPMG, and McGraw-Hill Education to expand their teams. We are revolutionizing the talent acquisition landscape and are recognized as leaders in innovation, seeking passionate individuals to join us on our growth journey.We take immense pride in our achievements, including being named the #1 workplace in San Francisco and a top employer across the United States. Our team, affectionately referred to as “Leveroos,” represents our greatest asset, and we are committed to nurturing a people-first culture.
About the RoleJoin our innovative team at getwingapp as a dedicated and enthusiastic Content and Community Engagement Specialist. This pivotal role is essential for cultivating user interaction and driving growth within our vibrant community of B2B SaaS users and stakeholders. Utilize your content creation skills and community management expertise to forge strong, impactful connections that enhance our brand visibility and encourage customer loyalty.The ideal candidate will excel in a dynamic, fast-paced environment and possess a solid history of crafting engaging content strategies tailored for B2B audiences. Your responsibilities will include the development, curation, and management of compelling content across diverse platforms, while actively nurturing our online community to ensure it remains lively and engaged.
Full-time|On-site|Manila, Metro Manila, Philippines
Company Overview:DVI Solutions has been at the forefront of audio-visual technology since 2002, empowering our clients to communicate and collaborate seamlessly, whether within their offices or with partners globally. With a strong presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Vietnam, India, Malaysia, and Indonesia, we cater to a diverse clientele that includes corporations, government agencies, educational institutions, retail businesses, hotels, and more.Position SummaryWe are in search of a proactive and client-oriented Presales Engineer to bolster our Workplace Technology Solutions division. This pivotal role merges technical knowledge with client requirements, collaborating closely with sales, product, and delivery teams to craft and present customized solutions that elevate modern workplace environments.Your contributions will be vital in tailoring client solutions across various domains, including collaboration tools, workplace infrastructure, digital transformation, and enhancing end-user experiences. Key ResponsibilitiesSolution Development & Technical ConsultingCollaborate with the sales team to identify customer needs and transform them into impactful workplace technology solutions.Design comprehensive solutions across workplace sectors (e.g., unified communications, AV systems, digital workplace platforms, intelligent office technologies).Facilitate technical discovery sessions, workshops, and solution presentations.Client InteractionServe as a reliable technical consultant to clients throughout the presales process.Provide engaging product demonstrations, proof-of-concepts (POCs), and detailed solution walkthroughs.Respond to technical inquiries, RFPs/RFIs, and offer thorough solution documentation.Collaboration & Strategy DevelopmentEngage with internal teams (sales, product, delivery, vendors) to ensure solution viability and alignment.Contribute technical insights to support go-to-market strategies and competitive positioning.Keep abreast of emerging workplace technologies and industry trends.Commercial SupportAssist in solution pricing, cost strategies, and proposal creation.Ensure solutions are scalable, cost-effective, and aligned with client business objectives. QualificationsMinimum of 3 years of experience in a presales, solutions engineering, or technical consulting capacity.Extensive knowledge of Workplace Technology Solutions, including:Unified Communications & Collaboration (e.g., Microsoft Teams, Zoom)Audio-Visual (AV) systems and meeting room technologiesEnd-user computing and digital workplace toolsSmart office technologies
Full-time|On-site|Manila, Metro Manila, Philippines
Company Summary:DVI Solutions has been at the forefront since 2002, providing state-of-the-art audio-visual setups that enhance communication and collaboration for our clients—whether connecting colleagues in the office or partners globally. With a strong presence in Japan, Singapore, Thailand, Shanghai, Hong Kong, Malaysia, and Indonesia, we cater to a diverse clientele that includes corporations, government agencies, educational institutions, retail, hospitality, and more across Asia. Position Overview:We are on the lookout for a driven and passionate Sales Account Manager to join our expanding team in the Philippines. The ideal candidate will take charge of managing and expanding our portfolio of corporate and B2B accounts, particularly in the IT hardware and infrastructure sector. This role merges key account management with proactive business development, primarily targeting medium to large enterprises, including multinational corporations. This is a full-time, on-site position (5 days a week). The successful candidate must possess a proven history in direct B2B sales, particularly in AV systems, IT hardware solutions (e.g., networking equipment, servers, infrastructure components), or workplace-related services, with substantial experience navigating complex tender processes. Key Responsibilities:Manage and nurture existing key corporate accounts by understanding their needs, fostering strong relationships, and providing exceptional service.Identify and cultivate new B2B business opportunities to enhance market presence, focusing on mid to large enterprises and MNCs.Oversee the complete sales cycle from lead generation and qualification to deal closure, including tender submissions and contract negotiations.Propose and promote customized solutions, which may encompass AV technologies, network infrastructure, and workplace fit-out or tenant solutions.Work closely with internal technical teams to develop tailored solutions that meet client requirements.Track account performance and sales metrics to ensure targets and revenue goals are achieved or surpassed.Maintain a thorough understanding of the IT hardware, AV, and workplace technology services markets, including competitive dynamics and emerging trends.Prepare and present regular reports on pipeline activity, account performance, and market insights to senior leadership.Represent the company at client meetings, industry events, and trade shows.
Flexport is seeking a dynamic and results-driven Operations Manager to lead our logistics operations in Manila. In this role, you will be responsible for overseeing daily operations, optimizing processes, and ensuring exceptional service delivery. You will work closely with cross-functional teams to implement innovative solutions that enhance efficiency and contribute to the growth of our organization.
Adventus is a leading provider of Information and Communications Technology (ICT) solutions and services, with a strong global presence.We empower organizations to achieve significant transformation by utilizing innovative solutions and intelligent applications, ensuring they thrive in today's fiercely competitive landscape.With a robust network of technology partners, unparalleled domain expertise, and a compelling value proposition, we consistently exceed our customers' expectations.Key Responsibilities - Develop and secure contracts with enterprise clients for a range of products and services, including Cybersecurity, Cloud Services, IT Resource Outsourcing, IT Infrastructure, Managed Print Solutions, IP Telephony, and Security Systems. - Cultivate and maintain enterprise accounts to ensure high levels of customer satisfaction and foster deeper business relationships. - Address the comprehensive IT needs of existing clients to enhance the total services provided. - Lead and conduct meetings/presentations with stakeholders at all levels to accurately gather IT requirements and showcase our offerings.Qualifications - Bachelor's Degree from a recognized local university in any field. - Quick to adapt and eager to succeed in a fast-paced, technology-focused environment. - Minimum of 2 years' experience in B2B corporate sales with a demonstrated record of success. - Proficient in English to effectively engage with English-speaking clients. - Comfortable interacting with individuals across all organizational levels, including C-suite executives. - Exceptional presentation and communication skills.
LocationThis is a hybrid role. Our office is located at Arthaland Century Pacific Tower, 5th Avenue, BGC. This role requires attending the office at least one day per week. Role HoursThe expected working hours for this position are from 12:00 AM to 9:00 AM, based on the Philippine Time Zone (PHT). About Point Digital Finance Real Impact, Real People: Our mission at Point Digital Finance is to make homeownership more valuable and accessible. Your contributions will directly empower homeowners to access their wealth, achieve financial flexibility, and realize life-changing goals. Funding: With over $175 million raised from leading investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we are scaling rapidly! This is your chance to join us at a transformative stage. Game-changing Product: We are building a category-defining company in the home equity sector. Our 4.7 Trustpilot rating and A+ from the BBB reflect the value we deliver to over 20,000 customers. Great Place to Work: Our team members enjoy working here! We are a Certified Great Place to Work and a Fortune Best Workplace in the Bay Area. Hybrid Collaboration, Connected Culture: Based in the Philippines, this hybrid role provides flexibility while fostering strong connections through in-person interactions, cross-functional teamwork, and a people-first culture prioritizing collaboration, belonging, and shared success. About the RoleWe are on the lookout for an enthusiastic and detail-oriented Senior Manager to spearhead our Manila Production teams within Home Equity Investments (HEI). The Senior Manager, Operations will provide structure, instill discipline, and drive performance across various teams. This role extends beyond routine operations; it aims to cultivate a robust leadership framework that consistently delivers results, encourages innovation, and guarantees long-term scalability.This opportunity is perfect for a strategic leader who thrives in dynamic, high-growth environments and is passionate about building teams that deliver excellence at scale.
At Workstream, we are dedicated to revolutionizing HR, payroll, and hiring processes for the hourly workforce. With 2.7 billion hourly workers representing 80% of the global labor force, we've recognized a significant gap in technology catering to this market. Our platform is meticulously designed to empower both businesses and their employees, ensuring they not only survive but thrive.We proudly serve prominent brands across various industries, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. As a rapidly growing Series B company, we are expanding our product offerings to fulfill our ambitious vision, supported by esteemed investors from Founders Fund, BOND, and Coatue.
Full-time|Hybrid|Manila, Metro Manila, Philippines
About Us:Momos is an innovative and rapidly expanding company with its headquarters based in Singapore and the United States. As we pursue our ambitious growth strategy, we are excited to broaden our operations throughout the APAC region. Our core mission is to empower our brands to foster happiness among their customers at every location using advanced AI technology.At Momos, we are the premier Customer Experience Management Platform for multi-location brands. We collaborate with notable brands such as Shake Shack and Baskin Robbins, enhancing their entire customer lifecycle and automating processes with cutting-edge AI solutions. Today, we take pride in being the trusted partner for businesses worldwide. If you are driven, enthusiastic, and eager to contribute to a mission-focused company, we would love to welcome you to our team.About the Role:As the Head of Customer Operations, you will oversee the comprehensive customer operations function at Momos. Your leadership will be pivotal in scaling the Customer Operations team, establishing how we engage and support our merchants, and creating the systems, processes, and cultural framework necessary to deliver outstanding support at scale.This role uniquely combines leadership, operational excellence, and customer strategy.We seek an individual who can think strategically, execute hands-on, and cultivate a high-performing team within a rapidly scaling environment.Key Responsibilities:Team Leadership and DevelopmentLead, mentor, and develop the Customer Operations teamFoster a high-performance culture centered on ownership, accountability, and continuous improvementEstablish hiring strategies, team structure, and career progression pathwaysCustomer Operations Strategy OwnershipDefine the long-term vision and strategic direction for Customer OperationsIdentify and address gaps in the current customer experienceAlign operations with organizational growth and product prioritiesProcess OptimizationDesign and implement scalable support workflows across all communication channelsMonitor and enhance key support metrics including response time, resolution time, and customer satisfaction (CSAT)Initiate strategies that minimize support volume through proactive and intelligent supportAI & Automation UtilizationIntegrate AI and automation into support workflows to enhance efficiency and quality of responsesSpot opportunities to minimize manual tasks and identify issues earlyStay informed of the latest trends in support tools and AI advancementsCross-Department CollaborationCollaborate closely with Product, Sales, and Onboarding teamsTransform customer feedback into actionable insights for product and business enhancementsEnsure robust cross-functional alignment around customer experience priorities
Join ttecdigital as a Technical Account Manager specializing in Google CCAI Solutions. In this pivotal role, you will act as the primary technical point of contact for our clients, ensuring they receive the highest level of support and guidance. Your expertise will be crucial in understanding client needs, optimizing their use of Google CCAI technologies, and driving their success. You will collaborate closely with cross-functional teams to deliver innovative solutions that meet our clients' unique challenges.
Role Overview The Client Solutions & Onboarding Manager at HelloFresh in Manila ensures clients receive strong support from their first interaction onward. This role leads onboarding efforts, works closely with teams across the company, and develops customized solutions to improve each customer’s experience. Main Responsibilities Lead onboarding processes for new clients, making sure each step runs smoothly. Work with cross-functional teams to address client needs and deliver consistent service. Create and implement solutions tailored to individual client requirements. Build and maintain lasting relationships with partners through attentive client management. Location This position is based in Manila, Philippines.
Join Nagarro as a Technical Delivery Manager specializing in Banking and Core Banking Solutions. In this pivotal role, you will lead engineering teams to deliver innovative banking solutions, ensuring high-quality execution and adherence to timelines. Your expertise in project management and technical delivery will be instrumental in driving our clients' success in the banking sector.
Wrist Inc. is seeking a dynamic and strategic Head of Operations to lead our operational initiatives in Manila. In this executive role, you will be responsible for overseeing daily operations, developing long-term strategies, and ensuring operational excellence across all departments. The ideal candidate will have a proven track record in managing teams, streamlining processes, and driving growth. Join us to shape the future of Wrist Inc.!
