Technical Account Manager

Rithum connects brands, suppliers, and retailers through a commerce network designed to simplify collaboration and improve e-commerce outcomes. The platform helps businesses grow faster, manage operations across multiple channels, expand product offerings, and increase profit margins. More than 40,000 businesses use Rithum to manage their operations on a lar…

Join Rithum™, the leading global commerce network that empowers brands, suppliers, and retailers to collaborate efficiently and deliver exceptional e-commerce experiences. Our platform is designed to accelerate growth, streamline operations across multiple channels, expand product offerings, and improve profit margins.With over 40,000 companies relying on Rithum to enhance their business across various channels, contributing to an impressive $50 billion in annual GMV, we offer innovative commerce, marketing, and delivery solutions that optimize consumer shopping journeys from start to finish.

Overview Join our dynamic team at ComplyAdvantage as a Technical Account Manager, where you will serve as the primary technical liaison for our valued customers. Your expertise will ensure that clients effectively leverage our innovative solutions to achieve their business objectives. You will report directly to the Head of Implementation and take ownership of the Technical Relationship with our most significant Enterprise accounts, collaborating closely with Customer Success, Technical Support, Account Executives, Sales Leaders, and Pre-Sales Consultants. In this role, you will directly engage with existing customers, either supporting the account owner or independently managing technical interactions. Your contributions will be vital in achieving renewals, facilitating cross and up-sells, and meeting Tech Support SLAs while maintaining exceptional Customer Satisfaction. Key Responsibilities Work directly with customers to showcase the value of ComplyAdvantage technology and assist with ongoing technical implementations. Collaborate with Customer Success to manage overall Customer Relationships, focusing on key technical stakeholders. Review and manage Support Cases for your customers, tackling complex technical issues to support front-line teams. Oversee communication with internal and external stakeholders regarding ongoing technical challenges and projects. Act as the lead technical liaison between customers and internal teams such as Engineering and Product. Serve as a trusted technical advisor for all customer escalations. Lead Support Governance reviews to report on overall Support activity and SLA compliance. Develop and deliver comprehensive training and demonstrations on ComplyAdvantage’s solutions and products. Work closely with customer development teams on API integrations, implementation verification, due diligence questions, and related technical requirements. Lead project scoping calls to gather technical product requirements and collaborate with the Product team on solutions presentations. Possess in-depth knowledge of our products and capabilities, connecting them effectively to customer business goals. Proactively identify areas for improvement, enhancing customer experiences and technical implementations.

We are seeking a skilled Technical Accounting and Reporting Manager to join our dynamic team at Harvey. In this pivotal role, you will oversee technical accounting practices and ensure compliance with financial reporting standards. You will play a crucial part in developing and implementing accounting policies, as well as preparing insightful analyses to guide decision-making.The ideal candidate will possess a strong understanding of GAAP, experience in financial reporting, and exceptional analytical skills. This position offers a unique opportunity to influence the financial direction of our organization.

As a Technical Account Manager at Braze, you will play a pivotal role in ensuring the success of our clients by providing exceptional technical support and strategic guidance. You will collaborate closely with cross-functional teams to drive customer satisfaction and retention while helping clients maximize the value of our innovative customer engagement solutions.

About the Role Formic is seeking a Staff Accountant focused on Technical Accounting to support financial operations in Chicago or Woodridge, IL. This role centers on accurate financial reporting and maintaining compliance with relevant accounting standards. What You Will Do Prepare and review financial reports Ensure compliance with accounting standards and company policies Apply strong analytical skills to support financial accuracy Work closely with the finance team to maintain precise records What You Bring Keen attention to detail Solid analytical and organizational skills Interest in technical accounting and financial reporting

The Trade Desk seeks a Principal Technical Account Manager to join teams in Chicago or New York. This position focuses on guiding clients through the technical side of the platform and supporting their advertising campaign success. Key responsibilities Lead technical discussions with clients, ensuring they maximize value from The Trade Desk platform. Advise on advertising strategies and troubleshoot complex technical issues as they appear. Deliver solutions tailored to each client’s needs and objectives. Collaborate with internal teams to enhance client engagement and the overall platform experience. Develop and sustain long-term client relationships, building a strong understanding of their goals in digital advertising. Provide insights and recommendations to support client growth and ongoing success. Location This role is based in either Chicago or New York.

WHAT YOU’LL DOViant Technology is in search of an accomplished and proactive Technical Account Manager who will act as a strategic post-sales advisor for our priority clients. This pivotal role exists at the crossroads of technology, measurement, and client strategy, collaborating closely with Sales Engineering, Account Management, and product teams to enhance client relationships, elevate technical proficiency, and boost the adoption of Viant’s cutting-edge measurement and data solutions. You will be instrumental in scaling strategic accounts post-sale, translating intricate technical and measurement capabilities into tangible business benefits, and assisting clients in fully appreciating the long-term impact of Viant’s platform.We are looking for an individual who excels as a trusted advisor, enjoys shaping solution strategies, and can influence outcomes across both internal and external stakeholders. The ideal candidate will possess a unique blend of outstanding project management and client service skills, along with a solid understanding of the advertising technology landscape. Familiarity with client service best practices and end-to-end solutions delivery is essential.THE DAY-TO-DAYAct as a strategic technical thought leader throughout the post-sale lifecycle, collaborating with Account Management to drive adoption, broaden use cases, and retain and upsell key accounts.Serve as a trusted advisor to senior client stakeholders by aligning Viant’s measurement and data solutions with overarching business objectives.Partner closely with Sales Engineering to ensure seamless continuity of solution strategy from pre-sale handoff through execution and optimization.Work in tandem with Sales, Business Intelligence, and Operations teams to surmount complex challenges and deliver impactful solutions for strategic accounts.Lead client measurement strategies across Viant Advanced Reporting and third-party measurement solutions to enhance insight quality, performance understanding, and ROI.Scope and deliver custom reporting solutions that facilitate advanced analysis, executive-level storytelling, and long-term measurement evolution.Create training materials and documentation to elevate internal Sales and Account teams and enhance post-sale execution.Utilize Google BigQuery SQL to investigate data discrepancies, validate data integrity, and extract actionable insights that guide optimization and decision-making.

At Forward Networks, we are revolutionizing the management and security of the world's most intricate networks. Established in 2013 by a team of four Stanford Ph.D.s, we developed the industry’s inaugural network digital twin — a mathematically precise model that provides IT teams with unparalleled visibility, verification, and agility across every prominent cloud and vendor environment. Our clientele includes global giants like Goldman Sachs, PayPal, S&P Global, IBM, and Dell, along with dynamic enterprises and government bodies. According to IDC, our clients experience an average of $14.2 million in annual benefits through enhanced efficiency and security. Supported by top-tier investors such as Andreessen Horowitz, Goldman Sachs, MSD Partners, and Threshold Ventures, Forward Networks fosters a people-oriented and innovative culture where exceptional talents are shaping the future of network reliability, security, and AI-driven operations. We are seeking a skilled Technical Account Manager (TAM) / Customer Success Manager (CSM) to join our team. The TAM serves as a trusted advisor and partner to our clients, ensuring they derive maximum value from our solutions while maintaining exceptional satisfaction and retention rates. This role is vital in driving product adoption, discovering growth opportunities, and aligning our technology with customers’ business objectives. The TAM will offer guidance, best practices, and insights to assist clients in achieving their business goals through effective utilization of our platform.

About Okta Okta is recognized as a leader in Identity Management, trusted by two-thirds of the Fortune 100 and over 40% of the Forbes Global 2000. The company’s platform secures a wide range of identities, from employees and customers to partners and AI agents, helping organizations build secure technology infrastructure. Role Overview: Technical Account Manager – Strategic Workforce Identity Solutions This Technical Account Manager (TAM) position focuses on Workforce Identity Solutions for large enterprise clients. The role sits within Okta’s Strategic Segment Team, working with organizations across industries including Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology. The TAM team at Okta is made up of global product experts who work closely with existing customers. The team’s goal is to understand each client’s environment, address current issues, and help them prepare for future needs. What You Will Do Serve as a trusted technical advisor and advocate for some of Okta’s largest clients Specialize in Workforce Identity, developing strategies tailored to each account Align with enterprise customers to create and execute deployment plans that support long-term technical maturity Collaborate with clients to understand their unique ecosystems and business challenges Travel as needed, especially for onboarding and initial visits to Okta’s San Francisco headquarters or Chicago office during your first week Location Positions are available in Bellevue, Washington; Chicago, Illinois; Georgia; New York, New York; Pennsylvania; San Francisco, California; Virginia; and Washington, DC.

Role Overview SecurityScorecard is hiring a Technical Product Manager. This fully remote role is open to candidates based in Chicago. The position focuses on leading product development efforts and working closely with teams across the company. The goal: shape the strategy and execution of SecurityScorecard’s products for clients in the cybersecurity sector. What You Will Do Lead product development initiatives from concept through launch Collaborate with engineering, design, and business teams to deliver solutions Help define and refine the strategic direction of SecurityScorecard’s product offerings Apply technical expertise to address the changing needs of cybersecurity clients

At Rithum™, the leading commerce network globally, we revolutionize the collaboration between brands, suppliers, and retailers, enabling the delivery of exceptional e-commerce experiences. Our innovative platform empowers brands and retailers to accelerate their growth, streamline operations across channels, expand product offerings, and improve profit margins. With over 40,000 trusted partners generating more than $50 billion in annual GMV, Rithum offers comprehensive commerce, marketing, and delivery solutions that help our clients create optimized consumer shopping journeys from start to finish. Position Overview We are seeking a talented North America Field Marketing & Events Manager to join our dynamic team. In this role, you will design and implement an exciting array of events—including client conferences, industry trade shows, internal gatherings, executive dinners, and multi-city roadshows. Your focus will be on driving localized marketing strategies that stimulate demand, enhance the sales pipeline, and align with Rithum’s broader business objectives. You will work collaboratively with cross-functional teams to deliver impactful events that engage clients and industry leaders alike. Partnering with senior marketing leadership, you will develop regional strategies, streamline processes, and create high-impact experiences that elevate Rithum’s brand presence and client engagement across North America.

Discover OktaOkta stands at the forefront of identity solutions, empowering individuals to securely utilize technology across any platform or device. Our versatile products, including the Okta Platform and Auth0 Platform, are designed to deliver robust security, seamless authentication, and efficient automation, placing identity at the heart of business security and growth.At Okta, we embrace diverse perspectives and experiences. We seek not just candidates who meet every qualification but lifelong learners who can enrich our team with their unique insights.Join us in shaping a world where identity is truly yours!Internship Overview:The Technical Account Management (TAM) Team at Okta plays a pivotal role in guiding our customers through their journey toward implementing secure identity solutions. By acting as trusted advisors, we facilitate lasting success through enhanced technical proficiency.As a TAM intern, you will engage in various stages of the customer journey, focusing on the implementation and adoption of Okta’s Identity products. This internship offers a unique opportunity to gain hands-on experience in how Technical Account Managers partner with clients to help them achieve their identity objectives using Okta and Auth0 solutions. You will be prepared to contribute meaningfully in a customer-facing role.Internship Highlights:Business Acumen:Experience the customer journey from prospect to loyal advocate.Learn key Customer Success concepts, including recurring revenue, license activation/adoption, and subscription management.Technical Knowledge:Gain insights into Identity and Access Management, Cybersecurity, Zero Trust, and Least Privilege principles.Opportunity to explore Okta’s technology portfolio and earn certifications for our suite of products.Functional Skills:Develop strong business communication skills, both written and verbal, while effectively conveying technical concepts in a clear manner.Hone presentation skills to engage with external customers and executives.Collaborate with cross-functional teams at Okta to drive implementation, adoption, and best practices.

Role Overview unframe is hiring a Strategic Account Executive to build and maintain strong relationships with key clients in the Chicago area. This is a fully remote position based in Chicago, Illinois. What You Will Do Identify and pursue new business opportunities within assigned accounts Develop customized solutions to meet client needs Grow revenue by deepening client partnerships Support ongoing client success and satisfaction Location This role is remote, but candidates should be located in the Chicago area.

At Withum, we empower talent to flourish. Here, your individuality is valued, and the potential for growth is boundless. Our unique blend of entrepreneurial spirit and collaborative teamwork leads to remarkable outcomes.Discover various industries, acquire new skills, and engage with our diverse professional teams to illuminate the path of your future career. Your journey begins with you.Experience the Transformative Power of Withum Plus You - that’s the Power in the Plus!We are seeking an experienced Accounting Manager to join our Business Enterprise Advisors (BEA) team in our Lincolnshire, IL office. The BEA group offers tax, assurance, and advisory services to private companies, ensuring they have a single point of contact for all their business needs. Our consultants excel in delivering a comprehensive suite of accounting services, including assurance, financial and valuation services, tax planning for individuals and businesses, and business management services. We cover a broad spectrum from people and processes to cyber and succession planning, as well as technology and transaction advisory.Withum’s brand reflects our people, our culture, and our strength. We are synonymous with teamwork and excellence in client service. Our success is anchored in our dedicated professionals who commit to helping clients thrive and grow, positioning them for success. Our commitment extends beyond our clients as we embody the Withum Way, fostering personal and professional growth for all team members, clients, and our surrounding communities.How You’ll Spend Your Time:Analyzing financial statements, assessing risks, and providing recommendations on cost reduction, revenue enhancement, and profit maximization.Identifying bottlenecks, streamlining processes, and suggesting improvements to enhance productivity and reduce costs.Developing and implementing change management plans to ensure smooth transitions during organizational changes.Providing supervision, training, and support to the engagement staff while promoting open communication with the engagement partner and manager.Inspiring, developing, mentoring, and retaining staff while providing challenging assignments.Reviewing and supervising the preparation of compilation and review-level financial statements.

About Our Team The DoorDash Enterprise team plays a pivotal role in shaping the strategic vision, acquiring, and nurturing relationships with the largest restaurant chains across North America. This position is crucial for DoorDash's growth in every market we serve. About the Role As a Senior Associate in Enterprise Account Management, you will be instrumental in crafting growth strategies and overseeing daily operations for a diverse portfolio of brands. Your responsibilities will encompass data analysis, operational insights, and relationship management. You will report to the Manager of Enterprise Account Management within our US Restaurant team. With the reopening of our offices, this role is anticipated to be fully remote, allowing for a hybrid work model that balances in-office and remote work. Why You Should Be Excited About This Opportunity In this role, you'll have the chance to make a significant impact on our operations and engage with some of the largest names in the restaurant industry. Your analytical skills will drive our strategic initiatives, ensuring that both DoorDash and our partners achieve exceptional growth.

Loadsmart is hiring a Director of Global Account Management to guide the account management team and support clients across the globe. This position can be based in Chicago or performed remotely. Role overview This leadership role focuses on setting the direction for account management, overseeing daily operations, and building strong relationships with clients. The Director will work to maintain high client retention and ensure that the team delivers consistent value. What you will do Lead and mentor the global account management team Develop and execute strategies to strengthen client partnerships Identify opportunities for growth within existing accounts Promote customer satisfaction by implementing new solutions What we look for Experience leading account management teams Strong strategic thinking and communication skills Ability to foster lasting client relationships Background in logistics or related industries is helpful

Join Braze as an Accounting Manager in our vibrant Chicago office! As a pivotal member of our finance team, you will oversee accounting processes, ensuring compliance and accuracy in financial reporting. You will collaborate with cross-functional teams to drive efficiency and support strategic business decisions.

Join Zoro Tools, Inc. as a Technical Solutions Manager, where you will be at the forefront of delivering innovative technical solutions to our valued clients. In this pivotal role, you will leverage your expertise to manage projects, collaborate with cross-functional teams, and ensure client satisfaction by resolving technical challenges effectively.