Technical Account Manager

Box, Inc.Tokyo, Japan

On-site Full-time

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Experience Level

Experience

Qualifications

Proven experience in a technical account management role or similar capacity. Strong understanding of cloud technologies and software solutions. Excellent problem-solving skills and ability to communicate technical information clearly. Ability to manage multiple projects and prioritize effectively. Strong interpersonal skills and a customer-focused mindset.

About the job

Role overview

Technical Account Managers work closely with clients to understand their needs and support their ongoing use of Box products. Acting as a main point of contact, you will help guide clients throughout their experience with the company’s technology.

What you will do

Establish and maintain long-term relationships with clients in Tokyo and the surrounding region
Advise customers on how to maximize the value of Box’s offerings
Communicate clearly and effectively to support clients as they adopt and use Box products

Requirements

Strong interest in technology
Excellent communication skills
Experience working directly with clients or customers

About Box, Inc.

Box, Inc. is a leading cloud content management platform that empowers businesses to manage their content securely and collaboratively. With a focus on innovation and customer success, Box, Inc. is committed to providing exceptional service and solutions that drive results for our clients.

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