Technical Account Manager

Braze, Inc.Chicago

On-site Full-time

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Experience Level

Experience

Qualifications

Strong technical background with experience in software implementation and integration. Excellent communication skills, both verbal and written, with an ability to convey complex technical concepts to non-technical stakeholders. Proven track record of managing client relationships and driving customer success. Ability to work independently as well as collaboratively within a team environment. Experience with data analytics and customer engagement platforms is a plus.

About the job

As a Technical Account Manager at Braze, you will play a pivotal role in ensuring the success of our clients by providing exceptional technical support and strategic guidance. You will collaborate closely with cross-functional teams to drive customer satisfaction and retention while helping clients maximize the value of our innovative customer engagement solutions.

About Braze, Inc.

Braze is a leading customer engagement platform that empowers brands to deliver personalized and meaningful experiences to their customers. With innovative solutions and a commitment to excellence, we help businesses connect with their audiences in ways that matter.

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Senior Director of Partnerships at Braze | Chicago

Braze

Full-time|On-site|Chicago

Role overview The Senior Director of Partnerships at Braze shapes and drives the company’s alliance strategy from the Chicago office. This position takes ownership of both planning and execution, ensuring that key partnerships align with business goals and market opportunities. Key responsibilities Lead and mentor a team dedicated to partnership success. Bui…

Apr 27, 2026

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Business Development Representative at Braze | Chicago

Braze

Full-time|On-site|Chicago

Join Braze as a Business Development Representative, where you will play a pivotal role in driving business growth and developing relationships with potential clients. This is an exciting opportunity to immerse yourself in the dynamic world of customer engagement solutions.Your responsibilities will include identifying new business opportunities, nurturing leads, and collaborating with sales and marketing teams to create effective strategies. Bring your passion for technology and strong communication skills to help drive our mission forward.

Apr 6, 2026

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Senior Incident Manager

Braze, Inc.

Full-time|On-site|Chicago

Role overview The Senior Incident Manager at Braze, Inc. will be based in the Chicago office. This position centers on protecting the reliability of Braze’s services and working to minimize any disruptions for clients. What you will do Lead incident response, coordinating with multiple teams to address and resolve service issues as they arise. Collaborate with both technical and business groups to reduce the impact of incidents on customers. Identify and drive improvements in incident management processes to help strengthen overall service reliability. Impact This role is essential for maintaining smooth operations at Braze. By supporting high standards for uptime and customer trust, the Senior Incident Manager helps ensure that Braze’s services remain dependable for clients.

Apr 24, 2026

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Senior Account Executive, Scale

Braze, Inc.

Full-time|On-site|Chicago

We are seeking a dynamic and driven Senior Account Executive to join our Scale team at Braze. In this pivotal role, you will leverage your expertise in sales and relationship management to connect with enterprise clients, driving the adoption of our cutting-edge customer engagement platform. You will champion the needs of our clients, ensuring they receive exceptional service while helping them unlock the full potential of our solutions.As a Senior Account Executive, you will be instrumental in identifying new business opportunities, nurturing client relationships, and achieving sales targets. Your deep understanding of the SaaS landscape and customer engagement strategies will enable you to provide tailored solutions that meet the unique needs of each client.

Mar 19, 2026

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Senior Manager, Enterprise Partnerships at Rocket Travel | Chicago

rocketmiles

Full-time|On-site|Chicago, IL

We are seeking a dynamic and experienced Senior Manager of Enterprise Partnerships to join our innovative team at Rocket Travel by Agoda. In this role, you will lead strategic partnerships and drive business growth through collaborative relationships with key stakeholders. You will be responsible for identifying new partnership opportunities, negotiating agreements, and ensuring alignment with our overall business objectives.Your expertise in the travel industry and partnership management will be essential in fostering long-term success and facilitating mutually beneficial outcomes. Join us in revolutionizing travel experiences for our users!

Apr 7, 2026

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Senior Solutions Consultant - Media and Entertainment

Braze

Full-time|$92K/yr - $200K/yr|On-site|Chicago

Role Overview Braze is growing globally and building on a culture that values teamwork, high standards, and open communication. The company supports a balance between work and personal life, encouraging autonomy and accountability. Team members bring curiosity and a range of interests, creating a lively workplace where different perspectives are welcome. The Solutions Consulting team at Braze connects technology with business strategy. Team members combine technical expertise with clear communication, helping clients understand and invest in Braze’s products. What You Will Do Act as a trusted advisor to prospective clients in the Media and Entertainment sector during the sales process. Showcase product knowledge and strategic thinking to guide successful client engagements. Lead complex technical evaluations from start to finish, serving as a technical expert in Media and Entertainment. Mentor and support other Solutions Consultants to strengthen the team’s practice. Collaborate with Sales, Product, Security, and Marketing teams to deliver results for customers. Manage deal strategy and technical validation throughout intricate sales cycles. Travel up to 50% during peak periods as needed. Location This position is based in the Chicago office. Who Will Thrive Comfortable leading technical and strategic conversations with clients. Experienced in managing complex sales cycles and technical evaluations. Enjoys mentoring colleagues and sharing expertise. Values collaboration across multiple teams. Willing to travel as required by the role.

Apr 15, 2026

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Client Director - Enterprise Partnerships

Vidsy

Full-time|On-site|Chicago, US

Join Vidsy as a Client Director for Enterprise Partnerships!At Vidsy, we are revolutionizing the creative landscape with our innovative global platform that empowers leading brands to create impactful video advertising across social media. Our teams, strategically located in major cities including New York City, Los Angeles, Toronto, and London, collaborate with esteemed clients like L’Oréal, Amazon, and PepsiCo to produce scalable, creator-driven, and AI-enhanced video content. This is an exciting opportunity to drive enterprise partnerships and lead creative strategies in a dynamic environment.

Mar 6, 2026

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Director of Commerce and Performance Partnerships

Roku, Inc.

Full-time|On-site|Chicago, Illinois

Roku seeks a Director of Commerce and Performance Partnerships based in Chicago, Illinois. This is a leadership role focused on shaping Roku’s strategy in commerce and performance marketing by building partnerships that drive both revenue and brand presence. Key responsibilities Oversee projects aimed at expanding revenue streams through strategic alliances Create and implement plans to increase user engagement and improve monetization Use expertise in commerce models to identify and secure new business opportunities Role focus This position requires a strong understanding of commerce trends and performance marketing. The Director will design and introduce new strategies to deepen user involvement and support growth across the Roku platform.

Apr 25, 2026

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Senior Full-stack Software Engineer

Braze

Full-time|On-site|Chicago

Join Braze as a Senior Full-stack Software Engineer, where you will be instrumental in developing innovative software solutions that enhance user experience across our platforms. In this role, you will utilize your expertise in both front-end and back-end technologies to build scalable applications that meet the evolving needs of our customers.

Mar 16, 2026

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Provider Partnerships Manager - Chicago, IL

Nourish

Full-time|On-site|Chicago, IL

Nourish connects patients with Registered Dietitians to make nutrition-based healthcare more accessible. The company operates nationwide, partnering with health insurers and provider groups to support a growing network of dietitians and patients. Nourish has raised $115 million from investors such as JP Morgan Growth Equity, Thrive Capital, Index Ventures, and Y Combinator. For more background, see their company story or details on their Series B funding. Role overview The Provider Partnerships Manager plays a key role in expanding Nourish’s reach in Chicago. This field-based position focuses on building and maintaining relationships with healthcare providers to increase patient referrals for nutrition care. The role involves frequent interaction with primary care physicians, specialists, medical assistants, and office managers. The Provider Partnerships Manager reports to a Regional Manager and works closely with a collaborative team dedicated to Nourish’s mission. What you will do Develop and nurture relationships with healthcare providers to grow patient referrals Represent Nourish in the field by meeting with primary care doctors, specialists, and clinic staff Support providers in connecting patients to nutrition services Work with the regional team to achieve partnership goals Requirements Full-time position Must be based in Chicago, Illinois

Apr 27, 2026

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Senior Lead AI Solutions Consultant

Braze, Inc.

Full-time|On-site|Chicago

Role overview The Senior Lead AI Solutions Consultant at Braze, Inc. will play a key part in shaping how advanced AI technologies enhance customer engagement. Based in Chicago, this role centers on designing and delivering AI-driven solutions that align with business objectives and improve user experiences. Collaboration is essential in this position. The consultant works alongside teams from different departments to ensure that AI initiatives support company goals and drive meaningful results for customers. What you will do Apply advanced AI methods to develop solutions that boost customer engagement Work with cross-functional teams to design and implement AI projects Focus on delivering tools and strategies that improve user experiences and support business growth Location This position is based in Chicago.

Apr 27, 2026

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Senior AI Success Manager

Braze

Full-time|On-site|Chicago

Join Braze as a Senior AI Success Manager, where you will be at the forefront of enhancing customer experiences through innovative AI solutions. In this role, you will be responsible for leading customer success initiatives, ensuring that our clients leverage our AI capabilities to drive engagement and satisfaction. You will collaborate closely with cross-functional teams to deliver exceptional service and maximize the value of our platform.

Mar 31, 2026

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IT Associate

Braze, Inc.

Full-time|On-site|Chicago

Join Braze, a cutting-edge company specializing in customer engagement solutions, as an IT Associate. In this crucial role, you will assist in maintaining and optimizing our IT infrastructure, ensuring seamless operations across our various departments. You will collaborate with team members to troubleshoot technical issues, implement solutions, and support our employees with their IT needs.

Mar 13, 2026

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Account Executive - Emerging Enterprise

Braze

Full-time|On-site|Chicago

Join Braze as an Account Executive specializing in Emerging Enterprises, where you will play a pivotal role in engaging with innovative clients and driving growth. In this dynamic position, you will leverage your expertise to foster relationships, understand client needs, and deliver tailored solutions that enhance their customer engagement strategies.

Mar 27, 2026

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Lead Solutions Consultant

Braze, Inc.

Full-time|On-site|Chicago

Join Braze as a Lead Solutions Consultant, where you will leverage your expertise to drive innovative solutions for our clients. In this pivotal role, you will collaborate with cross-functional teams to deliver high-impact projects that enhance customer engagement and satisfaction. Your analytical skills will be essential in understanding client needs and translating them into actionable strategies.

Apr 3, 2026

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Technical Account Manager

Braze, Inc.

Full-time|On-site|Chicago

Apr 30, 2026

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Account Executive, Emerging Enterprise

Braze

Full-time|$112.5K/yr - $225K/yr|On-site|Chicago

Braze is a global company with a team that values high standards, collaboration, and a healthy work-life balance. The organization supports equity and opportunity for everyone, both within the company and in the broader community. Culture and Values Ambition and accountability are central at Braze. Team members are encouraged to work independently and bring their unique perspectives forward. Curiosity and openness to new ideas shape daily interactions and drive the company’s growth. Who Succeeds in This Role Individuals who set ambitious goals, adapt to changing situations, and take initiative are well supported here. Braze seeks people who want to contribute actively and grow with a dedicated team. Location This Account Executive, Emerging Enterprise position is based in Chicago.

Apr 20, 2026

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Senior Director of Corporate Strategy at Kardigan | Chicago, IL

Kardigan

Full-time|$240K/yr - $270K/yr|On-site|Chicago, Illinois, United States

Kardigan is dedicated to transforming heart health by targeting the prevention and cure of cardiovascular diseases. The company’s mission centers on removing these conditions from their place as the world’s leading cause of death. Founded by Tassos Gianakakos, Jay Edelberg, M.D., Ph.D., and Bob McDowell, Ph.D., Kardigan draws on the team’s experience at MyoKardia, where they developed mavacamten, the first cardiac myosin inhibitor, and led the company through its acquisition by Bristol Myers Squibb in 2020. With an advanced discovery and translational research platform, Kardigan maintains a pipeline that includes late-stage candidates and multiple targeted therapies in development. The team is committed to ensuring people with cardiovascular diseases have access to effective care and potential cures. Values Patient-first: Every decision prioritizes the needs of patients and their families. Authenticity: Team members are encouraged to be themselves and feel valued. Curiosity: Continuous learning and adaptability are part of the culture. Teamwork: Success comes from collaboration and mutual support. Ambition: The company aims for breakthroughs that once seemed impossible. These values shape daily work and guide the company’s long-term vision. Role overview The Senior Director of Corporate Strategy will be based in Chicago and will play an important role in supporting Prolaio, a wholly owned subsidiary of Kardigan. Prolaio focuses on patient-centered clinical intelligence. This position is integral to advancing the company’s strategic initiatives in this space.

Apr 25, 2026

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Engagement Manager II

Braze, Inc.

Full-time|On-site|Chicago

As an Engagement Manager II at Braze, you will play a pivotal role in driving the success of our clients by developing and managing their engagement strategies. This role requires a blend of strategic thinking, project management skills, and a deep understanding of our product offerings. You will collaborate closely with cross-functional teams to ensure that our clients are not only satisfied but are achieving their desired outcomes.

Feb 25, 2026

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Lead Design Engineer

Braze, Inc.

Full-time|On-site|Chicago

We are seeking a talented and experienced Lead Design Engineer to join our innovative team at Braze. In this pivotal role, you will be responsible for leading design initiatives and driving engineering solutions that enhance our product offerings and user experience. Your expertise will guide our design processes, ensuring that our products not only meet but exceed industry standards. If you are passionate about design and engineering and have a proven track record of leadership, we want to hear from you!

Feb 25, 2026

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Technical Account Manager

Experience Level

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About the job

About Braze, Inc.

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