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Experience Level
Experience
Qualifications
To excel in this role, you should possess:Proficiency in collaborating with clients to define business processes and collect functional and technical system requirements. Outstanding communication skills, a passion for technology, a commitment to continuous learning, and a knack for asking insightful questions to address the right challenges. A proven track record of success on cross-functional teams, with experience in building products utilizing agile methodologies (including pair programming, stand-ups, planning sessions, and sprints). Knowledge in relevant technologies and programming languages.
About the job
Appian’s Customer Success team in Madison, Wisconsin partners with clients to deliver business-critical software solutions. As a Technical Implementation Consultant, you will work directly with customers after the sale, guiding them through the process of designing and implementing applications on the Appian platform. These solutions help organizations advance their digital transformation efforts and maintain a competitive edge.
What you will do
Lead projects from initial requirements through to deployment, creating custom software and AI solutions for commercial clients.
Work within an agile framework to understand client business processes and translate technical needs into effective solutions.
Design relational data models and develop APIs to connect various systems.
Implement AI use cases using Appian’s AI tools, including retrieval augment generation (RAG), agentic workflows, prompt engineering, and generative models.
Collaborate closely with both technical teams and business users on the client side throughout the software development process.
Support clients as they build and refine their own process applications using Appian’s platform.
Growth and support
This role provides opportunities to strengthen consulting skills while working on digital transformation projects. The team values collaboration and professional development, supporting each other as they deliver results.
About Appian
Appian is an innovative leader in software development, dedicated to empowering organizations through cutting-edge technology solutions. Our focus on excellence and customer success drives us to provide transformative digital experiences that enhance operational efficiency and unlock new business potential.
Veeva Systems is a trailblazer in the industry cloud space, dedicated to accelerating the delivery of life-saving therapies to patients. As one of the most rapidly expanding SaaS companies, we achieved over $3 billion in revenue last fiscal year, showcasing our tremendous growth potential. Our core values at Veeva include Integrity, Customer Success, Employe…
Veeva Systems is a pioneering force in the industry cloud sector, dedicated to empowering life sciences companies in accelerating the delivery of therapies to patients. Recognized as one of the fastest-growing SaaS organizations in history, we achieved over $3 billion in revenue last fiscal year, with substantial growth prospects on the horizon. At the core of Veeva's ethos are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We are proud to have made history in 2021 by becoming a public benefit corporation (PBC), committed to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we offer you the flexibility to work from home or in an office setting, allowing you to thrive in your preferred environment. Join us in transforming the life sciences industry and making a meaningful impact on our customers, employees, and communities.The RoleAre you ready to utilize your Master Data Management (MDM) expertise in a post-implementation role within the life sciences sector? Veeva Systems is searching for a Consultant to join our Network team, working closely with our live customers.In this position as a Consultant for Network MDM, you will play a pivotal role in our team, providing ongoing application administration, expert guidance, and strategic advice for clients utilizing Veeva Network. You will be recognized as the definitive
Veeva Systems is a purpose-driven leader in cloud technology, revolutionizing the life sciences industry by enabling companies to expedite the delivery of therapies to patients. As one of the fastest-growing SaaS companies globally, we achieved over $3 billion in revenue in the last fiscal year, with significant growth opportunities on the horizon. At Veeva, our core values guide us: Doing the Right Thing, Ensuring Customer Success, Fostering Employee Success, and Maintaining Speed. We distinguished ourselves in 2021 by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors. As a Work Anywhere organization, we empower you to choose your preferred working environment, whether from home or in the office, ensuring you can excel in your role. Join us in transforming the life sciences landscape, as we strive to make a meaningful difference for our customers, employees, and communities.The RoleStep into the role of Team Manager at Veeva, where you will spearhead the modernization of software solutions by developing the Quality Cloud for Life Sciences. Your leadership will guide a post-implementation team dedicated to assisting customers in managing, optimizing, and enhancing their live applications.Your focus on operational excellence will encompass:1.) Promoting success for both customers and employees2.) Leading with a blend of hands-on and strategic initiatives3.) Fostering a positive and productive workplace culture4.) Innovating practices to encourage the ongoing adoption of new features and capabilities5.) Developing creative resources to support our live customers6.) Collaborating with global and cross-functional teams to achieve optimal resultsAre you prepared to utilize your leadership skills to drive innovation within the Quality Cloud?This is a remote position based in the U.S., with travel requirements.
Veeva Systems Inc. is a visionary organization committed to transforming the life sciences sector through innovative cloud solutions, enabling companies to expedite the delivery of therapies to patients. As one of the fastest-growing SaaS enterprises, we have surpassed $2 billion in revenue in the last fiscal year, with significant growth opportunities on the horizon.At Veeva, our core values drive our mission: Do the Right Thing, Customer Success, Employee Success, and Speed. We made history in 2021 by becoming a public benefit corporation, balancing the interests of customers, employees, society, and investors.As a Work Anywhere company, we promote flexibility, allowing you to work from home or in an office setting to thrive in your ideal work environment.Join us in revolutionizing the life sciences industry with a commitment to fostering a positive impact on our customers, employees, and communities.The RoleWe are seeking a Senior Consultant with extensive experience to guide customers through intricate software implementation processes. The Veeva RIM suite represents the industry’s only fully unified software solution, offering comprehensive regulatory information management (RIM) capabilities including data and document management, submission publishing, and archival on a single cloud-based platform. We are looking for consulting leaders passionate about helping clients optimize their regulatory data and document management processes. In this key position within our Professional Services team, the Senior Consultant will assess our customers’ global regulatory requirements, convert these needs into solution designs, and develop global strategies for implementing our cloud-based solution throughout their enterprises.This role is remote, with a preference for candidates located in the Eastern or Central Time Zones. If you are near an airport and can fulfill travel requirements, there is no strict location requirement. We encourage qualified U.S.-based candidates to apply.
Veeva Systems is a purpose-driven leader in the industry cloud space, dedicated to assisting life sciences companies in expediting the delivery of therapies to patients. As one of the fastest-growing SaaS organizations in history, we achieved over $2 billion in revenue last fiscal year and continue to have immense growth potential.Our core values at Veeva—Do the Right Thing, Customer Success, Employee Success, and Speed—drive our mission. In 2021, we distinguished ourselves as a public benefit corporation (PBC), committing to balance the interests of our customers, employees, society, and investors.As a Work Anywhere company, we promote flexibility, allowing you to work from home or in the office to thrive in your preferred environment.Join us in our mission to transform the life sciences industry and make a positive impact on our customers, employees, and communities.The RoleAre you enthusiastic about fostering continuous innovation, developing lasting customer relationships, and delivering value through agile methodologies? Do you thrive on solving large-scale, intricate challenges? Veeva Systems is seeking motivated Professional Services Consultants who are passionate about empowering enterprise organizations with our leading cloud-based technology. Veeva’s Vault Quality solution enables organizations to break down silos and accelerate the development and manufacturing of high-quality products, reaching more patients effectively. This cloud platform integrates applications, processes, and partners across content management, training, Quality Management Systems (QMS), and QC lab solutions (LIMS). As a key member of our Professional Services team, you will analyze customers' current business processes, envision future state solutions, incorporate global regulatory requirements, translate these into solution designs, and develop comprehensive strategies for deploying our cloud-based solutions across enterprises. This is a remote, full-time position with Veeva. There are no specific location requirements, but the role involves customer-facing interactions and may require occasional travel (up to 50% of the time).
At Veeva Systems, we are a purpose-driven organization at the forefront of industry cloud solutions, dedicated to accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS enterprises with over $2 billion in revenue last fiscal year, we are poised for significant growth in the future.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—drive us. In 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we provide the flexibility to work in your preferred environment, whether at home or in the office.Join us in transforming the life sciences sector and making a difference in the lives of our customers, employees, and communities.Position OverviewAre you enthusiastic about fostering continuous innovation, nurturing long-lasting customer relationships, and delivering value through agile methodologies? Do you thrive on solving complex, large-scale challenges? Veeva Systems is seeking proactive and self-driven Professional Services Consultants who are passionate about empowering enterprise organizations with leading cloud technology. Our Vault Quality platform facilitates organizations in breaking down silos, streamlining the development and production of high-quality products, ensuring more patients receive essential therapies. This cloud platform integrates applications, processes, and partnerships for content management, training, Quality Management Systems (QMS), and QC lab solutions (LIMS). As a vital member of our Professional Services team, you will engage with customers to comprehend their existing business processes, shape their future vision, integrate global regulatory requirements, translate needs into innovative solutions, and devise strategies for deploying our cloud-based solutions enterprise-wide. This is a full-time, remote position with no specific location requirements, involving customer-facing responsibilities and occasional travel (up to 50%).
Full-time|Remote|Remote — Madison, Wisconsin, United States
ECP is a premier Software as a Service (SaaS) provider dedicated to enhancing the quality of care in senior living communities. With a footprint in over 8,000 communities, we are on a mission to broaden our customer base and expand our product offerings. Join us in our commitment to innovation and excellence.As an Enterprise Implementation Specialist, you will be instrumental in guiding our largest clients through the onboarding process. Your role will involve leading these clients through the successful implementation of the ECP platform tailored to their clinical, operational, and business needs. You will be the primary liaison during the initial implementation phase, ensuring the client's success from the moment of sale through to full software utilization. This includes customizing implementation plans, managing project timelines, troubleshooting issues, identifying churn risks, and proactively providing solutions when necessary. Your ultimate goal will be to expedite customer value realization while minimizing the time to value.Design and architect the implementation program plan in alignment with the business outcomes, scope, and schedule established during the sales cycle.Establish and manage program functions, including project plans, phase-based materials, and progress reports.Oversee project management, system configuration, and user training, enabling communities to effectively utilize our software for their clinical, operational, and business challenges.Address and resolve issues promptly, providing timely solutions and escalating high-risk concerns that could affect customer retention.Proactively identify potential churn risks and implement effective strategies to ensure customer satisfaction and retention, maintaining high standards of service.Facilitate swift and successful system adoption by guiding customers through the launch phase, ensuring a quick time-to-value.Deliver expert product and service guidance to customers through various communication channels including phone, email, Zoom (on-camera), and on-site visits to maximize their ECP software experience.Keep customer records in the CRM accurate and current, ensuring timely updates of account information and project status.Utilize CRM project management tools to track significant project milestones, communicate with internal teams, and ensure timely execution of implementation tasks.Generate product and service reports by analyzing customer data to provide actionable insights for improving their experience.Collaborate with team members to achieve collective objectives, contributing to the success of ongoing implementation projects and tasks.Act as a customer advocate, working with cross-functional teams including engineering, product management, customer success, and support to deliver effective solutions.Be prepared to travel to client sites for on-site training and implementation, with travel up to 50% of the time.
Appian’s Customer Success team in Madison, Wisconsin partners with clients to deliver business-critical software solutions. As a Technical Implementation Consultant, you will work directly with customers after the sale, guiding them through the process of designing and implementing applications on the Appian platform. These solutions help organizations advance their digital transformation efforts and maintain a competitive edge. What you will do Lead projects from initial requirements through to deployment, creating custom software and AI solutions for commercial clients. Work within an agile framework to understand client business processes and translate technical needs into effective solutions. Design relational data models and develop APIs to connect various systems. Implement AI use cases using Appian’s AI tools, including retrieval augment generation (RAG), agentic workflows, prompt engineering, and generative models. Collaborate closely with both technical teams and business users on the client side throughout the software development process. Support clients as they build and refine their own process applications using Appian’s platform. Growth and support This role provides opportunities to strengthen consulting skills while working on digital transformation projects. The team values collaboration and professional development, supporting each other as they deliver results.
Veeva Systems is a mission-driven leader in the industry cloud sector, dedicated to accelerating the delivery of therapies to patients. As one of the fastest-growing SaaS companies in history, we achieved over $2B in revenue last fiscal year, with significant growth opportunities ahead.Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—drive everything we do. In 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we empower you to work from home or in the office, enabling you to thrive in your preferred environment.Join us in transforming the life sciences industry and making a positive impact on our customers, employees, and communities.The RoleWe are seeking proactive leaders with consulting and system implementation expertise, who are passionate about assisting clients in optimizing their regulatory data and document management processes.Veeva’s RIM suite is the only unified software solution in the industry that offers fully integrated regulatory information management capabilities, including data and document management, submission publishing, and archival on a single cloud-based platform.As part of our Professional Services team, your role will involve understanding our customers’ global regulatory requirements, translating these needs into effective solutions, and configuring our cloud-based platform for managing regulatory information enterprise-wide.While this position is remote, we prefer candidates based in the Eastern or Central Time Zones. Candidates near major airports who can meet travel requirements are encouraged to apply. Qualified candidates located in the U.S. are welcome to apply.
Veeva Systems is a visionary company dedicated to advancing the life sciences industry through innovative cloud solutions. As a trailblazer in the sector, we empower organizations to expedite the delivery of therapies to patients globally. With a remarkable growth trajectory, having surpassed $2 billion in revenue last fiscal year, we are poised for an exciting future.At Veeva, our core values drive us: Do the Right Thing, Customer Success, Employee Success, and Speed. We are not just another public company; in 2021, we made history by becoming a public benefit corporation (PBC), legally committed to balancing the needs of our customers, employees, society, and investors.As a Work Anywhere organization, we embrace flexibility, allowing you to choose whether to work from home or in the office, ensuring you can perform at your best in your preferred environment.Join us in transforming the life sciences sector, as we remain dedicated to making a meaningful impact on our customers, employees, and communities.
Veeva Systems is an innovative and mission-driven leader in the industry cloud sector, dedicated to accelerating the delivery of therapies from life sciences companies to patients. As one of the fastest-growing SaaS companies in history, we've achieved over $2 billion in revenue in our last fiscal year, with significant growth opportunities on the horizon.Our core values at Veeva—doing the right thing, ensuring customer success, fostering employee growth, and maintaining speed—define our culture. In 2021, we made history by becoming a public benefit corporation (PBC), which legally binds us to balance the interests of our customers, employees, society, and investors.As a Work Anywhere organization, we empower you to choose whether to work from home or in the office, fostering an environment that allows you to thrive.Join us in transforming the life sciences industry, where we are committed to making a positive impact on our customers, employees, and communities.The RoleWe are looking for a seasoned Global Program Manager (GPM) to spearhead Veeva’s most critical programs within our Development Cloud. This customer-facing position requires a proven track record of leading consulting engagements, preferably within a consulting firm or software vendor environment.As a pivotal leader in Veeva’s Professional Services organization, you will work closely with Veeva's account leadership teams to ensure the effective implementation of Vault R&D and Quality programs, enhance existing Veeva applications, and ensure overall customer success. This role calls for a harmonious balance between delivering Professional Services implementation projects and ensuring that strategic objectives are clearly defined and met, contributing to the overall success of both our customers and internal teams throughout the implementation and beyond.
Veeva Systems is a forward-thinking organization dedicated to revolutionizing the life sciences sector by providing cloud-based solutions that accelerate the delivery of therapies to patients. As one of the most rapidly expanding SaaS companies globally, we achieved over $2 billion in revenue last fiscal year and continue to explore significant growth opportunities.Our core values are the foundation of Veeva: Doing the Right Thing, Ensuring Customer Success, Fostering Employee Success, and Maintaining Speed. We are not just a public company; we are proud to have become a public benefit corporation (PBC) in 2021, which legally commits us to consider the interests of customers, employees, society, and investors equally.As a Work Anywhere company, we offer you the flexibility to choose your work environment, whether at home or in the office, to ensure you thrive in your optimal setting.Join us in our mission to transform the life sciences industry and create a lasting positive impact on our customers, employees, and communities.The RoleHelp us redefine the speed of Clinical Trials. We are in search of seasoned professionals in system implementation who are driven to enhance clinical trial processes through innovative software. This position is perfect for Life Sciences or Healthcare consultants who are adept at leading transformative digital projects from inception to implementation.This is a remote position based in the U.S., with a strong preference for candidates in the Eastern or Central Time Zones. Candidates residing near an airport and willing to meet travel requirements may apply regardless of their location. We encourage all qualified U.S.-based candidates to submit their applications.
Join our dynamic team as an Informatica and Data Warehouse Consultant. This is an exciting opportunity for a skilled professional to leverage their expertise in Informatica and data warehousing solutions while working remotely. You will play a key role in designing, developing, and implementing data integration and transformation processes that enhance our client’s data strategies.
Join our dynamic team at Sonsoft Inc., where we are looking for an experienced Informatica Data Warehousing Consultant. In this role, you will leverage your expertise in Informatica to design, develop, and implement data warehousing solutions. You will work closely with cross-functional teams to ensure data integrity and support business intelligence initiatives. This is an exciting opportunity for professionals who thrive in a fast-paced environment and are passionate about data management.
Join our team as a Quality Control Technician III, where you'll play a vital role in ensuring the highest standards of quality in our products. In this position, you will conduct inspections, tests, and assessments on various materials and products to maintain compliance with company and regulatory standards. Your keen attention to detail and analytical skills will be essential in identifying defects and documenting findings.
Full-time|On-site|Madison, New Jersey, United States
ABOUT ORGANOX:OrganOx is a cutting-edge commercial stage organ technology firm committed to advancing innovative technologies aimed at enhancing outcomes for patients suffering from acute or chronic organ failure. Established in 2008 as a spin-out from the University of Oxford, OrganOx is now part of the esteemed Terumo Group. As a trailblazer in normothermic machine perfusion (NMP), our flagship platform, the metra®, is operational in the U.S., Europe, Canada, and Australia. This technology has been pivotal in over 7,000 liver transplants, ensuring donor livers remain metabolically active outside the body. This innovation allows for extended preservation times and functional assessments of organs prior to transplant, significantly increasing the availability of transplantable organs. Founded in 1921, Terumo Corporation (TSE:4543) aims to fulfill its mission of “Contributing to Society through Healthcare” by offering a wide array of solutions in therapeutic procedures, hospital operations, and life sciences across more than 160 countries and regions.Position SummaryThe Product Quality Team at OrganOx is a specialized technical engineering team dedicated to monitoring, understanding, and enhancing product performance, along with managing quality processes within the service organization.The ideal Product Quality Engineer will be hands-on, technically adept, and focused on customer satisfaction while possessing the analytical skills necessary to identify, diagnose, and resolve product quality issues. Successful candidates will demonstrate accountability, collaboration, excellent communication, and problem-solving skills, along with a passion for delivering world-class healthcare solutions that are accessible, simplified, and safe.Below are the primary responsibilities associated with this role, along with a brief overview of key tasks. This list is not exhaustive.This position requires on-site presence at our Madison, NJ facility.
At Veeva Systems, we are dedicated to revolutionizing the life sciences sector, enabling companies to expedite the delivery of therapies to patients. As a trailblazer in industry cloud solutions, we achieved remarkable growth, surpassing $2 billion in revenue last fiscal year, with immense opportunities on the horizon.Our core values, including Doing the Right Thing, Customer Success, Employee Success, and Speed, guide our operations. In 2021, we made history by becoming a public benefit corporation (PBC), committed to balancing the needs of our clients, employees, society, and investors.As a Work Anywhere company, we empower our team to choose their optimal work environment, whether from home or in the office, fostering a culture of success.Join our mission to transform the life sciences industry for the better, positively impacting our customers, employees, and communities.Position OverviewVeeva's suite of Commercial Content Applications (PromoMats, MedComms, and MedInquiry) enhances the review and approval process while ensuring that the right content reaches Commercial and Medical stakeholders across diverse channels and interactions. Leveraging cutting-edge technology, including Veeva AI, these tools provide a streamlined, efficient, and productive experience. Rapidly evolving features to support Publications and Grants are continually being integrated. We are currently seeking passionate consultants to join our implementation team. The ideal candidate will collaborate with clients to maximize the full potential of our solutions. We value team players dedicated to exceptional customer success, who are self-motivated and eager to innovate. This is a full-time, permanent remote role with Veeva. This customer-facing position does not have specific location requirements as long as candidates are near an airport and can meet travel obligations. Please note that Veeva Systems does not expect to sponsor employment visa status (e.g., H-1B, OPT) for this role.
Full-time|Remote|Annapolis, Maryland, USA; Arlington, Virginia, USA; Atlanta, Georgia, USA; Boston, Massachusetts, USA; Charleston, South Carolina, USA; Charlotte, North Carolina, USA; Chicago, Illinois, USA; Cincinnati, Ohio, USA; Columbus, Ohio, USA; Dallas, Texas, USA; Denver, Colorado, USA; Detroit, Michigan, USA; Houston, Texas, USA; Jersey City, New Jersey, USA; Las Vegas, Nevada, USA; Los Angeles, California, USA; Madison, Wisconsin, USA; Miami, Florida, USA; Orlando, Florida, USA; Phoenix, Arizona, USA; Pittsburgh, Pennsylvania, USA; Portland, Maine, USA; Portland, Oregon, USA; Raleigh, North Carolina, USA; Salt Lake City, Utah, USA; San Francisco, California, USA; San Jose, California, USA; Seattle, Washington, USA
Join New Relic as a Senior Partner Solutions Consultant, where you will play a pivotal role in driving growth through strategic partnerships. In this dynamic position, you will leverage your expertise to provide innovative solutions that enhance customer experiences and drive business results. Your ability to analyze client needs and deliver tailored solutions will set you apart in this fast-paced environment.
At Veeva Systems, we are committed to transforming the life sciences industry by delivering innovative cloud solutions that enable companies to bring therapies to patients more efficiently. As a leading SaaS provider, we achieved over $3 billion in revenue in our last fiscal year, underscoring our rapid growth and future potential. Our core values—Do the Right Thing, Customer Success, Employee Success, and Speed—guide everything we do. In 2021, we made history by becoming a public benefit corporation, which holds us accountable for balancing the interests of our customers, employees, society, and investors. At Veeva, we embrace a Work Anywhere philosophy, allowing our employees to choose their optimal work environment, whether at home or in the office. Join us in our mission to positively impact the lives of our customers, employees, and communities in the life sciences sector.The Role We are currently seeking a Consultant/Senior Consultant to join our Site Solutions Professional Services team. In this key role, you will implement SiteVault, a solution tailored for clinical research sites, and ensure our customers achieve lasting success. You will serve as the primary liaison between Veeva and essential customer stakeholders, fostering collaboration, managing escalations, and showcasing value through proactive engagement. As a Consultant/Senior Consultant, your responsibilities will include implementing site-focused applications and nurturing long-term customer relationships. We are looking for candidates with consulting or customer success experience, specifically in the design and deployment of innovative software solutions within the Life Sciences or Healthcare industries. This position is remote, with a preference for candidates situated in the Eastern or Central Time Zones. If you are located near an airport and can meet travel requirements, we encourage you to apply, regardless of your location in the U.S.
We are seeking a dedicated and detail-oriented Quality Assurance Engineer to join our dynamic team at Integrated Resources Inc. In this role, you will be pivotal in ensuring the highest quality of our products through rigorous testing and analysis. You will collaborate closely with developers and product managers to identify issues, recommend solutions, and optimize our development processes.
