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Technical Lead for Executive Briefing Center

Genetec Inc.Arlington, Virginia, United States
On-site Full-time

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Experience Level

Experience

Qualifications

Required Qualifications:3+ years of experience in Physical Security or Technology Sales. Strong organizational skills and a creative approach to managing a dynamic environment. Proficiency with Microsoft Office Suite, particularly Outlook, Excel, and Teams. Exceptional communication abilities, both verbal and written. Analytical mindset coupled with a team-oriented approach. Willingness to travel up to 30% of the time.

About the job

Join Genetec, a pioneering technology leader renowned for its innovative solutions across security, intelligence, and operations. We are seeking a highly skilled Technical Lead for our Executive Briefing Center located in Arlington, Virginia.

In this role, you will oversee the daily operations of our DC Experience Center, ensuring the space and technology are always customer-ready. You will host discovery calls and deliver engaging product demonstrations that effectively communicate complex capabilities and their business impacts. Your responsibilities will include managing the AV/IT stack, coordinating with vendors, and collaborating with Sales, Marketing, and Solution Engineers to design customized demo experiences for both external and internal clients.

Your Daily Responsibilities Include:

  • Leading discovery calls to align messaging with the sales team for demonstration preparation for in-person meetings.
  • Preparing and delivering impactful demos to visiting clients.
  • Maintaining and enhancing the AV/IT demo environment, ensuring over 99% uptime and operational readiness.
  • Overseeing facility security for visitors and staff in collaboration with the Corporate Facilities team on system updates.
  • Documenting standard operating procedures (SOPs), instructions, and inventory management for all equipment.
  • Championing system upgrades for Technology Partners’ equipment in experience centers across North America.
  • Identifying and partnering with local vendors for facility maintenance and upgrades on quarterly projects.
  • Building a vendor network to scale the technical events program, ensuring efficient warehousing, upgrades, asset tracking, and timely shipment throughout North America.
  • Collaborating with the events team on equipment procurement for demo needs related to North America sales equipment, including sales kits and exhibit equipment.
  • Providing backup support for visitor needs, including front desk operations, badging, receiving, and catering preparation.
  • Willingness to travel up to 30% for training and cross-functional learning opportunities.

What Makes You a Great Fit:

  • A minimum of 3 years of relevant experience in Physical Security or Technology Sales.
  • Creative, organized, and motivated by managing an on-site environment.
  • Located within a commutable distance to Arlington, VA, as your primary work location.
  • Strong proficiency in Microsoft tools, particularly Outlook, Excel, and Teams.
  • Excellent communication skills, both written and verbal, with the ability to adapt your style for diverse internal and external audiences.
  • A blend of analytical thinking and enthusiasm, with a proactive team player mentality.
  • Ability to travel up to 30% and hold a valid passport.

About Genetec Inc.

Genetec Inc. is a leading technology company recognized for its innovative solutions in security, intelligence, and operations. Our broad portfolio empowers organizations to enhance their operations and security measures effectively. At Genetec, we are committed to fostering a culture of collaboration, creativity, and continuous improvement.

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