About the job
Work Location: Wrocław or Jelenia Góra, or remote
In this role, you will be responsible for:
Creating user manuals and knowledge base articles related to our software and solutions based on Microsoft technologies.
Producing and translating (EN-PL/PL-EN) content for our official website and related services.
Editing technical and marketing posts on CodeTwo's websites and blogs, covering CodeTwo products, updates in the IT world, etc.
Monitoring social media, technical forums, and industry portals.
Developing user interface text for our applications.
Editing customer communication messages for CodeTwo.
Overseeing proofreading and quality control of texts created by other CodeTwo employees.
Collaborating closely with the Development, Customer Support, and Technical Marketing departments.
In addition to writing, you will familiarize yourself with the environments and programs you write about (a passion for exploring software is essential).
What we expect:
Fluent command of English, particularly in writing.
Ability to plan and create logical structures and texts for user manuals and other explanatory texts addressing complex technical issues for end-users.
Familiarity with English-language IT terminology.
At least 2 years of experience in a similar role (technical writer, copywriter, etc.) involving writing technical content (in the IT field) in English.
Practical knowledge of conversational English, for example, through relevant studies (English philology) or work experience abroad (English-speaking countries).
Excellent computer skills.
Attention to detail and precision. Does the double space above make you more aware than coffee? We feel the same way.
Commitment and a professional approach to work.
Preferred: familiarity with Microsoft 365, Microsoft Exchange, and Windows Server environments; experience in editing text using language models/AI (e.g., ChatGPT); knowledge of SEO principles.
What we offer:
Office work in Wrocław or Jelenia Góra, or remote work for candidates from other regions of Poland.
Work utilizing the latest tools and technologies from Microsoft.
AI tools to support your work (at CodeTwo, we believe in people and their skills; we view AI as just a tool).
Engaging, challenging tasks involving commercial applications used by over 130,000 companies in more than 170 countries worldwide.
Opportunities for personal growth and continuous expansion of your skills.
