Join Us in Shaping the FutureFor nearly six decades, we have been at the forefront of creating meaningful connections between some of the globe's most recognized brands and their audiences. While we take pride in our achievements, we are merely scratching the surface of our potential!As a global technology leader, we are dedicated to delivering dynamic, intelligent, personalized, and engaging customer experiences through our innovative digital hardware, proprietary content management systems, and industry-leading signage solutions. If you've enjoyed a seamless ordering experience at McDonald's, you've likely encountered our cutting-edge digital solutions. We operate in over 50 countries and have nine offices worldwide, with our global headquarters proudly situated in Sydney, Australia.At Coates Group, we embody the values of a family-owned business coupled with the innovative mindset of a startup. Our mission is clear: Creating Connections. Empowering Partnerships. Always Evolving. Through our commitment, creativity, and dedication, we've established ourselves as industry pioneers, winning awards and breaking records while focusing on continuous growth and development. We are proud recipients of the Australia Good Design Award and have successfully executed the largest hardware deployment in Quick Service Restaurant history.We embrace curiosity, authenticity, and diversity within our workforce. Our team comprises imaginative thinkers, enthusiastic collaborators, and over-achievers. Together as a Crew, we are transforming how the world's foremost brands utilize technology to enhance customer experiences.The Director of Product Delivery is pivotal in leading our Product Delivery team, working closely with Product Discovery, Engineering, and clients to convert prioritized feature requests into comprehensive, development-ready solutions. This role oversees the Design and Refinement phases, ensuring top-notch UI/UX designs, user stories, functional specifications, and technical definitions are generated to facilitate efficient build, testing, and deployment processes. Furthermore, this leader is responsible for delivery readiness, ensuring quality and operational excellence among Product Owners, Technical Business Analysts, and Product Designers. This role also guarantees that Product Owners and Business Analysts provide effective guidance to Engineering and QA throughout the Implementation, Testing, and Release lifecycle.
May 4, 2026